Last Updated 25-July-2022
Table of Contents
- Collection of Your Information
- Your Consent and Use of information
- Sharing and Security of Personal Information
- How Long Do We Keep Your Information?
- Information Transfer
- Cookie Use
- Third-Party Services
- You Rights Regarding Your Information
- Contact Us
Collection of Your Information
When ITCS requests personal information, it shall provide prior notification of the purpose of use of the information. We gather information about you when you provide it to us, or interact with us directly, for instance engaging with our staff or registering on one of our digital platforms or applications.
We may collect information from you when you visit our website, subscribe to our newsletters, register on our site, respond to, or fill out a form. We also utilize tracking technologies such as Google Analytics and HubSpot to track visitors to the Site and generate page-visit metrics. These tracking tools enable us to measure our website’s navigation performance and provide you with interest-based advertising or marketing messages.
Your Consent and Use of information
Any of the information we collect from you may be used in one of the following ways:
- To maintain business contact data
ITCS may collect and use this business contact data in to facilitate and manage orders, contracts, maintenance, and similar business functions.
- To respond to requests of inquiry through itcs-group.com
- To receive requests for our services through itcs-group.com
- To communicate via calls, emails, chat, and direct mail
- To personalize your experience
Your information helps us to respond effectively to your individual needs and provide you with a more personalized experience.
- To improve our website
We continuously seek to enhance our website offerings based on your feedback and suggestions.
- To improve customer service
We are committed to providing you with the best service possible. Your information helps us respond better to your support needs and customer service requests.
- To proceed the purposes of recruitment
- To conduct research and analysis
We may use your personal information to conduct research and analysis to identify the services and solutions that best meet your requirements, as well as measure the effectiveness of our advertising.
Sharing and Security of Personal Information
We are an international corporation and any information that you provide to us may be shared with and processed by any entity in the global network of ITCS Group.
We implement a variety of security measures to maintain your personal information’s safety. Your personal information is stored securely in limited-access servers. We adopt security practices to international enterprise standards and protect these servers’ security, integrity, and privacy and your personally identifiable information. Security audits are done frequently to ensure the safety of data managed by us.
If you are connected to the internet, you will have an IP Address. The address will be automatically collected and logged as part of your computer’s connection to the ITCS Group web server. If there is a security breach, the relevant IP Address will be identified, and you may be contacted.
How Long Do We Keep Your Information
We keep your information for a time period as we need it to provide ITCS Group to you and fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who carries out services on our behalf. When we no longer need to use or store your information and comply with our legal or regulatory requirements, we will either delete it from our systems or depersonalize it so you cannot be identified.
Information collected via our website, through direct interactions with you, or from our help services may be transferred from time to time to our offices, personnel, or third parties throughout the world. It may be viewed and hosted anywhere in the world, including in countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.
We may display, include, or make available third-party content (including data, information, applications, and other products services) or provide links to third-party websites or services (“Third- Party Services”).
You acknowledge and agree that ITCS shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. ITCS does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
You Rights Regarding Your Information
Upon request, you are entitled to ask about the details of the information we stored about you and how we use it. You may also have the right to rectify or delete your information, restrict our processing of that information, and prevent unauthorized transfers of your information to a third party. You may withdraw your consent or object to the processing of your information at any time, and we will respect your decision per our legal obligations.
It is important that your personal information is accurate and up to date. To help us maintain the accuracy of your data, please inform us of any changes to your personal information by emailing us at firstname.lastname@example.org.
Brand Name: ITCS Group
Legal Name: IT Consulting Solutions Singapore Pte. Ltd.
Address: 20 Collyer Quay, #23-01, Singapore 049319
Phone Number: +65 6223-1937
Fax Number: +65 6223-1056