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Privacy Policy

Last Updated 25-July-2022

Table of Contents
  1. Introduction
  2. Collection of Your Information
  3. Your Consent and Use of information
  4. Sharing and Security of Personal Information
  5. How Long Do We Keep Your Information?
  6. Information Transfer
  7. Cookie Use
  8. Third-Party Services
  9. You Rights Regarding Your Information
  10. Changes to Our Privacy Policy
  11. Contact Us
Introduction

ITCS Group (“ITCS”, “we” “our” or “us”) is committed to protecting the privacy of our users (“user, “you” or “your”). This privacy policy explains how your information is collected, used, and disclosed by ITCS Group. This privacy policy applies to our website and its associated subdomains including any media form, media channel, mobile website related or connected thereto (collectively, our “Site”). By accessing the Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your information as described in this privacy policy.

Collection of Your Information

When ITCS requests personal information, it shall provide prior notification of the purpose of use of the information. We gather information about you when you provide it to us, or interact with us directly, for instance engaging with our staff or registering on one of our digital platforms or applications.

We may collect information from you when you visit our website, subscribe to our newsletters, register on our site, respond to, or fill out a form. We also utilize tracking technologies such as Google Analytics and HubSpot to track visitors to the Site and generate page-visit metrics. These tracking tools enable us to measure our website’s navigation performance and provide you with interest-based advertising or marketing messages. 

Your Consent and Use of information

We have updated our privacy policy to provide complete transparency into what is being set when you visit our site and how it is used. By using our website and submitting your information to our webforms, you hereby consent to our privacy policy and agree to its terms.

Any of the information we collect from you may be used in one of the following ways:

  • To maintain business contact data
    ITCS may collect and use this business contact data in to facilitate and manage orders, contracts, maintenance, and similar business functions.
  • To respond to requests of inquiry through itcs-group.com
  • To receive requests for our services through itcs-group.com
  • To communicate via calls, emails, chat, and direct mail
  • To personalize your experience
    Your information helps us to respond effectively to your individual needs and provide you with a more personalized experience.
  • To improve our website
     We continuously seek to enhance our website offerings based on your feedback and suggestions.
  • To improve customer service
    We are committed to providing you with the best service possible. Your information helps us respond better to your support needs and customer service requests.
  • To proceed the purposes of recruitment  
  • To conduct research and analysis
    We may use your personal information to conduct research and analysis to identify the services and solutions that best meet your requirements, as well as measure the effectiveness of our advertising.
Sharing and Security of Personal Information

We are an international corporation and any information that you provide to us may be shared with and processed by any entity in the global network of ITCS Group.

We implement a variety of security measures to maintain your personal information’s safety. Your personal information is stored securely in limited-access servers. We adopt security practices to international enterprise standards and protect these servers’ security, integrity, and privacy and your personally identifiable information. Security audits are done frequently to ensure the safety of data managed by us.

If you are connected to the internet, you will have an IP Address. The address will be automatically collected and logged as part of your computer’s connection to the ITCS Group web server. If there is a security breach, the relevant IP Address will be identified, and you may be contacted.

How Long Do We Keep Your Information

We keep your information for a time period as we need it to provide ITCS Group to you and fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who carries out services on our behalf. When we no longer need to use or store your information and comply with our legal or regulatory requirements, we will either delete it from our systems or depersonalize it so you cannot be identified.

Information Transfer

Information collected via our website, through direct interactions with you, or from our help services may be transferred from time to time to our offices, personnel, or third parties throughout the world. It may be viewed and hosted anywhere in the world, including in countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Cookies Usage

We use “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these Cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that ITCS shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. ITCS does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

You Rights Regarding Your Information

Upon request, you are entitled to ask about the details of the information we stored about you and how we use it. You may also have the right to rectify or delete your information, restrict our processing of that information, and prevent unauthorized transfers of your information to a third party. You may withdraw your consent or object to the processing of your information at any time, and we will respect your decision per our legal obligations.

It is important that your personal information is accurate and up to date. To help us maintain the accuracy of your data, please inform us of any changes to your personal information by emailing us at info@itcs-group.com.

Changes to Our Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will revise the “Last Updated” date at the top of this policy and take any additional steps that may be required by law.

Contact Us

If you have any questions regarding our privacy policy, please contact us at

Brand Name:      ITCS Group
Legal Name:       IT Consulting Solutions Singapore Pte. Ltd.
Address:             10 Anson Road, #17-10 International Plaza, Singapore 079903
Phone Number: +65 6223-1937 
Fax Number:      +65 6223-1056
Email:                  info@itcs-group.com