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Application Production Support Analyst

Singapore    Others    Contract   

ITCS Group is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customised IT Consulting Solutions, Project Management, IT resourcing and on/off-shore Application Development Services across the Asia Pacific region. With offices strategically located in Hong Kong, Tokyo, Singapore, Sydney, and Mumbai. ITCS Group is the preferred technology partner for leading MNCs, including Global Investment Banks, Fortune 500 companies, across Asia Pacific. We are currently looking for Application Production Support Analyst to join our technical team in Singapore to provide daily support their banking applications for APAC and interfacing applications

- Provide daily production application support

- Investigate and troubleshoot issues on banking platform and associated applications

- Participate in incident bridges, insuring all required individuals are on the call and are actively seeking to resolve the issue(s)

- Provide technical support on payments applications, and in-depth technical analysis

- Document and maintain operational procedures

- Technical knowledge in UNIX

- Experienced in application support processes

- Dedicated in process improvements and tool improvements


Additional Information:

- Location: HarbourFront

- Regular working hours

- 9 months contract

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10 Anson Road, #17-10 International Plaza, Singapore 079903

(+65) 6223-1937