-     Support and responsible for Global Markets Infrastructure projects such as Equities, GMOT, ECIO, FICC, Quartz.

-     Lead, manage and implement projects to ensure the timeliness and quality of deliverables.

-     Fulfil the regulatory / compliance requirement and business needs

-     Manage project budget and approvals

-     Assessment of infrastructure requirements dependencies, constraints and migration strategies

-     Maintain good relationship with stakeholders, users, and vendors, etc.

-     Manage project processes, documentation, progress reporting, status meeting and escalation effectively.

-     Identifies resources needed and works with all technology departments to assign individual responsibilities.

-     Scope & quality management

-     Facilitate meetings among all stakeholders regularly and produce status update reports periodically.

-     IT Discipline Diploma or Degree, Professional Certification, or any relevant experience

-     Strong presentation, analytical, problem solving, facilitation and people management skills

-     Experienced in the following is an added advantage:

     *     Working experience in banking industry or project management area.

     *     PMP certification

     *     Good knowledge on Infrastructure background such as: Networks / Storages / Info Security & Servers

• Protect important information by performing backup on all critical systems
• Collaborate with a team of software and networking engineers to ensure the security and efficiency of data center server/network
• Oversee the management and maintenance of client/employee database
• Carry out system administration tasks such as software installation/updates, security patches, and hardware maintenance
• Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues
• Assist senior level engineers in designing/modifying network systems and application infrastructure
• Develop standards and procedures for carrying out systems and network operations
• Perform basic repair of damaged or faulty equipment and devices
• Maintain records of all system administration operations and present reports to superiors
• Oversee the running of data cables during the installation of new equipment
• Maintain accurate inventory of work tools, equipment, and devices
• Ensure work operations comply with all local, state, and federal regulations on information/data management
• Conduct preventative maintenance on data center equipment to ensure efficient operations
• Listen to customer complaints and assist them in the resolution of technical issues
• Set up access controls to protect company systems and network.

• Education and Training: minimum of a high school diploma and training in software/hardware administration. Therefore having a Bachelor’s degree in computer science or engineering can be advantageous.
• IT Skills: Basic operation and maintain servers, switches, routers, monitors, and various other specialized equipment
• Several years of experience in the field of computer networking.
• Troubleshooting Skills: Skilled in conducting tests to identify and fix faults in a computer/network system.
• Certifications from recognized IT companies such as Cisco on the other hand increases job prospects

·         Collect and analyze business requirements, generate processes/reports/models to be remediated in controllership teams of various countries in the region

·         Work closely with various country Finance controllership stakeholders in the region to resolve testing issues

·         Carry out Business Process Remediation activities to standardize and streamline processes 

·         Lead country testers in User Acceptance Testing (UAT) Activities

·         Report to Implementation Lead in Regional Controllership team

·         Migrate the General Ledger financial data to a new version

·         5+ years of Financial Reporting in Banking and Finance Industry experience with corporate structure of subsidiaries

·         University Graduate with major in Accounting, Finance or related degree

·         Experience in Oracle General Ledger R12, Oracle Smartview and related reporting tools

·         Strong experience in Excel MS and experience in other Microsoft Office Tools

·         Good communication skill to present changed processes to stakeholder

·         Experience in process improvement and a migration project

·         CPA or equivalence will be an advantage

·         Log all calls received calls, and provide guidance to users

·         Escalate calls in a timely fashion

·         Keep the management informed of any unusual issues or trends

·         Involve on occasions in the introduction and implementation of new projects

·         Produce training material and deliver training

·         2+ years’ experience in equivalent role, preferably with experience with a law firm

·         Good communication in Chinese and English. Mandarin is advantageous

·         Strong knowledge of Microsoft Office and Windows desktop environments

·         Good troubleshooting skill

• Manage the installation of IT equipment within Data Centre and ensure the environment is maintained in a safe and stable condition

• Perform daily Data Centre health checks and reporting in terms of temperature, power, floor weight, fire load, water, cell phones, etc.

• Respond to emergencies and provide remedies

• Perform facilities management, audits and support all IT events from Data Centre perspective

• Liaise with clients, tenants and vendors as required

• Discuss and implement future Data Centre strategies/ products, capacity planning and forecast

• Degree holder in Electrical, Mechanical, Information Technology or equivalent

• Solid experience in Data Centre operation and facilities management

• Good team player with excellent communication and problem-solving skills

• Good command of verbal and written English and Chinese

-     Support and responsible for Global Markets Infrastructure projects such as Equities, GMOT, ECIO, FICC, Quartz.

-     Lead, manage and implement projects to ensure the timeliness and quality of deliverables.

-     Fulfil the regulatory / compliance requirement and business needs

-     Manage project budget and approvals

-     Assessment of infrastructure requirements dependencies, constraints and migration strategies

-     Maintain good relationship with stakeholders, users, and vendors, etc.

-     Manage project processes, documentation, progress reporting, status meeting and escalation effectively.

-     Identifies resources needed and works with all technology departments to assign individual responsibilities.

-     Scope & quality management

-     Facilitate meetings among all stakeholders regularly and produce status update reports periodically.

-     IT Discipline Diploma or Degree, Professional Certification, or any relevant experience

-     Strong presentation, analytical, problem solving, facilitation and people management skills

-     Experienced in the following is an added advantage:

     *     Working experience in banking industry or project management area.

     *     PMP certification

     *     Good knowledge on Infrastructure background such as: Networks / Storages / Info Security & Servers

• In Office and Remote support for Offices.

• On-site and remote support for local clients and other Regions within APAC.

• Handle technical inquiries and provide tier 1 & 2 solutions.

• Provide IT helpdesk, desktop, and infrastructure support.

• Document all reported incidents and service requests via ticketing system.

• Provide on demand hands and feet infrastructure support for the region when necessary.

• Occasionally provide IT Support during non-office hours.

• Assist and train users to improve the user experience with various IT products.

• Assist with Install, move, add and change of desktops, servers and other infrastructure hardware.

• Report Preparation & Updates as requested.

• Maintenance of company databases and website.

• Responsible for supporting end user software such as PCR, Microsoft/Mac OS, MS Office, Video Conferencing(Skype, Hangouts, Polycom) etc.

• Vendor Management and Support.

• Report Preparation & Updates as requested.

• Work with ITCS Solutions Consultants for vendor hardware pricing, client support overview, sales pitches, and overall project support.

• Client Technology support (i.e. Cisco, Microsoft, Speaker Bus).

• Support ITCS Regulatory Advisory services

• Prior experience in IT service desk / technical support role
• Good initiative, able to work well under pressure 
• Excellent communication and interpersonal skills
• Good command of English and Chinese 

• Provide 3rd level support for back-office systems such as Windows Servers, Active Directory, VMware, SQL and Exchange. prepare feature files and write automated test cases
• Implementing new systems as required by BAU and project work
• Assisting with back-office related projects
• Helping design new systems
• Keep the management informed of any issues or potential system deficiencies

• University Graduate with major in Computer Science, Information Systems, or equivalent qualifications
• At least 4 years’ experience in back-office teams, and experience in 3rd level support of Windows Severs
• Knowledge and experience in Blackberry server, patch management, and firewalls is an advantage but not essential
• Demonstrate a good approach to rapid troubleshooting
• Able to document solutions and system design
• Fluency in written and spoken English

• Provide front-line, user-focused support for incidents and requests reported to the IT Service Desk via telephone, walk-in, email and chat.
• Maintain the desktop, printing, mobile and AV equipment of the office.
• Follow established processes and guidelines for logging incidents and requests and escalates issues to appropriate support teams for resolution.
• Develop a comprehensive understanding of Nord Anglia Education IT environment.
• Create a positive customer support experience and build strong relationships.
• Identify user training opportunities and conduct training sessions with users on areas of desktop and mobile equipment, productivity tools, collaboration, and mobility.
• Assist to maintain the IT inventory up-to-date and with the procurement of IT equipment.
• Contribute to maintaining the knowledge base.
• Participate in project work as assigned.

• A Bachelor’s Degree in information technology or equivalent.
• 5+ years of experience delivering field 1st level support services.
• Experience supporting Microsoft Windows 10, MS Office apps, MS Office 365, Macintosh and iPhones.
• Experience in managing user accounts in Windows Active Directory and Office 365.
• Proven application of the duties described for the position.
• Proven experience of working with ITIL or similar framework.
• Excellent customer service and interpersonal skills with the ability to work in a tactful, patient and courteous manner
• Demonstrated technical troubleshooting ability.
• Excellent logical, analytical and problem-solving skills.
• Excellent verbal and written communication in English.
• Ability to work under pressure, and in teams or independently.
• A commitment to working in partnership and collaboratively across organizational boundaries to solve problems and meet common objectives.
• The ability to work in new environments across multiple geographical locations and cultures.

• Develop detailed technical designs and producing high quality level code
• Participate in the design of technical solutions to solve complex business problems
• Performs research and analysis - recommending solutions and driving decisions
• Provides informal mentoring to less experienced colleagues.
• Develops innovative and creative output based on interpretation and analysis.
• Participates and may lead critical projects, customer engagements or business processes.
• Provides design and documentation at an application or function capability level.
• Participates in establishing and maintaining application standards and processes.
• Advises on issues of systems integration, compatibility, scalability and multiple platforms.

• Full development lifecycle experience as a mid-level programmer.
• 3+ years’ experience in Core Java
• Experience in web services like ReST
• Experience in Database – preferably Sybase
• Minimum of three years OO analysis and design experience.
• Minimum three years development experience with Java.
• Minimum two years development experience with ReST web services
• Strong knowledge of the UNIX/Linux Operating system: shells, file systems, symbolic links, process management, etc.
• Collaborating with end users to identify needs and opportunities for improved user interface

- Monthly payroll & MPF contributions
- Staff onboarding and exit handling
- Manage employment contract extension
- Annual employer tax return
- Leave management
- Administer regional & local insurances (e.g. Group Medical, EC)
- Point of escalation of HR issue
- Day to day communication with staff (in-office & on-site staff)
- Assist in staff event management and organize team building activities
- Handle ad-hoc HR tasks
- Assist in general office administration & ad-hoc office administrative work
- Responsible for compliance administration
- Operations and team support is a must (e.g. AP, Expense claims, staff event)

• Good communication skill in both English and Chinese
• Willing to learn, humble and positive thinking
• Self-motivated, detail-minded and well-organized

• Performing troubleshooting and investigating complex technical issues
• Maintaining and distributing the core Windows build
• Testing new and changed components being introduced into the environment
• Participating in the engineering and deployment of global products
• Automation through scripting as necessary to efficiently address problems within our space
• Maintaining and monitoring overall PC health
• Monitoring problem ticket queues for issues and respond promptly to them
• Performing change management duties, including creation, execution and validation of production changes

• Experience supporting Windows PCs preferably at level 3 in a demanding, large networked global enterprise environment with at least 500 PCs (montreal, Budapest)
• Support Experience for Microsoft Office (Outlook, Excel, Word, PowerPoint), Microsoft Lync, Internet Explorer, Google Chrome, Adobe Acrobat Reader, Adobe Acrobat Pro, Adobe FlashPlayer, Silverlight
• Windows OS internals
• Remote troubleshooting experience (psexec, winrs, WMI, RPC)
• System issues (event logs, GPResult, perfmon, process dumps)
• Virtualization technologies: VMware, XenServer, Citrix XenDesktop, Citrix Presentation Server / XenApp Technology
• Ability to work and communicate effectively with senior VIP clients for troubleshooting and explaining technical issues
• Ability to deduce patterns from individual incidents and provide automated solutions to ensure these incidents do not reoccur in our enterprise environment.

