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ITCS Group Unified Communications Solutions
ITCS Group Unified Communications Solutions

ITCS Group and Speakerbus have partnered in Asia to provide a truly unique value proposition for clients to be able to shape the future of their mission critical services and infrastructure. ITCS Group Unified Communications Solutions are tailored to each clients needs and market requirements, we specialise in the following market sectors and services.

Financial Services, including
  • Trading dealerboard and Intercom
  • Virtual dealerboards
  • Compliance recording and analytics
  • Turnkey deployments and enhanced BCP
  • Cloud Hosted deployments
Command & Control Including
  • Crisis Management audio conferencing
  • Netted Communications
  • Command Console
  • Integration to UC, Satellite & Radio systems
  • Analytics and response metrics
ITCS Group UC Regional Support
We provide a fully managed service offering for the comprehensive monitoring, management, administration and reporting of the Speakerbus iSeries and UC solutions
  • 24hrs x 7 days a week support
  • 24hrs x 5 days a week system monitoring, management and administration
  • Proactive system management via remote access
  • Moves, Adds, Changes & Deletions (MACD)
  • Centralised management of the communications server and any complimentary VR or UC analytics application
  • Housekeeping and database management
Management reporting, including:
  • Fault reporting
  • Capacity planning
  • Call analytics & Line usage
  • Billing information & Commercial activity
  • Network performance, utilisation & traffic analysis
  • VoIP network quality analysis
  • Version controls & Product updates
About Speakerbus

Speakerbus has 30+ years of delivering world-class, innovative, mission critical voice solutions to global Fortune 1000 corporations within the financial services & command sectors. Speakerbus are uniquely positioned to address business needs with a range of physical & virtual endpoints. Speakerbus provide resilient, high availability solutions, with simplified management and enhanced control from one central location. The iSeries solutions help clients leverage & maximise existing investment in unified communications, voice recording & WAN infrastructure, with no hidden cloud network or service costs. The Speakerbus client base spans 50,000+ users in over 60 countries. www.speakerbus.com

Case Studies
ITCS Group appointed to Project Manage application integration, consolidation and migration across Hong Kong, Tokyo, Singapore and Sydney.

Global investment Bank employs ITCS Japan to Project Manage the build and migration to a new 15,000sq/ft Data Centre.

Global Investment Bank appoints ITCS Singapore to provide Telecoms Expense Management for an Asia-Pacific wide telecommunications review programme.

ITCS Group recently completed a Top Tier 1 Japanese Banking clients Speakerbus system endpoint upgrade to the latest technology. The ITCS technical team completed the upgrade seamlessly and successfully right first time. Learn more
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