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Application Support Analyst



Singapore    Others    Contract   

Our client is a Global Investment bank. They are looking for an Application Support Analyst to enhance the capabilities of the support team and provide a leading example within the team and take delivery to the Business to the next level. As a Support Team/Functional lead the candidate will have the responsibility of making sure that all calls are logged, updated and followed up to resolution in a timely manner.

  • Application Support and Maintenance
  • Event Management (Monitoring and Alert life cycle Management)
  • Business Continuity Planning and Execution
  • Incident Management
  • Problem Management
  • Known Error Management
  • Service Request Management
  • Release Management
  • Change Management
  • Configuration Management
  • Relationship / Stakeholders Management
  • Business Readiness / Pre-Market Checks
  • Compliance / Audit / Regulatory
  • Knowledge Management
  • Business Support Management
  • Batch / Feed SLA Management
  • Application and Platform Onboarding
  • Capacity, Performance and Resiliency Management
  • Tools Development & In-house Projects

  • Graduate degree. Preference: Computer Science or Electronics
  • 10+ years of relevant technology experience
  • Unix & SQL
  • Scripting languages such as Unix Shell scripting, Perl scripting etc.,
  • Python (added advantage)
  • Tableau (added advantage)
  • Monitoring Tools: Exposure to Geneos ITRS, Splunk and App Dynamics
Apply Now!

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