Senior Network Operations Engineer

Responsibilities:

• Drive the partners/suppliers to participate actively in daily network operations activities to ensure the stability of the network/voice infrastructure
• Monitor and manage the LAN/WAN network, connectivity between all datacenters, sites and extranets
• Ensures network devices firmware and OS are up to standard and apply/upgrade patches on a regular basis.
• Experience on Automating daily network tasks using scripting(Python)
• Responsible to support, configure and manage Cisco Routers and Switches and event correlation appliances throughout the implementation phases of the infrastructure projects
• Maximize network performance by monitoring performance; scheduling upgrades; collaborating with Network Architects on network optimization efforts.
• Act as the escalation point for all network operations issues from all parties within the Bank and manage all related communications processes on a real-time 24x7 basis
• Actively engage with business parties and external vendors for managing operations issues
• To provide comprehensive product knowledge on the data technology required to deliver, support the networks infrastructure
• Provide daily level one operation support for telecom services, eg IPT password reset, configuration setup, equipment deployment, etc
• Manage and collaborate with external vendors such as carriers and cabling contractors for daily and project requirements
• Closely coordinate and conform to Change Management policies, process and procedures on any network changes.
• Maintain and update all network related documentation and risk assessments as required
• Assist Architect team on new infrastructure implementations
• Execute on IT projects related existing infrastructure enhancement