• Assist stakeholders in understanding the challenges and functional benefits of implementing Business Profiles for role-based access
• Endeavour to meet key regulatory and TRM guidelines as applied to Access Management (especially HKMA and MAS)
• Contribute in maintaining quality of reference data and inventories used as part of project processes
• Manage requirements and risks in a global/regional/local set-up and with cross-border access to applications and data
• Set up and conduct meetings and workshops with business and functions representatives in order to document business scenarios and prepare the roll-out of Business Roles
• Discuss with business process owners on use cases and scenarios where Business Roles can be effective and beneficial to them, and prioritize them
• Directly manage every aspect of the change management execution plan by following the agreed process and procedures
• Perform functional testing and obtain required sign?off in order to guarantee a robust solution is delivered
• Escalate risks and issues to stakeholders and management, and you propose and execute mitigation plans
• Contribute to the production of project KPI, KRI, and dashboards, including for Steering Committee meetings
• Maintain project and BAU documentation
• Training of end-users using available training material

• Bachelors or Master’s degree in a relevant field of study
• Previous experience in an international bank preferred but not mandatory
• Around 2-3 years of experience as a BA
• Practical experience of business analyst through your work, and may also hold one or more security certifications
• High-energy individual with a strong drive to deliver tangible benefits
• Analytical, can translate analytical thinking into solutions and present them to stakeholders and management
• Excellent time management and are able to multi-task

• Handle development and maintenance phases of projects with Oracle, MS-SQL databases, middleware in a distributed computing environment
• Participate in projects, contributing in database/application support, installation, integration as well as subsequent administration
• Enhance the functionality of Business Intelligence (BI) platforms, Oracle Essbase and Hyperion Planning
• Application development and maintenance.
• Provide business-as-usual support for application systems in areas of monitoring, tuning, backups and patching.
• System and technical documentation
• Participate in ad-hoc task as and when assigned by his/her Supervisor
• Handle development and maintenance phases of projects with Oracle, MS-SQL databases, middleware in a distributed computing environment
• Participate in projects, contributing in database/application support, installation, integration as well as subsequent administration
• Enhance the functionality of Business Intelligence (BI) platforms, Oracle Essbase and Hyperion Planning
• Application development and maintenance.
• Provide business-as-usual support for application systems in areas of monitoring, tuning, backups and patching.
• System and technical documentation
• Participate in ad-hoc task as and when assigned by his/her Supervisor

• 3+ year database experience in an enterprise production environment
• Working knowledge in Windows/Linux is a must
• Working knowledge of Oracle 10g/11g/12c, Oracle Essbase, Hyperion Planning and MS SQL is desirable
• Hands-on programming skills in web technology: Java, JavaScript, HTML5, PHP, JSP, CSS, Node.js, jQuery would be an advantage
• Working knowledge of programming in SQL, PLSQL is desirable
• Good knowledge of Business Intelligence (BI) and ETL is desirable
• Good knowledge on computer hardware, systems and software applications
• Customer-oriented with good troubleshooting, communication and interpersonal skills
• Proactive, self-motivated and hard-working
• Good spoken and written communication skills in both English and Chinese

• Handle client and intercompany invoices and accounting entries
• Invoice Processing
• Client Contract Management
• Prepare routine payment and bank transactions
• Assist finance with daily accounting function
• Provide finance function support and other duties as assigned by supervisors
• Assist ad-hoc assignment as required

• Minimum 3 years of accounting or operations experience
• Diploma or above in Finance/Accounting or other related disciplines
• Fluent in written and spoken English and Chinese
• Proficient in MS Office
• Independent, detail oriented and analytical
• Team player with positive attitude
• Immediately available is preferred

• Candidate search based on given requirements
• Conducts phone screen, face-to-face interview and shortlist candidates
• Recommends and presents candidates to in-house hiring managers in a timely manner
• Follows up with candidates on interview process
• Maintains and builds candidate database 

• University graduate/Bachelor degree holder in any discipline
• Prior working experience in recruitment industry is preferred
• Proficiency in English is a must. Cantonese and/or Mandarin are preferred
• Strong interest in meeting, engaging and managing people from different backgrounds
• Strong social networking skills, experience in building rapport and client relationships
• Self-disciplined, detail minded, hardworking, pro-active, willing and able to work independently
• Good interpersonal and communication skills
• Fresh graduates are also welcome.

• Implement and maintain the next version of our large scale heterogeneous Linux plant
• Maintain and improve Linux infrastructure for the distributed systems
• Involved in evaluation, certification, integration, and maintenance of numerous products, including hardware, Red Hat Linux, configuration management, system services (DNS, DHCP, NTP, etc.), virtualization technologies and a variety of in-house developed tools
• Work with firewall teams and submit tickets for rule changes and troubleshooting requests.
• Manage, deploy to and debugging large scale production environments
• Write secure, testable, robust code
• Responsible for on-call responsibilities shared with a global team
• Contribute and maintain documentation for systems, processes, and procedures
• Expected to collaborate with a global team to accomplish deliverables

• 4+ years of Enterprise Level Experience in Large Distributed Environment
• In Depth Experience with Linux System Administration preferably Red Hat.
• Detailed knowledge of TCP/IP, Experience with networking and security concepts, implementation, and troubleshooting.
• Experience with monitoring tools and solutions
• Proven analytical and troubleshooting skills in a highly visible faced paced enterprise environment.
• Coding experience with Perl/Python and shell scripting.
• Experience automating workflow
• Ability to work with a global team.
• An understanding of Problem and Change Management Practices
• An understanding of SLA, Metrics, and Alerts
• Effective communication skills to a diverse audience
• Ability to write technical documentation and teach team members.
   

ADDITIONAL REQUIREMENTS

• Solid understand of Linux Kernel internals performance tuning
• Experience with application integration
• Some experience working in a DevOps centric environment

• Provide support for Market Data Infrastructure
• Capacity, Resiliency & Monitoring of Location & Regional Infrastructure.
• Reporting outages to incident management and stakeholders promptly and accurately.
• Delivery of Mandatory Exchange, vendor upgrades & tests as assigned.
• Proactively updating documentation and procedures to resolve inefficiencies in the operating environment.
• Prompt remediation of all faults to a published SLA
• Monitoring of Vendor Exchange Notifications.
• Morning & End of Day Health checks
• Represent team on incident management calls.
• Update Vendor Incident Tracking
• Contract management with service provider 

• Candidate is expected to have in depth knowledge of the following Market Data products:

           Thomson Reuters products

           TREP Infrastructure components

• Subject matter expert for market data technologies.
• Demonstrate experience working with MS Office (Excel, MS Access, IE, Macro, Visio)
• General knowledge of Desktop Packaging Technologies
• Exposure to Java, C++ Programming, SQL.
• Well understanding of stock exchange policies

• Monitor, analyse, and detect Cyber events and incidents within information systems and corporate networks
• Coordinate and maintain security toolsets to support organizations’ continuous monitoring
• Maintain knowledge of industry trends and developments across information and security
• Communicate effectively with both technology and non-technology literate audiences at all levels of seniority
• Ensure technical designs are aligned to corporate technology standards
• Writing up process that either may not be documented or may not even exist

• Degree in Computer Science with at least 3 years of Information Security experience
• Experienced with security principles, approaches, and technologies including ISO 27001/2, COBIT, or NIST will be an advantage
• Experience with cyber security vulnerability assessments, penetration tests, and the tools/techniques will be preferable
• Pursuing or possession of Security+, CISSP, CISA, or a related Certification is an added advantage

JOB SCOPE

• Work closely with business owners, PM, data modelers and analysts; effectively map business requirements into data system architecture design and provide detailed technical review of vendor’s solution proposals;
• Instruct and lead technical solution vendors and data developer through the implementation process by providing design review, code review, test review and all other due diligence work;
• Continuously evolve group’s data architecture by both agile development to meet urgent business goals, but also be able to plan for the long-term growth by researching and incubating state-of-arts data technologies

JOB SPECIALITIES

• Specialized in full stack of data technologies
• Deep understanding of traditional RDBMS, DW, BI concepts and design methodologies as well as modern Big Data and AI technologies
• Profound experiences with various data platforms, e.g. Teradata, MS SQL, Oracle, DB2, MongoDB etc.
• Excellent performance tuning skills by applying various skills, such as storage planning, caching, index design, data partitioning, MPP, etc.

• 8+ years of working experiences with designing and implementing large scale enterprise data warehouse and BI projects supporting 100+ TB data size;
• 3+ years of working experiences with incorporating structured data processing with non-structured or semi-structured data processing by applying various data technologies;
• 5+ years of architect design experiences in financial industry;
• Good programming skills in SQL, script languages, and at least one high-level programming languages (e.g. C++, Java);
• Experiences with big data analytic tools including Apache Hadoop, Hive, Pig, Spark, Storm, HBase, Mahout and others in addition to traditional data warehouse to fulfill business requirements; familiar with major AI platform and technologies;
• Master degree or above in computer science, electrical engineering or related majors
•  Excellent communication and problem solving capabilities
• Experience in Financial Markets (e.g. exchange-based, OTC, FCM, brokerage house) is a plus
• Knowledge of financial products, clearing, or post-trade processing , market data, preferred

• Work closely with other consultants and IT teams on business development and provide sales support
• Discuss and liaise with internal resources to provide the right infrastructure solution to clients
• Identify business lead, understand clients’ requirements and construct the winning solutions
• Deliver service and solutions and ensure the smooth run of projects
• Quotation, proposal and PowerPoint preparation
• Work with regional teammates and form a virtual team to capture business opportunities
• Make cold calls and convert the business leads to clients

• Degree Holder in any discipline (Fresh grads are welcome)
• Aggressive, good inter-personal skill and positive thinking
• A team play and also capable to work independently
• Out-going personality
• Willing to take up challenge with can-do attitude
• Versatile and good at multi-tasking
• Excellent communication skill in verbal and written English
• Experience in sales/ pre-sales would be an advantage
• Sound technical knowledge would be an advantage but not mandatory

• Develop and extend our systems for performance, coverage and new functionality.
• Work with technology and business groups in the region and globally to deliver high quality products in a fast-paced environment.
• Provide production support for applications.
• Manage project deliveries independently.
• Work on Full development cycle, inclusive of automation QA.

