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Production Support Analyst



Singapore    Server    Permanent   

ITCS Group is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customised IT Consulting Solutions, Project Management, IT resourcing and on/off-shore Application Development Services across the Asia Pacific region. With offices strategically located in Hong Kong, Tokyo, Singapore, Sydney, and Mumbai. ITCS Group is the preferred technology partner for leading MNCs, including Global Investment Banks, Fortune 500 companies, across Asia Pacific. We are currently looking for an Production Support Analyst to provide daily applications support to International Wealth Management (IWM) business.

- Day to Day support of all applications supporting IWM business on shift, and manning the IWM IT 

Helpdesk.

- Monitor critical components of the system and troubleshoot problem areas

- Participate in Release Management activities

- Conduct software application testing and sanity checks during regular IT maintenance

- Participate in Business Continuity Planning and Exercises

- Work closely with regional IT teams (cross IT BUs) to maintain effective up-stream & down-stream 

processing

- Experience of application support role in large enterprise environment

- Hands-on knowledge in SQL

- Knowledge in UNIX operating environment

  

Additional Information: 

- Location: Marina Bay Financial Centre

- Regular working hours 

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10 Anson Road, #17-10 International Plaza, Singapore 079903

info@itcs-group.com

(+65) 6223-1937