Singapore    Network    Contract   

Our Client, a renowned foreign investment bank is currently looking for experienced Network Event and Incident Manager to join their Technology team for Network event/incident management.

• Responsible for assisting event and incident managment focusing on network infrastructure connecting from front end web services and applications (backend mainframes and databases)
• 24 x 7 Network event monitoring (Cisco switches, F5 Loadbalancer, Firewalls, Proxies, DNS)
• Address, Mitigate and Resolved issue to minimize impact to customers
• Post an incident, perform Root Cause Analysis, identifying potential gaps and opportunities
• Involved in post incident review for high impacting network related issues
• Provide support during change windows, validation and certification of change completion.

• Min Degree in Networking/IT
• Min 6-8 years of working experience Network event and incident management experience
• Able to lead network related triage
• Strong experience in troubleshooting production related issues on Cisco Network devices, F5 Loadbalancers, Proxy, Firewalls, DNS
• Familiar with Webservers/OS (Linux/Windows), Java Virtual machines, database interconnectivity, performance tuning
• Experience in managing high customer impacting scenarios.
• Certificate in CCIE, CISSP would be an added advantage.
• Comfortable with 24 x 7 support environment