• Strong core Java fundamentals, including multi-threading, garbage collection concepts and performance tuning
• Good design sense, including knowledge of effective design approaches in this domain
• Possess a mindset of constant innovation & ownership of quality via automation & tools
• Strong understanding of Agile methodology, test driven development & continuous integration
• Strong analytical skills required to provide solution for complex business requirements
• Team Player – Must be able to work with and mentor junior members as well as take direction from seniors
• Good communication skills and ability to coordinate different tasks and work with different stakeholder groups

• Communicate with end users to assist with diagnosing and repairing audio and video issues remotely
• Shadow team on event operations and coordination with staff
• Assist with brainstorming and executing creative customization ideas for clients
• Assist with client relationship management
• Conduct competitive research and make proposals on product and services
• Daily operational health checks on AV and integrated conference rooms
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers and displays
• Perform preventative maintenance on AV equipment and conference room functionality to ensure conference rooms are functional and ready for use
• Responsible for identifying defective or failed equipment, working with vendors and AV integrators to repair and/or replace equipment
• Collects and analyses client/stakeholder/partner feedback and identifies needs within Specific area of work
• Conduct competitive research and make proposals on product and services
• Communicate with end users to assist with diagnosing and repairing audio and video issues remotely
• Shadow team on event operations and coordination with staff
• Assist with brainstorming and executing creative customization ideas for clients
• Assist with client relationship management
• Conduct competitive research and make proposals on product and services
• Daily operational health checks on AV and integrated conference rooms
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers and displays
• Perform preventative maintenance on AV equipment and conference room functionality to ensure conference rooms are functional and ready for use
• Responsible for identifying defective or failed equipment, working with vendors and AV integrators to repair and/or replace equipment
• Collects and analyses client/stakeholder/partner feedback and identifies needs within Specific area of work
• Conduct competitive research and make proposals on product and services

• 5+ years professional experience in the AV/Multimedia industry working for a global organization, preferably in financial services
• Good understanding of Cisco TelePresence and other audio visual related equipment
• Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel and Outlook
• Ability and willingness to learn new technologies
• Willingness to work in a fast-paced global environment

• An Subject Matter Expert in GLOSS Financial Products
• Work with stakeholders and senior change team members to define and document complex business requirements
• Ensure the requirements are specified in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and tested.
• Assist with the documentation and review of project related artefacts such as BRD's, Business Process Flows, Data Flow Diagrams, Context Diagrams and Operating Model Impact Assessments
• Creating product design documentation
• Acting as a main point of contact for any issues and queries

• Degree holder in Information Technology or related disciplines
• At least 5 years of experience as a technical Business Analyst  
• Techno-functional Subject Matter Expert in GLOSS Financial Products, up-stream and down-stream dependencies and processing
• Full project SDLC experience in implementation and deployment of Middle-office Applications Systems
• Must come from a financial services background
• Must have either Fixed Income, Settlements, FX, Trade or Securities experience

• The role will have overall accountability for the delivery of the WeChat solution to support the business requirements
• Establish overall requirements, risks and processes require
• Evaluation of the solution and any products required to support the delivery
• Control of Business Requirements and Business Case
• Financial management, product licensing and co-ordination with Sourcing partners
• Define and establish processes and controls for access and fulfilment
• Toll gate approval for PTD, PTB and PTO
• Application sign-off (ERC and AIT)

• Exceptional Product Management and Product Development skills, reporting and governance foremost.
• Understanding of with IM applications like WeChat, WhatsApp, Microsoft Skype etc. including infrastructure components
• Understanding of Mobile container solutions and applications like BlackBerry AirWatch and Mobile Iron
• Understanding of software packaging and distribution
• Experience of creating business requirements documents and taking product from zero to production
• A clear and unambiguous communicator, methodical, disciplined, confident & assertive.
• Experienced in managing (sometimes competing) agendas across Architecture, Engineering, Operations, Product & Service Management to ensure the original design brief is achieved.
• Experience of Collaboration & Productivity Suite integration with Mobility (Skype for Business, Office)

• To develop banking applications using Agile/Scrum Methodology, Scala and Angular JS programming
• Prepare feature files and write automated test cases
• Continuous integration and version control of source code
• Release preparation and handover to Support Teams
• Provide UAT support

• At least 4 - 5 years of Applications Development experience
• Experience in a variety of software development approaches and methodologies including Agile and Waterfall
• Skills sets needed include Scala, Angular JS, Kafka, AMPS
• Experience in the development of software using c#, .Net and SQL Server technologies
• Experience in requirements capture, analysis techniques and process improvement approaches

• Oversee the design of the network expansion including the provisioning of networking facilities for operational technology including wired or wireless provision, CCTV, BMS etc
• Ensuring the process if followed to cover change management, integration and configuration and ensuring the solution obtains support and monitoring of the network
• Provide detailed reports
• Identify risks before and during the projects
• Prepare periodic project reports, move packs, presentations, BU communication, weekly/monthly reports
• Prepare meeting agenda & minutes
• Risk, Issues, Action item, Equipment order monitoring, tracking and follow-up till resolution
• Maintain project files and directories

• Good Knowledge in LAN/WAN networks, Voice, Video and remote computing solutions utilizing Cisco networking hardware and software.
• Solid understanding of core networking concepts such as routing, protocols, subnets, DNS
• Project management technique including: planning, coordination, tracking, and management
• Ability to understand business technology tools
• Business Fluent English

• Develop new user-facing features
• Ensure the technical feasibility of UI/UX designs
• Evolving analytics experience to use fast and fluid rendering and interaction technologies without losing the ability to let users ask deep, complex questions.
• Collaborate with other team members and stakeholders
• Optimize application for maximum speed, scalability and maintainability
• Monitor website performance and proactively identify site usability problems
• Collaborate with team members and stakeholders to shape the product’s design

• Proficient knowledge of web markup, including HTML5, CSS3
• Good understanding of React, AngularJS, Node.js and Vue.js
• Experience with NoSQL or RDBMS platforms - MySQL, MongoDB, Redis
• Understanding of architecting, developing, and maintaining cloud technologies (Especially AWS).
• Willing to learn and able to pick up new technologies quickly
• Understanding of user-centered design, SEO, responsive design, website performance, and progressive enhancement and graceful degradation, accessibility.
• Knowledge in Google Analytics, Google Tag Manager, API development or Mailchimp would be an advantage
• Degree in Computer Science with minimum 3 years related work experiences

• Develop new user-facing features
• Ensure the technical feasibility of UI/UX designs
• Evolving analytics experience to use fast and fluid rendering and interaction technologies without losing the ability to let users ask deep, complex questions.
• Collaborate with other team members and stakeholders
• Optimize application for maximum speed, scalability and maintainability
• Monitor website performance and proactively identify site usability problems
• Collaborate with team members and stakeholders to shape the product’s design

• Diploma or Degree in Computer Science, Information System or related disciplines
• Proficient knowledge of web markup, including HTML5, CSS3
• Good understanding of Vue.js, AngularJS, Node.js and PHP
• Experience with NoSQL or RDBMS platforms - MySQL, MongoDB, Redis
• Understanding of architecting, developing, and maintaining cloud technologies.
• Willing to learn and able to pick up new technologies quickly
• Understanding of user-centered design, SEO, responsive design, website performance, and progressive enhancement and graceful degradation, accessibility.
• Knowledge in Google Analytics, Google Tag Manager, API development or Mailchimp would be an advantage

•    Building high-volume, highly available, and distributed server applications
•    Design and development of our system for global market
•    Improving code quality through: continuous integration, including writing unit and integration tests
•    Work both independently and closely with the software development and design teams

• Diploma or above in Computer Science, Computer Engineering or related technical discipline
• 2+ years’ experience building and maintaining large scale analytics systems
• Good understanding of Object Oriented programming skills, PHP, Javascript preferred
• Experience with NoSQL or RDBMS platforms - MySQL, MongoDB, Redis
• Good understanding of architecting, developing, and maintaining cloud technologies (Especially AWS).
• Willing to learn and able to pick up new technologies quickly

·         Analysis, design and development of new integration projects in a Unix and Windows environment

·         Producing detailed functional and design specifications

·         Conducting systems testing and supporting user acceptance testing

·         Liaising with users from all areas and with other ITD teams including IT Governance, IT Support and IT Infrastructure

·         Adhering to development standards and procedures, including change control

·         Dealing with day-to-day production problems and maintenance when required

·         Minimum 5 years work experience in financial institution environment

·         Experience in integrating widely used trading and settlement platforms such as Fidessa and Gloss

·         Good business knowledge on Cash Equities, Futures & Options products and market rules.

·         Good understanding in FIX messaging, broker connectivity and exchange connectivity

·         Good knowledge in trading flows.

·         Extensive experience in Java and JEE

·         Strong understanding of integration architecture and design skills

·         Experience in using object oriented analysis, in particular UML

·         Experience in using TDD/BDD agile methodology

·         Strong  relational database skills – in particular SQL Server

·         Experience with Publish/Subscribe messaging paradigms, distributed transaction processing based on JTA/JTS

·         Specifically experience with Application Server such as JBoss, JMS, Spring, Hibernate

·         Strong UNIX skills in particular Linux

·         Knowledge of source control such as Subversion

• Deliver superior End User Experience and ensure a managed, secure End User environment
• Provide Level 1 to Level 2 desktop infrastructure support to end users (traders)
• Handle user questions, complaints and problems, tracking, measuring
• Troubleshooting and resolution of the Microsoft Windows desktop environment
• Report and escalate problems in a timely manner

• Experienced in providing desktop support / helpdesk service to end users
• Strong knowledge in Microsoft Windows desktop environment
• Strong analytical and troubleshooting skills
• Good communication skills

ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience)

• Previous working experience in banks would be an added advantage

• Understand Network Security principles and will be able apply the security policy into the solution design.
• Deliver solution including high level system schematic, hardware specification, testing & acceptance criteria and conceptual application flow details.
• Assist Transition & Integration team to develop low level implementation details including equipment inter-connect patching scheme, IP address assignment, network routes exchange within internal network and across different domains, formulate firewall policy, anti-spoof, proxy ARP arrangement, load balancing methodology etc.
• Review implementation documentation prepared by STI for vendor or supplier to execute.
• Prepare design documentation for project presentation to LOB and regional design authority review & approval.

