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Case Studies

Set in motion: how we advanced a global investment bank's audio visual services

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Case Studies

Set in motion: how we advanced a global investment bank's audio visual services

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Case Studies

Set in motion: how we advanced a global investment bank's audio visual services

About the Project

Client
American Multinational Investment Bank

Industry

Investment Banking

Our Role

We helped our client by maintaining voice systems and operations, and managing equipment inventory

Solution

Audio Visual Support
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Project Details

Our group delivered daily voice operation support for all BAU operation matters and monitored and troubleshot Voice Systems issues, including Cisco, BT Trader voice, Speakerbus, Voice Recording. We planned, raised, and implemented changes as part of system requirements or requests and managed incident management processes.

Along with maintaining voice systems, we handled all communications with voice maintenance vendors carriers for installation, troubleshooting, and service quality. We also managed circuits and equipment inventory, including device registration, to the asset management system.

case-studies-audio-visual-support-solution-1

Project Details

Our group delivered daily voice operation support for all BAU operation matters and monitored and troubleshot Voice Systems issues, including Cisco, BT Trader voice, Speakerbus, Voice Recording. We planned, raised, and implemented changes as part of system requirements or requests and managed incident management processes.

Along with maintaining voice systems, we handled all communications with voice maintenance vendors carriers for installation, troubleshooting, and service quality. We also managed circuits and equipment inventory, including device registration, to the asset management system.

case-studies-audio-visual-support-solution-1

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We've got a team of experts who are ready for you

We help companies of all sizes solve challenges and develop opportunities using our unique blend of consulting, technology, and deep industry expertise. Connect with our solution specialist to learn more about our services.