Singapore    Others    Contract   

Our client is a Global Investment bank. They are looking for an Application Support Analyst to enhance the capabilities of the support team and provide a leading example within the team and take delivery to the Business to the next level. As a Support Team/Functional lead the candidate will have the responsibility of making sure that all calls are logged, updated and followed up to resolution in a timely manner.

• Application Support and Maintenance
• Event Management (Monitoring and Alert life cycle Management)
• Business Continuity Planning and Execution
• Incident Management
• Problem Management
• Known Error Management
• Service Request Management
• Release Management
• Change Management
• Configuration Management
• Relationship / Stakeholders Management
• Business Readiness / Pre-Market Checks
• Compliance / Audit / Regulatory
• Knowledge Management
• Business Support Management
• Batch / Feed SLA Management
• Application and Platform Onboarding
• Capacity, Performance and Resiliency Management
• Tools Development & In-house Projects

• Graduate degree. Preference: Computer Science or Electronics
• 10+ years of relevant technology experience
• Unix & SQL
• Scripting languages such as Unix Shell scripting, Perl scripting etc.,
• Python (added advantage)
• Tableau (added advantage)
• Monitoring Tools: Exposure to Geneos ITRS, Splunk and App Dynamics