• Bachelor's Degree, Computer Science/Information Technology/ Engineering.
• Extensive experiences in managing and supporting complex network infrastructure
• Practical knowledge & hands-on experiences in implementing network architecture and components including switches, wireless, routers, firewalls, IDS, VPNs and security gateways.
• Able to understand and comment on application and network architecture design
• Possess CISSP, CCNA or CCNP will be added advantage

• Build, maintain and support the databases and the operating environment for key IT applications, such as iSAMS, Middle tier databases, Sitecore CMS, SSRS reporting, TM1, Controller, Navision
• Manage all database patching, upgrade, performance tuning, monitoring, back-up and recovery, installation and configuration of database server
• Support, maintenance, trouble shooting and performance monitoring of application environment
• Develop and support new interfaces and standard required to connect applications
• Create bespoke user reports using SSRS
• Create shell scripts and database utilities
• Liaise with different teams and vendors to support and meet the users’ expectations
• Prepare and review architectural and technical documentations
• Review and monitor the applications of IT General Controls
• Manage communication and expectations with key application users

• Graduated in Computer Science or related disciplines
• 4 years+ Database Administration experience
• 2 years + data architecture design experience
• Experience in creating bespoke user reports using SSRS
• Experience in integrating various web based systems using APIs
• Knowledge of IT infrastructure services
• Experience in creating shell scripts an database utilities
• MS SQL Database Management Certification
• Excellence quantitative and analytical skills
• Good understanding of business processes
• Excellent verbal and written communication in English
• Basic Networking knowledge
   

Additional requirement:

• ITIL certification
• Experience in managing projects, gathering, and analysing business requirements and preparing design specifications
• Experience in working with Middleware system, e.g. Mulesoft
• Use of ETL tools
• Experience in cloud application and database management
• Experience in business IT audits and general controls

Perform requirement analysis
Produce technical design and test cases
Hands-on development and testing
Support SIT/UAT
Share the core-values of the company: Commitment, Creativity, Ambition and Responsiveness
Perform job assigned by the supervisor on time
Report issues to management proactively
Data Centre Project & Consulting Support

Bachelor’s degree in Computer Science or Computer Engineering
At least 2 year working experience
Team work player with strong analytical skills and good communication skills
Quality oriented and well organized
In-depth knowledge on: 
· Java 8/Java EE (and have good knowledge on concepts from Effective Java)
· Using Hibernate on large dataset
· Performance tuning
· Unit testing

• Work closely with regional and global teams to develop in open source python coding environment
• Expect to work on global enterprise application and understand complex architecture
• Develop multi-threaded/Asynchronous program running under distributed framework
• Able to analyze trade data from different line of business and deliver generic implementation
• Debug platform written in python to analyze issues and provide solutions
• Support user queries and issues

• Strong knowledge on Python, object oriented programing language e.g. C#, WPF, Java.
• Strong object-oriented concepts and experience in large-scale enterprise development.
• Open to learn new platform, languages and technologies within the bank.
• Experience in distributed computing i.e. parallelization.
• Good problem solving skills, ability to analytically and logically define a problem and steps to find solutions.
• Strong communicator - able to communicate with global stakeholder to provide solutions.
• Good understanding of Fixed Income Credit and Loan products an added advantage.
• Strong development experience with 8 years or more working on enterprise software.
• Preferred Computer/Engineering/Mathematics qualification with strong software development skills.

• Involved in development and maintenance phases of projects with Oracle, MS-SQL databases, middleware in a distributed computing environment
• Responsible for designing, implementing and maintaining Oracle Applications Express (APEX) applications
• Involved in projects, contributing in database/application support, installation, integration as well as subsequent administration
• Responsible for enhancing the functionality of Business Intelligence (BI) platforms
• Application development and maintenance
• Provide business-as-usual support for application systems in areas of monitoring, tuning, backups and patching
• Create system and technical documentation
• Participate in ad-hoc tasks as and when assigned by his/her Supervisor

• Degree holder or above in Computing, IT or Engineering from a recognized tertiary institution
• At least 3+ year database experience in an enterprise production environment.
• Customer-oriented with good troubleshooting, communication and interpersonal skills
• Strong knowledge of
  - Oracle 10g/11g/12c,
  - Oracle Data Integrator
  - Oracle HTTP server (OHS)
  - Business Intelligence (BI) and ETL
• Weblogic
• SSL certificates
• Experience in OBIEE, Star Schema design & optimization
• Working knowledge of programming in SQL, PLSQL.
• Both Windows / Linux environments
• Experience of automation of data import & export
• Hands-on development experience in Oracle Applications Express (APEX) 5.1 would be an advantage.
• Proactive, self-motivated and hard-working

• Technical engagement experience with financial exchanges and third-party market data suppliers
• Overview of financial and banking industry and data content knowledge for Asia markets
• Understanding and hands-on experience with market data delivery platforms like TREP/BBG/Direct exchange feeds
• Understanding and hands-on experience with market data entitlement systems like DACS/DART and contribution/publishing platforms
• Strong knowledge of market data monitoring tools and systems
• Experience in market data content from multiple providers.
• Good working knowledge of Linux and Windows operating environments
• Develop performance and diagnostic tools to assist in debugging issues with market data systems.
• IT Service Management knowledge and mindset including Change Management, Incident Management, Problem Management.
• Strong analytical skills and logical thinking
• Good interpersonal and communication skills to work in a team.

• Data Networks and Security knowledge
• Boomberg OR reuters
• Operating Systems Tuning
• Strong scripting skills for software/system management and automation (Java, Python, Perl, Unix Shell Scripting)
• Messaging & Middleware
• Platform Activity & Capacity Management (System Activity Reporting & Analysis, TeamQuest)
• Job Scheduling (Cron, Autosys)

• Experience with high performance software design
• Strong knowledge of object-oriented design, data structures and systems and applications programming
• Participate in system design, programming, documentation, functional testing and integration testing
• Perform internal and external project integration
• Provide system maintenance support to clients
• Maintain a solid focus on quality

• Strong knowledge and experience in programming C++
• Design and develop high performance C++ systems
• Proficient in C++ and development in Linux environment
• Degree holder of Computer Science or related discipline

• Responsible for managing of the system development life cycle of application systems
• User requirements gathering and provide application support as well as handle enhancement request
• Perform application development & enhancement on systems using VBA programming and VB.net in MS Access & MS Excel.

• Degree or above in Computer Science or related fields
• 3 years or above IT experience
• Solid experience in MS Access, Excel VBA and VB.net.

• Deliver superior End User Experience and ensure a managed, secure End User environment
• Provide Level 1 to Level 2 desktop infrastructure support to end users / traders
• Provide timely resolution on Bloomberg and Reuters system
• Handle user questions, complaints and problems, tracking, measuring
• Troubleshooting and resolution of the Microsoft Windows desktop environment
• Report and escalate problems in a timely manner

• Experienced in providing desktop support to end users
• Strong knowledge in Microsoft Windows desktop environment
• Previous trade floor support experience in investment banks
• Strong analytical and troubleshooting skills
• Good communication skills and able to work in fast pacing and demanding environment

• Oversee the design of the network expansion including the provisioning of networking facilities for operational technology including wired or wireless provision, CCTV, BMS etc
• Ensuring the process if followed to cover change management, integration and configuration and ensuring the solution obtains support and monitoring of the network
• Will own the plan from a Network Services standpoint including the timelines, the risks and the coordination with the partners
• Prepare periodic project reports, move packs, presentations, BU communication, weekly/monthly reports
• Risk, Issues, Action item, Equipment order monitoring, tracking and follow-up till resolution

• CCNP/PMP is required
• Good Knowledge in LAN/WAN networks, Voice, Video and remote computing solutions utilizing Cisco networking hardware and software.
• Must have experience with user building and/or datacenter moves in a financial services context
• Must have experience with Lifecycle Management activities (i.e. remediating End of Life equipment is various layer of an infra)
• Investment banking experience would be an advantage
• Project management technique including: planning, coordination, tracking, and management
• Business Fluent English

• Provide input to the Oracle Cloud project and other Regional BAU Projects
• Lead on planning the project, testing and implementation as well as analysis of critical data
• Responsible for stakeholder engagement and Organizational Readiness activities
• Help on other BAU General Ledger Projects
• Cross-divisional coordination, communication, influence and negotiation
• Responsible for analysing information, incorporating client problems and concerns, developing and implementing solutions
• Responsible for ensuring effectiveness of implemented changes and solutions

• Proficient in Oracle Cloud reporting tools and be able to work closely with the users on remediating their issues
• Experience and knowledge of Oracle Cloud Suite including General Ledger, Accounts Payable, Fixed Assets and reporting tools
• Good experience as a Project Manager, know the PMO function well and have worked in a Bank and on General Ledger projects before
• Experience with Cloud or Fusion, and the weight is on knowledge of general ledger / accounting
• Strong communication / articulation, and experience in a matrix organization, preferably some experience with managing APAC & US based stakeholders.

Responsibilities:

• Perform technical support and system administration on SAP
• Conduct security control and system tuning of SAP
• Support the implementation across the region of SAP/B1 and related WMS/TMS/CRM modules
• Work closely with the Group IT manager on execution of IT strategy and ensuring compliance on IT standards with the region

Requirements:

• Higher Diploma or above in Computer Science or related discipline
• With a minimum experience of 1 year in SAP support
• Good communication skills in Cantonese and English
• Proactive, communicative and responsible

- Regulatory requirements/standards: SFC (Hong Kong), JSDA (Japan) and SEBI (India)

- Global bank best practice has experience on:

- conducting gap analysis and prepare related document on the following 

·         Data Centre

·         Network

·         Windows Server

·         Windows Desktop

·         Unix

·         Storage

·         Messaging

·         Telecoms

·         Market Data

·         Cloud

- Designing, documenting DR plan in following options:

·         DR-Lite

·         DR-Medium

·         DR-Full

- Managing communications with stakeholders across the regions, including:

·         Hong Kong;

·         Japan; and

·         India.

