HR Magazine: How managed service providers are changing talent landscapes for the better

As organisations strive to keep pace with digital and technological advancements, many face a talent shortage, which could hinder the race. The surge in the number of individuals returning to work has arisen due to a combination of factors, including the effect COVID-19 has had on the job market, and an increasing ‘talent need’ for career change—in particular into IT Sector roles that offer extremely promising future opportunities. To meet these challenges and opportunities, organisations need to ensure they have the right talent on board to drive their digital transformation.

Soaring global demand for tech talent 

As the digital world continues to evolve and new trends emerge, organisations are constantly looking for qualified tech talent to keep up with the latest developments. In particular, there is a high demand for cybersecurity specialists, cloud computing experts, data scientists and AI developers. Tech companies are looking for a wide range of skills, but there are three core skills they require namely; technical, non-technical and soft skills. Technical skills include programming languages like Python and JavaScript; non-technical skills include business development and sales acumen; soft skills include managing teams and communication skills. But the competition is fierce and tech companies are struggling to fill these roles as suitably skilled talent is hard to find and retain—this is where managed services providers come in.

Managed services: a smart way to meet tech talent demand

Hiring in-house is not always the best option as the cost can be prohibitively high and finding the right talent with expertise in multiple areas can be a challenge. Finding alternative solutions, organisations are looking more into managed services as an alternative to hiring in-house IT professionals specialising in one or two areas. Managed service providers can provide a diverse range of certified IT professionals with specialised skillsets at a cost-optimised scale—helping organisations increase efficiency and productivity and improve client satisfaction with their hassle-free IT management model. Accessing a suitably qualified and equipped pool of tech talent can also help organisations understand their current technology landscape, evaluate new technologies and determine how best to implement them, improve processes, and drive digital transformation.

Jack Ko, Chief Operating Officer, ITCS Group noted, “Talent is the foremost element as we are committed to help businesses grow through exceptional people with diverse backgrounds and a passion for technology, streamlining our clients’ technology needs.”

With a wealth of solutions in IT Managed Services and Talent Solutions, ITCS connects the power of technology and talent. The group's tech talent pool is curated of skilled and promising professionals with a drive for success, extensive capabilities, and areas of specialties—ready to deliver a plethora of projects and service deliveries. Their broad skillsets, industry expertise, onsite service delivery and project management capabilities afford them project scalability to fit a spectrum of client requirements.

The future of tech talent

As the world gets more connected and technology becomes more ubiquitous, there is a growing need for experts who can manage this complexity. To meet evolving needs of the client and market, ITCS is keeping up with the curve with their IT managed services, providing a strong team of experts and commitment to excellence to help clients navigate the world of technology. The canvas is set, and the picture looks brighter than ever for the future of IT talent globally, better value, and better prepared to enter yet-to-be-created job roles in the ever-changing IT Sector.