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Desktop Support Engineer (Investment Bank)



Hong Kong    Helpdesk / Desktop Support    Contract   

A top-tier investment bank is looking for a Desktop Support Engineer to join their team!

  • Deliver superior end-user experience while ensuring a managed, secure technological environment
  • Support various users through direct end-user support
  • Assist in identifying and proactively managing applications to ensure a well maintained and managed end-user environment
  • Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
  • Assist with patching and upgrading end-user devices
  • Ability to work in a high-pressure, fast moving environment

  • At least 3 years’ experience in all phases of desktop operating system support, implementation, and maintenance, in the financial sector
  • Knowledge of desktop operating systems and infrastructure required to implement and support enterprise deployments
  •  Knowledge of Desktop Services, security and access standards and practices
  • Basic understanding of networking and server technologies
  • Proficient in supporting a Windows 7 desktop environment & Microsoft suite of applications
  • Good communication skills and strong analytical skills. English is essential, with Cantonese and Mandarin being a plus
Apply Now!

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