Responsibilities:

•          Develop new mobile app (for iOS and Android) and enhance app contents
•          Contribute to both frontend and backend designs
•          Involve in coding, testing, UAT, user training and prepare documentation
•          Work on unit-test, bug fixes to improve application performance
•          Ensure smooth communication flow between customers, sales, and delivery teams

Requirements:

•          Diploma or Bachelor’s degree in Computer Science or equivalent preferred
•          Has prior experience in handling E-commerce project
•          Experiences in iOS/Android Mobile development
•          Proficient in Swift, Objective-C, C / C++ for iOS developer
•          Practical debugging skills.
•          Good analytical and problem-solving skills
•          Willing to learn and have a strong sense of responsibility

Responsibilities
•    Build a dynamic pricing and recommender AI engine based on analyses and big data 
•    Performing custom analysis of integrated insurance and behavioural data, interprets results, and makes recommendations based on analytic findings to business areas. 
•    Designs and conducts analyses and outcome studies using insurance claims, meteorological, search, lab, consumer data and more employing machine learning and appropriate statistical methods. 
•    Model complex business problems, discovering new business insights and finding opportunities through the use of algorithmic, statistical, data-mining and visualization techniques 
•    Model and frame business scenarios that are meaningful and have impact on critical business and clients’ processes and decisions. 
•    Advocate, evangelize and build data-driven models and analytical approaches that improve conversion rate, automate back-end functions as well as predict outcomes 
 

Requirements

•       Phd/Msc in Computer Science, Data Science or related field. Graduate with Bachelor degree but with strong demonstrable results will be considered.

•       Hands-on experience in developing data-driven algorithms in machine learning, and information retrieval.

•       Proven experience in Recommender and Personalization systems for e-commerce platform will be a huge plus

•       Well versed at applying advanced analytical techniques to large and varied data sets. Sample techniques include, but are not limited to:

ü     Data visualization, data mining and predictive modelling

ü     Applied machine learning and natural language processing

ü     Neural Networks and Deep Learning

•       Experience with Python (or R), data mining, machine learning techniques and underlying algorithms.

•       Experience working with distributed systems like Spark, Hadoop/Hive, Amazon Redshift, PostGreSQL, MySQL, SAP

•       Works well in a fast-paced startup environment

•       Share a passion and vision to grow the company to market leader position

•       Fluent in Mandarin or Cantonese. Fluent in English will be a plus.

• Develop detailed platform architectures to support e-commerce and system integration, comprising front and back end, along with required 3rd party products
• Manage UI/UX processes
• Lead development of a marketing optimization platform and integration of Insurance Administration platform through to official launch
• Manage product support and ongoing development post-launch to bring the product to the next stage
• Liaise with external vendors
• Hosting and system admin
• Build, manage and develop a first-class product team

• Full stack developer
• At least 2 years hands on experience working with multiple stakeholders to deliver projects related to Ecommerce, Big Data, Digital Marketing or Machine Learning
• Good knowledge of architect scalable web, database, RESTFUL services, regression analysis and mobile applications (iOS and Android) and the underlying programming languages
• Knowledge of Agile Methodology and Six Sigma
• Prior experience working in an insurance company or E-commerce platform or has worked on projects relating to insurance portals will be a plus
• Superb project management and communication skills
• Disciplined, intrinsically motivated, able to outperform and deliver high quality
• Works well in a fast-paced startup environment
• Fluent in Mandarin and Cantonese. Fluent in English will be a plus.

 Job Responsibilities: 

• Perform support on infrastructure including system / networking
• Act as the first point of contact and provide end user support on Desktop hardware, Microsoft Windows, Office, Outlook and networking
• Perform IT helpdesk support including call handling, follow-up action, coordination and escalation
• Monitor the IT System health status and network performance
• Prepare system backup schedule, maintain hardware and software inventory management
• Monitoring servers, network and computer systems up and running

Job Requirement

• Higher diploma in Computing Science or other relevant disciplines.
• Minimum 1-2 years of helpdesk support experience.
• Good Knowledge of Windows OS, MS Office, Outlook and network troubleshooting.
• Good command of written and spoken English and Chinese

• Design and develop Extraction, Transformation and Load (ETL) to support data migration from VFP to VB;
• Data integration between frontend application (FoxPro, Visual Basic) and backend SQL Server;
• Proactively communicate and collaborate with internal stakeholders to analyse information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen and Interface designs);
• Establishing test scenarios and testing;
• Implementing and debugging features.

• Bachelor's Degree in Computer Science;
• Strong knowledge on MS Access;
• Experience in software analysis, design, estimation, development, testing, enhancements, support, and related activities through different stages of SDLC process;
• Experience in FoxPro / Visual FoxPro development;
• Experience in Microsoft SQL Server Database development.

• Oversee the design of the network expansion including the provisioning of networking facilities for operational technology including wired or wireless provision, CCTV, BMS etc
• Ensuring the process if followed to cover change management, integration and configuration and ensuring the solution obtains support and monitoring of the network
• Provide detailed reports
• Identify risks before and during the projects
• Prepare periodic project reports, move packs, presentations, BU communication, weekly/monthly reports
• Prepare meeting agenda & minutes
• Risk, Issues, Action item, Equipment order monitoring, tracking and follow-up till resolution
• Maintain project files and directories

• CCNP/CCIE is required
• PMP is preferred  
• Good Knowledge in LAN/WAN networks, Voice, Video and remote computing solutions utilizing Cisco networking hardware and software.
• Solid understanding of core networking concepts such as routing, protocols, subnets, DNS
• Project management technique including: planning, coordination, tracking, and management
• Ability to understand business technology tools
• Business Fluent English

• Provide first tier user support on technical and functional issues
• Take ownership of user issue from initiative to resolution
• Provide training to users, create user manuals and application functional testing
• Integrate new system into company’s main system
• Draft technical instructions, engineering plans, technical designs and other documents related to systems integration
• Source IT vendors and products for management decision making to meet business needs

• Associate Degree or above in Information Technology, Computer Science or related discipline
• 2-4 years application support or development experience
• Supporting experience in CRM, POS, HR & Accounting system, etc. is a plus
• User training, system sourcing & integration experience is an advantage
• Strong problem solving, troubleshooting and communication skills
• Willing-to-learn attitude

BU Relationship Management

• Maintain ongoing relationship with senior managers within the business unit. Requires in-depth understanding of the market data requirements of the business as well as broad knowledge of the optimum sources available to facilitate planning for future actions.

• Provide data analysis, advice, guidance, education on market data products and spend drivers to influence business unit strategy for market data services.

Demand Management

• Maintain understanding of end user requirements via end user contact, product trials, market data reviews, execution of product replacement strategies

• Match best product to user needs

• Develop and execute cost management programs such as removal of under utilized services and implementation of job function profiling

Vendor Knowledge and Management

• Maintain in depth knowledge of vendor strategy, vendor account plans and product roadmaps

• Manage strategic direction for product demonstrations, pilots, competitive displacement opportunities

• Liaison point between the business unit and the global sourcing team for global contract renewals to identify potential action based on new costs, features, or requirements.

Financial Management

• Partner with Finance to ensure BU understanding of cost allocations and finance methodologies

• Provide explanations of cost drivers and make recommendations to effect change to the BU cost profile and drive toward initiative deadlines

Management Reporting

• Create and maintain reporting on business unit market data inventories and product utilisation both at a summary and detailed level

• Produce management summaries for initiatives and projects

Data Compliance Management

• Maintain relationship with AeJ exchanges to keep updates on policies or products that would affect our operations

• Partner with IT to ensure data usage is always in compliance with the requirements from exchanges/ vendors.

Strategic Projects

• Utilize business unit and vendor knowledge to create and advocate for strategic cost management and best-fit product choice initiatives such as vendor displacement, product upgrades, and business unit market data audits

• Participate in / lead global initiatives

• Partner with Market Data Analysts in the other regions

Requirements

• Ability to communicate at all business levels

• Ability to work under pressure with a high degree of accuracy and excellent attention to details

• Team player who is self sufficient, flexible to demanding change in priorities and can expedite work to business unit timelines in a collaborative manner.

• Ability to develop and advocate for recommendations/solution implementation; critical thinking and translation of business needs to actionable items; ability to analyse undefined requirements and clarify to specific tasks and deliverables

• Fluent written and spoken English

• Good Product knowledge (data content and functionality) for the broad range of providers serving the institutional, wealth management and IBD users is desirable.

•          Development of in-house API using modern Python Web framework, to improve the delivery of infrastructure services.
•          Pair programming for some critical tasks.
•          Test-driven Development and Code Review experiences are important.
•          Identify and analyse problems and build automation to prevent problem recurrence with the goal of automating all non-exceptional service condition
•          Operation of Infrastructure services and related code, involving release in production and direct L3 user support (internal users). 

•          University degree in Computer Science, Computer Engineering or equivalent with a post graduate degree being advantageous
•          Experience in Scrum development, Automated testing and main applicative design patterns
•          Concrete and sizeable coding projects using Python 3.0 and Web Framework.
•          Working experience with RESTful API is a must. Experience with OAuth and Front-end framework (Angular JS, Ember.js) is a plus
•          Practice of software used in continuous delivery pipeline such as GitHub, Jenkins, XLDeploy, etc.
•          Broad understanding of Fundamental Infrastructure Areas (Network, Operating Systems, Servers, Storage, DHCP, DNS, etc.) 
•          Knowledge of software related to Infrastructure Management and / or a past experience / background in Infrastructure Operation would be very advantage

• Provide Level 3 support for turret and voice recording services to internal customers globally.
• Perform day to day activities in playback and administrative support for all voice recording (VR) and Unigy turret systems for Markets business.  
• To manage and resolve customer issues and requests utilizing internal ticketing & request systems for voice services.
• Ensure all Operational, Audit & Security processes are adhered to according to firm policies and procedures.
• To arrange VR playbacks for users ensuring adherence to the Bank’s security procedures

• Perform troubleshooting on VR and Turret fault issues identified to the team
• Perform proactive health checks across IPC and other voice systems
• Carry out Voice Recording checks for extensions and IPC Unigy dealer boards
• Manage and process Request tickets for Voice Recording, and telecom circuits
• Manage the process of Compliance approved requests for Voice Recording playbacks and recordings and ensure all procedures are followed

• Bachelor’s Degree or equivalent work experience
• Experience with Voice Recording products and IPC Unigy 3 and supporting Trade Floor businesses
• Avaya/Cisco telephony experience
• L3 troubleshooting on IPC/Dealer board systems /Private Wires & Hoots

• Good proficiency in Microsoft Office products.
• Experience with Voice Recording products
• Experience with IPC Unigy 3
• Avaya/Cisco telephony experience
• L3 troubleshooting on IPC/Dealer board systems /Private Wires & Hoots
• Experience supporting Trade Floor businesses

1. Writing up process that either may not be documented or may not even exist
2. Co-ordination of implementing new or group processes into production and retrofitting parts of it where required;
3. Leading local teams through process improvements using new or group processes & addressing or updating local processes where needed;
4. Working with teams to understand & removes challenges that are preventing group processes from working in regions

• Code Review Process & guidance
• Security Assurance Testing
• SDLC Process
• Data Sanitation Process
• Network Sensors (NetFlow)
• SIEM
• Application Whitelisting solution
• Identity Access Management Solution
• Removable media
• Data loss protection
• Controls Environments & Testing

Job Responsibilities:

- Advisory on Technology Risk Assessment, Security controls and Process improvement, which may include:

•  Security Assurance Testing;
•  Data Sanitation Process;
•  Network Sensors (NetFlow)
•  SIEM (Security Information and Event Management);
•  Application Whitelisting solution;
•  Identity Access Management Solution;
•  Removable media;
•  DLP (Data Loss Protection);
•  Controls Environments & Testing.

