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Application Support Manager



Hong Kong    Helpdesk / Desktop Support    Contract   

The global investment banking firm, has served companies and investors for over 50 years. Headquartered in New York with its European head office in London and staff in over 30 global cities, the firm provides clients with capital markets and financial advisory services, institutional brokerage and securities research, and wealth and asset management. Jefferies provides research and execution services in equity, fixed income, foreign exchange, futures and commodities markets, and a full range of investment banking services including underwriting, merger and acquisition, restructuring and recapitalization.

  • Part of a growing team in Asia to support the global equity trading platforms
  • Equity products covered : Cash, Portfolio Trading, DMA, DSA, Swaps and Convertible Bonds
  • Business requirements analysis on Asia specific trading operation and work with vendors and in-house developers to deploy, upgrade and enhance systems in Asia
  • Work closely with regional and global teams on understanding business needs / new business initiatives and defining proposed solution
  • Manage systems implementation and upgrade projects and liaise with system vendors on change requests
  • Co-ordinate and participant in system implementation, upgrade and enhancements testing
  • Prepare application system flow, operation and user documentations
  • Managing projects / enhancements priorities and costs with stakeholders

  • At least 10 year experience in equity front office IT space with strong application support, project management and business analysis skill
  • At least 5 year experience on Order Management System application, preferably Fidessa Trading Platform
  • At least 5 year experience in FIX protocol and application, preferably ULLink client connectivity and order routing platform
  • Project management and implementation experience in regional front office trading platform for Asia markets a definite plus
  • Have clear understanding of Asian equities order flow life cycle
  • Familiar with trading system workflow on both high-touch (single stock, basket trading, swap, converts) and low-touch (DMA and Algo) trading
  • Knowledge on Swap and Convertible Bonds trading is a strong plus
  • APAC market knowledge e.g. auction mechanism in HK/JP, short sell rules, an added advantage
  • Good in documentation especially on flow diagrams – MS Powerpoint, Visio
  • Able to independently manage multiple tasks, detail oriented, proactive, good sense of ownership and urgency
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