Windows System Administrator

2022-02-28

Information Technology

Banking, Investment Banking

Xander Chen

Reference No.: ITCS 10685

Administer Windows 2012 and Windows 2019 servers. Including the security improvement, obsolescence, compliance adherence (e.g., data classification)
Ensure adherence of compliance, IT Security and governance policy.
Provide in-depth support in the core infrastructure production services described above. Work as a whole team with members in diverse locations including Asia Pac, Japan, Europe, and USA.
Ensure system availability and smooth operations, troubleshooting, incident investigation, emergency escalation, and root cause analysis.
Perform system administration tasks like software installation, configuration, software patching, system monitoring, performance tuning, capacity planning, and disaster recovery drills.
Lead projects and work with senior managers, and assist tasks in project prioritization, allocating resources, budgeting and project deployment.
Work with Cross Platform Engineering team to deliver solutions. Help to define requirements from operational perspective, negotiate for schedules, drive and implement engineered solutions.
Carry out system changes by following the company policies and change management procedures, including requirement collection, proposing changes, impact assessment, testing in non-production environment, presentation in Change Management meetings, obtaining approvals, rolling out to production, and post-checking.
Understand, negotiate and respond to IT security, auditing, compliance and regulatory requirements. Make sure the systems and services are conforming to approved standards and requirements.
Be able to professionally explain to regulators and auditors why our system is adhering to related compliance, IT Security and governance policy, from a technology perspective.
Manage vendor services on Core Services products, submit support cases and keep track the status, drive vendor to deliver solutions, fixes, and reports.
Interact with business and IT users to fulfill their day-to-day operations, inquiries, requests, and to keep the business running as usual.
Provide technical documentations of system architecture, operation procedures or run books.

Xander Chen

2022-02-28

Information Technology

Banking, Investment Banking

Have at least 5 years of experience in Windows server administration
Have strong knowledge in Windows active Directory, Windows clustering, Windows SCCM, VMWare ESX, VMWare VCentre, Windows MDT, Windows KMS, Citrix administration
Experience in Ansible tower, CyberArk administration, certificate administration, is an added advantage
Good script programming in Power Shell
Ability to coordinate and work with global teams in global hours

Added advantage