- Assisting on other security projects throughout APAC

Job Requirements:

- At least five years of Experience in Cybersecurity which including

•  TRA (Technology Risk Assessment);
•  Security knowledge on End Point Protection
•  Operational Risk and Compliance frameworks
•  Deploying COBIT framework, control assessment or review

- Excellence English language skills

- Demonstrated experience with regional Financial regulators, or working in large banking & finance projects in APAC

• Detail design of technology cabling (including design of cabling routes) and technology rooms
• Procure & install rack, power bars, and cabling needed for the refurbishment project Design
• Coordination and information exchange with other technology groups such as network, voice, market data, and desktop
• Review, coordinate, and adjustment of design & estimate from the cabling vendor
• Supervise and overall manage for the cabling vendor works
• Coordination and arranging onsite activities with others
• Project tracking on schedule, finance, procurement, etc.

• Bachelor Degree in Computer Science, Information Technology, Business or related discipline
• 10+ experience on technology cabling infrastructure and relevant project management exposure are required
• 5+ years of Investment banking experience is a must
• PMP / PRINCE2 certified is preferred
• Desktop application skills with, MS-Office applications, MS-Project, and AutoCAD
• Language skill for reading/writing and hearing/speaking with English

• Daily operational health checks on AV and integrated conference rooms
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers and displays
• Perform preventative maintenance on AV equipment and conference room functionality to ensure conference rooms are functional and ready for use
• Responsible for identifying defective or failed equipment, working with vendors and AV integrators to repair and/or replace equipment • Collect and analyses client/stakeholder/ partner feedback and identifies needs within specific area of work
• Assist with client relationship management
• Assist with team on event operations and coordination with staff
• Identify issues and understand the escalation path
• Demonstrate an understanding of business risk and can identify where risks may occur and raise concern

MANDATORY JOB REQUIREMENTS (must have skills and experience)

• 3-5 years professional experience in the AV/Multimedia industry working for a global organization, preferably in financial services
• Good understanding of Cisco TelePresence and other audio visual related equipment
• Communicate with end users to assist with diagnosing and repairing audio and video issues remotely
• Use of business computer systems including Microsoft Office applications such as MS Word, Excel and Outlook
• Experience and have general understanding of Crestron, Extron and Audio Mixers
• Ability and willingness to learn new technologies
• Willingness to work in a fast-paced global environment
• High ability to work with peers
• Exceptional customer service skills
• Exceptional written, verbal and interpersonal skills
• Teamplayer who encourages and embraces collaboration
• Able to communicate effectively with third party vendors to open tickets and for the quickest resolution

ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience)

• Working high profile events and town halls
• Working knowledge of H.320, H.323, SIP and TP Videoconferencing standards
• Gather and analyse system logs and system settings for codecs, control systems, mixers and complex broadcast equipment as needed

• Performing troubleshooting and investigating complex technical issues
• Maintaining and distributing the core Windows build
• Testing new and changed components being introduced into the environment
• Participating in the engineering and deployment of global products
• Automation through scripting as necessary to efficiently address problems within our space
• Maintaining and monitoring overall PC health
• Monitoring problem ticket queues for issues and respond promptly to them
• Performing change management duties, including creation, execution and validation of production changes
• Technology stack includes Microsoft Windows operating system, VMware ESX, Citrix XenDesktop, OpenAFS, Microsoft Office (Outlook, Excel, Word, PowerPoint), Microsoft Lync, Internet Explorer, Google Chrome, Adobe Acrobat Reader, Adobe Acrobat Pro, Adobe FlashPlayer, Silverlight and internally developed plug-ins for Microsoft Office.

• Experience supporting Windows PCs preferably at level 3 in a demanding, large networked global enterprise environment with at least 500 PCs (montreal, Budapest)
• Support Experience for Microsoft Office (Outlook, Excel, Word, PowerPoint), Microsoft Lync, Internet Explorer, Google Chrome, Adobe Acrobat Reader, Adobe Acrobat Pro, Adobe FlashPlayer, Silverlight
• Windows OS internals
• Remote troubleshooting experience (psexec, winrs, WMI, RPC)
• System issues (event logs, GPResult, perfmon, process dumps)
• Virtualization technologies: VMware, XenServer, Citrix XenDesktop, Citrix Presentation Server / XenApp Technology
• Ability to work and communicate effectively with senior VIP clients for troubleshooting and explaining technical issues
• Ability to deduce patterns from individual incidents and provide automated solutions to ensure these incidents do not reoccur in our enterprise environment.

Skills Desired:

• Microsoft Office Specialist (MOS) Certification
• ITIL-based service management
• Active Directory (GPO, OU, Groups)
• Proficiency in creating documentation for end users and support personnel

• Business coordination for User tests and guidance for Business Impact Analysis andBusiness Continuity Planning.
• Translation and administrative tasks within team. Creating guides and documentations in English and Japanese for the business side.
• Coordination with IT teams for business requirements.

• Needs to be bilingual English and Japanese, Good admin, communication and organizational skills.
• Quick learner, and able to take responsibility and see given tasks to completion and give short concise reporting on said tasks.

• Assessing the requirements of the project and recommending suitable IT components
• Managing scheduling of geographically diverse technology teams supporting the project.
• Interview and recommendation of additional team members to be assigned to the project
• Analysing different options and recommending the most suitable for the project economically feasible
• Manage project budget and ensure that budget limits are not breached
• Manage a team of dedicated technology professionals from a range of disciplines including Network, Servers and Storage and Application Development.
• Formulating procedures and policies for optimum utilization of IT infrastructure resources in the company
• Supervising IT staff, consultants, vendors and suppliers
• Meeting with managers of different departments and assessing IT infrastructure needs
• Meeting with IT analysts and finalizing essential IT infrastructure
• Planning and supervising installation of IT infrastructure in the company
• Review of existing schedule and development of updated schedule
• Co-ordination with applications development teams to complete all application remediation in line with project schedule
• Reporting on project status for budget, risks and schedule
• Scheduling and chairing of all project related meetings, creation and distribution of meeting minutes.
• Creation and maintenance of a comprehensive risks and issues log
• Ensure projects achieve business needs within the parameters costs, duration and quality
• Participate in requirement gathering, user acceptance testing, training and roll out/implementation
• Responsibilities for ensuring adherence of all deliverables to appropriate standards and quality levels

• Excellent knowledge about all aspects of information technology specifically with complex infrastructure environments
• Expert hands on knowledge of building a critical path and understanding the right questions to ask
• Command of Schedule, Scope, Budget, Quality and Benefits at all times in the life cycle of the project
• Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact
• Knowledge of the several of following technologies helpful: WAN, LAN, Storage Replication, Netbackup, WAN optimisation techniques and an ability to understand complex technical systems.
• Ability to keep up with latest developments in the field and upgrade IT infrastructure
• This is not a technical hands-on role. However, prior experience or demonstrated knowledge is required in order to develop a detailed working plan to ensure our success
• Excellent knowledge about all aspects of information technology specifically with complex infrastructure environments
• Excellent analytical and observation skills
• Excellent Microsoft Project, Excel, Word, Visio and Powerpoint skills
• Good written and oral communication skills
• Excellent planning and organization ability
• Excellent time management skills
• Excellent troubleshooting and problem solving abilities
• Bi-lingual English and Japanese preferred
• At least 5 years’ experience in a similar environment
• At least 5 years’ experience in managing mid to large scale IT infrastructure projects

The majority of servers are virtual with a small number of physical hosts that will be required to be provisioned in Singapore. No hardware will be moved from Japan to Singapore. The engineer needs to have demonstrable experience in projects of a similar size and complexity. The appointee is required to be technically literate in the requisite server and storage technologies, a self-starter and to have had relevant prior project experience.

• Build and maintain servers and storage systems to support home office and field
• Convert systems from physical to virtual in a converged and/or hyper-converged environment
• Proactively ensure the highest level of system and infrastructure availability
• Create and maintain documentation for Japan system environments including Singapore hosted services
• Develop disaster recovery invocation run books for all Singapore hosted Japan systems
• Develop and document migration plans for clustered environments
• Monitor and test application and server performance for potential bottlenecks and identify possible solutions
• Maintain security, backup and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• In conjunction with operations and project teams identify and manage to resolution all project risks and issues
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for system designs and problem resolution
• Adhering to agreed schedules and meeting deadlines
• Perform other duties as directed by the Japan Data Centre Project Manager 

• Expertise with Windows Server Virtualization, Active Directory, DNS and other Microsoft technologies
• Expertise with server OS including Windows, Linux and VMware
• Expertise with Storage technologies such as NAS, SAN, iSCSI, storage fabric, etc
• Expertise with replication techniques such as vSphere, Zerto, database mirroring etc
• Working knowledge of database – SQL, Sybase, Oracle, DB2
• Compliance with company procedures and standards
• Excellent knowledge about all aspects of information technology in complex infrastructure environments
• Excellent analytical and observation skills
• Excellent Microsoft Project, Excel, Word, Visio and Power Point skills
• Good written and oral communication skills
• Excellent planning and organization ability
• Excellent time management skills
• Excellent troubleshooting and problem solving abilities
• Bi-lingual English and Japanese
• At least 5 years’ experience in a similar environment
• At least 5 years’ experience in managing mid to large scale IT infrastructure projects

IT education and qualification

• Bachelor’s degree in engineering, computer science or information technology preferred
• Relevant industry recognised certification preferred, e.g. MCSE, VCP or equivalent
• Demonstrable relevant experience in lieu of formal qualifications

• Proactively ensure the highest level of system and infrastructure availability
• Create and maintain documentation for Japan system environments including Singapore hosted services
• Develop disaster recovery invocation run books for all Singapore hosted Japan systems
• Develop and implement database replication strategies for existing implementations
• Create migration plans for upgrade of existing databases to latest versions of operating systems and databases
• Create and document replication strategies for Oracle RAC environments
• Develop and enforce Chubb database standards, guidelines and operational policies and procedures
• Review performance, maintenance and utilities associated with each database structure (i.e., REORGS,
• LOAD, UNLOADS)
• Design storage media requirements
• Review backup & recovery strategies
• Review, where required, the purge/archive criteria
• Monitoring and documenting database/subsystem performance issues
• Create and document migration and test plans
• In conjunction with operations and project teams identify and manage to resolution all project risks and issues
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for system designs and problem resolution
• Adhering to agreed schedules and meeting deadlines
• Perform other duties as directed by the Japan Data Centre Project Manager

• Expertise with these database systems - SQL, Sybase, Oracle, DB2
• Expertise with data recovery techniques and technologies
• Working knowledge of:
  - Windows Server Virtualization, Active Directory, DNS and other Microsoft technologies
  - Server OS including Windows, Linux and VMware
  - Storage technologies such as NAS, SAN, iSCSI, storage fabric, etc
  - Replication techniques such as vSphere, Zerto, database mirroring etc
• Compliance with company procedures and standards
• Excellent knowledge about all aspects of information technology in complex infrastructure environments
• Excellent analytical and observation skills
• Excellent Microsoft Project, Excel, Word, Visio and Powerpoint skills
• Good written and oral communication skills
• Excellent planning and organization ability
• Excellent time management skills
• Excellent troubleshooting and problem solving abilities
• Bi-lingual English and Japanese
• At least 5 years’ experience in a similar environment
• At least 5 years’ experience in managing mid to large scale IT infrastructure projects

IT education and qualification

• Bachelor’s degree in engineering, computer science or information technology preferred
• Relevant industry recognised certification preferred eg Oracle, Microsoft, Sybase, IBM
• Demonstrable relevant experience in lieu of formal qualifications

The primary role of the Application Development Project Manager is (as a dedicated member of the project team) act as the co-ordinator between the Japan application development teams and the project team.  The role will require the identification of all risks and issues applicable to the total suite of applications deployed and management of these to a satisfactory conclusion. Application testing schedules will be required to be developed and planned for execution to co-ordinate with the project deliverables and minimise risk and impact to the Japan business.  Plans, manage, and deliver for remediation of identified issues will be defined by the application teams and managed to resolution by the Application Development Project Manager.

Key Duties and Responsibilities’

• Identify and document all application dependencies
• Map and document applications to infrastructure
• Develop and manage to completion remediation plans for applications hosted on unsupported infrastructure
• Define and manage all application test plans on completion of Singapore Disaster Recovery implementation
• Co-ordinate and lead all communications between application development teams and infrastructure teams
• Create and submit all regular project status reports as defined by the project manager
• Maintain current library of application run books
• Carefully study, design, and test application performance to manage user experience
• Plan SLA and execute PDCA for DR and BCP

MANDATORY JOB REQUIREMENTS (must have skills and experience)

• The appointee is required to be technically literate, a self-starter and to have had relevant prior project management experience.
• Current project management qualification, e.g. Prince2, PMP or equivalent
• Proven ability to work in a multi-cultural environment across multiple time zones and countries
• Excellent knowledge about all aspects of information technology specifically with complex infrastructure environments
• Excellent Analytical and observation skills
• Excellent Microsoft Project, Excel, Word, Visio and PowerPoint skills
• Good written and oral communication skills not only within IT, but also with business
• Excellent planning and organization ability
• Excellent time management skills with strong commitment
• Excellent Troubleshooting and problem solving abilities
• Hands-on experience and knowledge of Web/Application/Database Servers  and Network
• Hands-on experience with proven track records of Web Application Design, Development, and Testing
• Bi-lingual English and Japanese in writings and speaking at business level

A minimum of 5 years’ experience in:

• A financial services environment, preferably insurance industry
• In managing mid to large scale application development and/or infrastructure projects
• Application (Open/Web) development in Japanese business environments
• Offshore application development and management experience

ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience)

• Bachelor’s degree in engineering, computer science or information technology

The position is in the Listed Sales and Trading technology team, dealing with all areas of Cash Equity and Listed Derivatives products. Recent experience with performance analysis and performance tuning would be useful. Experience with C# 6/.NET 4.6 and LINQ, SOAP or REST Web Services a plus. A financial background is helpful but not required. Experience interacting with business users and collaborating in a multi-region environment is a plus. The role involves C# .NET/WPF development, along with some L3 support. It is an advantage to have some experience of server-side environments on Linux to understand the full front to back system.

- Advanced C#, .NET Framework Libraries knowledge. Preferably C# 6 and.NET 4.6 experience.
- WPF
- Winforms
- Object-Oriented programming/analysis/design
- SOAP or REST Web Services

• Develop and run independent price validation (IPV) procedures that adhere to globally consistent standards

•  Timely and accurate reporting of IPV results. Ensure completeness and quality

•  Proactive communication with desk, finance colleague/management across regions

•  Conduct model reviews and impact on valuations in conjunction with Risk Management

•  Interact with accounting policy, audits and auditors regarding valuation issues

•  Be responsible for valuation and critical accounting based disclosures

• At least 2 years of related experience in Rates-FX products areas, preferably in IPV functions

• Understanding of valuations and risks of derivative products

• Strong quantitative background (mathematics, physics or engineering, MSc or higher)

• Ability to work in a high pressure environment.

• Team player who can contribute effectively and fundamentally to the team.

• Individual must have strong communication skills for effective interaction with Finance, Front Office and Operations colleagues. Japanese language ability is preferred.

• IT skills such as VBA, MS Access, SQL are preferred

• CFA, CPA or FRM is a plus

• Budget/forecast development and reporting for region and global product lines
• Development and maintenance of core management reporting, KPI
• Responsible for ensuring all compliance and training modules for are adhered to by GMIT employees
• Work with other business partners to help GMIT achieve business goals, including: Finance, Procurement, Compliance / Audit, Legal, Enterprise Infrastructure
• Offer clear direction and guidance to Business Management team on global/regional initiatives
• Develop work processes and guidelines
• Perform administrative tasks as required

• Good in Excel and Powerpoint – Strong data analysis experience required
• Finance experience or dealing with financial performance data
• Experience with BI tools such as Tableau a plus
• Team-player with strong communication skills
• Well organized and detail-oriented
• Willingness to study and learn new skills
• Business Japanese (minimum).  Fluent Japanese preferred
• Business English (minimum).  Fluent English preferred
• 3-8 Years of experience

Analytical troubleshooting for level two support for the following domain areas

• Reference Data Platform: Streamlined access point for data & distribution of the whole Enterprise Data
• Products Reference Data: Single source of Enterprise Product (stock/bonds/derivatives etc.) & related Corporate Action
• Pricing Reference Data: Firm’s periodic and a-periodic pricing data (e.g. tick data, end-of-day pricing data, company financials, macro-economic statistics, historical reference data, index/ETF composition).
• Elemental Reference Data: Single source for static reference data incl countries, currencies, time zones and calendars

You will be responsible for all aspects of production management including:

• Taking ownership and managing production requests/questions/issues
• Manage production problem related incidents
• Perform post incident analysis / documentation and related follow-ups
• Planning for IT/Business/Market change events
• Internal/External communication
• Taking proactive initiatives to stabilize & improve plant/enhance current process

You needs to:

• Understand the overall business flow, supported application systems and its interface with clients
• Be able to investigate on issues (by going through logs/code/database)
• Incident management for application issues
• Act as an escalation point for clients
• Escalating problems to level 3 (core development and engineering) groups
• Be flexible to provide weekend on call rotation (every 6 weeks) for follow the sun for Asia/Europe and North America as Escalation contact from offshore team
• Work closely with Application Development to ensure that the support team has excellent knowledge of the application set own and maintain support knowledgebase and documents
• Document the knowledge articles and related support pages (remove)
• Liaise with external parties to resolve issues (markets, data providers, etc).
• Be able to effectively communicate across internal/external groups and business clients
• Be able to drive follow-up on issues and provide updates

• Strong communication skills are essential, and must be able to switch between technical terminology and business language easily
• Professional ownership of incidents and end user requests
• Have a can do attitude with a strong sense of ownership, follow through and delivery
• Developing and documenting support processes
• Experience in a fast paced, dynamic enterprise infrastructure
• Production management experience ITIL training
• Strong analytical and debugging skills
• Team player, highly motivated (or Team player in a global and diverse setting)
• Willingness to learn and take initiative
• Basic level exposure to any RDBMS (preferably Sybase) and programming (preferably Perl) is required.
• Strong understanding of SQL, DB2 and Sybase databases.
• Familiarity with Perl and Java - Linux and UNIX skills

Beneficial to have:

• Knowledge of the financial industry
• Experience in Scripting languages (Perl/shell)
• Previous experience supporting reference data and middleware architecture

• Front office desk and system support
• Incident management, analysis, documentation, and resolution
• Production data control, environment management, system configuration, and operations
• System monitoring, ready for business checks, and escalation
• Business and system flow analysis, requirement gathering, documentation, and project support
• User management, setup, configuration, and recertification
• Change management, release implementation, and post-release testing and verification

MANDATORY JOB REQUIREMENTS (must have skills and experience)

• Strong interpersonal communication skills
• Good written and verbal English language skills
• Intermediate to advanced Japanese speaking, reading and writing ability
• Proactive, with the ability to multitask and handle time pressure
• Strong sense of problem ownership and the ability to prioritize well
• Accustomed to working in Linux, Unix, and Windows server environments
• Proficiency at understanding, writing, and using SQL
• Fixed income product and business knowledge

Preferred:

• Experience working in the financial industry, especially in fixed income technology
• Experience writing and using batch/shell scripts in Linux, Unix, and Windows
• Familiarity with database technologies such as MSSQL and Sybase
• VBA programming skills in Microsoft Access and/or Excel
• Experience working with support tools such as Jira and Confluence
• Experience working in a support, testing, design, or development role
• Familiarity working with middleware solutions such as TibRV, EMS, and MQ

System management and upkeep of the production environment

Problem diagnosis, troubleshooting, escalation and notification.

Run book documentation - inventories, problem resolution processes, documentation

Testing of server upgrades and patch deployment

Skills: Self-starter with good interpersonal skills to facilitate working with end-users and other IT colleagues.

Excellent communications skills

Professional ownership of issues

Good organizational skill

Ability to plan and prioritize

Analytical Skills:

Proven troubleshooting skills in a support environment

Strong sense of commitment and drive towards problem resolution

Use of initiative and proactive approach to work

Experience of working in a fast paced, changing environment

Maturity to be able to execute job functions with minimal guidance

Education Level B.S. Degree preferred

• Provide the Trading technology for the Equity Swaps desk in the Equity Division.
• The team is responsible for architecting, designing and developing the platform that enables seamless order capture, advanced position management & optimization, exception handling, hedge automation & trading engines, corporation event management, ETF creation and redemption.
• Integration and deployment of mission critical real time control system across the floor.
• Requirement analysis, design, hands-on development in KDB/C++ in a distributed architecture environment.
• Forge close partnership with colleagues from different technology teams and hence team work

MANDATORY JOB REQUIREMENTS (must have skills and experience)

• 2-4 years experience on automated testing cases/QA
• 2-4 years development experience
• Proficiency in software engineering principles (data structures, OO)
• Good C/C++ skills
• Good troubleshooting and debugging skills
• Proficiency in Linux/Unix
• Proficiency in XML, SOAP
• Working knowledge of a scripting language; Python and/or Perl preferred
• Good team work
• Good written and verbal communication skills (English)

Knowledge of the financial industry or Equity Swaps is not required.

ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience)

• Good knowledge of test driven development, data structures, object-oriented concepts
• Strong vendor management experience would be an advantage.
• Passion for applying these knowledge to solve business problems
• Experience in test driven development
• Experience with Git
• Experience designing and developing large scale distributed client/server systems, a bonus
• Front Office (Sales & Trading) development experience
• Knowledge of FIX protocol related to order management

[Relevant Technologies and Products]

·         Typical projects involve embedded software development, client-side applications development for various mobile and automotive OSs (e.g., Android / Windows Phone / Linux) in various programming tools (e.g., C / C++ / Java / JEE), integration with proprietary server-side management tools and databases (e.g., Oracle), and using industry standards like OMA-DM

[In Charge Of]

• Delivery end-to-end, from contract / SOW signature till SOW sign-off
• Managing close relations with customers to understand and meet their expectations
• Managing all project aspects following strict methodology, facing  customer project management, and in full collaboration with project management in headquarters
  • Statement of Work, Change Requests
  • Project Gantt
  • Action items
  • Customer meetings, deliveries
• Submitting periodic updates to customer, to corporate project management and to headquarters
• Conducting Lesson Learn and Post Mortem sessions after the completion of each project for continuous improvement

MANDATORY JOB REQUIREMENTS (must have skills and experience) 

Experience:

• 3 years of practical experience in implementation of software projects  Experience with  software development projects

Language Skills:

• Native Japanese
• Comprehensive English skills, business English level (meetings, reports document creation and presentations)

Educational Background:

• A 4-year college engineering degree (preferably software)

ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience)

·           Experience with mobile or automotive related SW project management an advantage

·           Excellent human relations, also experience in cross-cultural communication

·           High verbal / presentation / rhetorical abilities

·           High self-management capabilities, positivity and a high motivation towards accomplishing objectives

·           Methodological (reads literature, understands theory), Independent, quick learner

·           High analytical abilities

·           Improvisation skills, “out of the box” thinking

·           Ability to successfully operate under pressure

·           Desire to proactively and flexibly take on new challenges, applying past experience

•    Technical Support in Software Management Solution (focusing on Server Side) for Automotive / IOT / Mobile, which is the combination of OTA Update Technology (modifying and updating the embedded software of mobile products over a wireless network) and Device Management Technology
•    Installing, configuring and deploying the server products to various types of infrastructure, as customer on premise, private cloud or public cloud.
•    Providing after-sales white-box level technical support in coordination with various related departments (as R&D, Product Management, Solution Management, Project Management) to provide the solutions (business relationships with major carriers and manufacturers have already been established) mainly to automotive OEM / Tier-1, mobile phone carriers, manufacturers, and software development companies.
•    Designing, deploying and maintaining internal lab server Infrastructure for technical research, troubleshooting, prototyping, etc.

• More than 5 years of practical and technical experience in client-server products and/or Automotive / IOT / Mobile technologies.
• Customer facing technical experience, as Field Application Engineering, Technical Support, Life Cycle Maintenance, Sales Engineering, etc.
• Technical experience and skill in server side technologies for the following areas

• ·         UNIX/Linux server operating system technical experience (especially Red Hat Enterprise Linux), including installation and configuration

  ·         Basic programming experience in Java. Scripting as Python, UNIX/Linux shell script, a plus. Web applications integration via REST API, a plus.

  ·         Java web application troubleshooting and code level debugging skill (especially Apache Tomcat based)

  ·         Relational Database (especially Oracle DB) configuration and administration, and SQL skill. Object-Relational Mapping technology understanding (especially Hibernate), a plus. NoSQL Database skill (especially Elasticsearch) and Big Data related experience, a plus

  ·         Network Infrastructure configuration, administration and troubleshooting, as Firewall, Reverse Proxy, Load Balancer, DNS

  ·         Public Cloud skill (as solution designing, deployment and maintenance on Amazon Web Services / Microsoft Azure / Google Cloud Platform) and Server Virtualization skill (as configuration / administration of VMware vSphere, Citrix XenServer, Microsoft Hyper-V, CloudStack, OpenStack) a plus

• Native Level Japanese
• Comprehensive English skills in business level

•  

  Skills Desired 

  ·         Fundamental computer science knowledge in bachelor degree, or equivalent.

  ·         Technical experience and skill in client side technologies, especially for the following areas

  ·         Mobile OS and/or Embed OS platforms technical experience (especially Android / Linux / QNX)

  ·         Low level architecture knowledge as CPU, driver, hypervisor

  ·         Basic programming skill in C/C++

  ·         Technical experiences in Automotive embed technology.

  ·         Technical experiences in IOT technology.

  ·         Technical experience in Mobile Operator and Mobile OEM.

  ·         Technical experience in Open Mobile Alliance (OMA) standard, especially in implementing OMA-DM. LWM2M a plus.

  ·         High self-management capabilities, positivity and a high level of motivation towards accomplishing objectives

  ·         High communication capabilities in both Japanese and English (Able to demonstrate high communication capabilities with customers as well as R&D/HQ)

  ·         Cooperativeness, the ability to maintain good relationships within and outside the company

  ·         Desire to proactively and flexibly take on new challenges, applying past experience

  ·         Ability to take sudden business trips due to local and global project

Team members are committed to constant process improvement, and are responsible for delivering measurable results. A working knowledge of Fixed Income businesses and excellent communication skills are essential as key relationships with the Fixed Income user community and IT Developers. Moreover, you will be responsible for working and adapting to a dynamic fast-paced environment. 

• Experience of application / infrastructure support or development in a trading environment
• Experience supporting, diagnosing, and solving problems in a distributed systems Unix/Linux operating environment
• Advanced working knowledge of at least two of: PERL, KSH, SQL
• Working knowledge of SQL databases (Sybase, DB2)
• Problem solving skills and the ability to multi-task
• Good interpersonal and communication skills / Strong verbal & written skills required to interact with global teams
• Can successfully operate as a team member as well as independently
• Highly motivated, analytical thinking individual

The person would be required to perform following roles:

• Talk to Business and IT stakeholders and capture information related to various data concepts.
• Create and maintain Conceptual and Logical data models, and data dictionary.
• Conduct review meetings with Business and IT stakeholders in various functions.
• Define and govern data modeling standards, tools, and best practices.
• Analyze data flows between various systems.
• Coordinate with IT SMEs to understand physical data (files, API, databases, etc.) and map it to the logical data model.
• Create knowledge repository and perform 4 eye check of repository based on standards defined.

MUST HAVE SKILLS 

• Fluent in Japanese and English languages.
• Good understanding of trade lifecycle in an investment bank. Working knowledge of front office trade capture of one or more asset classes.
• Expertise in data modeling principles and good understanding of either UML or Entity Modelling techniques.
• Good working knowledge of a modeling tool such as Visio, ERWin or PowerDesigner.
• Good technical knowledge of Excel and SQL.
• Comfortable in analysis of large sets of data.
• Expertise in business analysis techniques.
• Methodical in approach and ability to break down a goal into tasks and execute.
• Ability to clearly communicate complex technical ideas, regardless of the technical capacity of the audience.
• Strong inter-personal skills and ability to work as part of a team.

NICE TO HAVE SKILLS

• Working knowledge of concepts, terms and calculations in one or more areas: Financial Control, Liquidity or Risk Management.
• Working knowledge of Reference data: Book, Entity, Instrument, Rating, Limit, etc.
• Working knowledge of board reports: Leverage ratio, RWA, Revenue, Liquidity Coverage Ratio, etc.
• Experience working with dimensionally modeled data.
• Experience in translating/mapping relational data models into XML and Schemas.
• Enterprise Architecture tool expertise.

??Envision projects, lead and deliver initiatives by involving and collaborating with various counterparties including frond office and corporate divisions across regions. 
??Analyze and review the impact of the upcoming projects initiated by other region and estimate the required changes and Ops resources in Tokyo, provide appropriate feedback. 
??Coordinate internal and external resources and work on the stakeholder engagement. 
??Develop project plans with milestones, ensuring technical feasibility, resource availability and allocation. Track the progress and manage changes when necessary. 
??Define business requirements and creating BRD. Analyze and visualize system and operation flow. Develop UAT plan and coordinate the testing with IT and participants.
??Create project documentation and report to management as needed. 
??Act as PMO / BA.

??Business level Japanese and English

?    Experience in engaging with projects

??Basic knowledge of financial products and industry knowledge

??Strong communication and analysis skills, capability to manage conflict among various stakeholders

??Basic skill of Excel, Word, PowerPoint, and Visio

??A proactive self-starter with an appetite to learn

??Project management experience

??Fluency in English / Japanese

??International work experience 

Windows 10 Build Image Engineering

· A solid understanding of the Windows 10 operating system

· SCCM 2007 and SCCM 2012 experience, integrated with MDT for desktop OSD

· Experience with:

• Complex OSD task sequences
• MSI and APP-V packaging technologies, and associated distribution with SCCM
• Software Update configuration and distribution via the SCCM software update point
• Windows Script Host scripting (VBScript)
• Group policy
• SSRS reporting
• MSSQL queries and basic troubleshooting

VDI Engineering

• VMware vSphere 5.x
• VMware View 5.x (ThinApp and Persona not required)
• Wyse Device Manager
• Linux familiarity (preference for SUSE)
• Preference for Hyper-V and SCVMM skills

Hardware

• Industry standard desktop and laptop hardware
• Thin/Zero client devices
• Benchmarking

• Advanced PowerShell scripting, with some basic .NET familiarity
• Advanced troubleshooting skills
• Technical documentation skills
• Wiki documentation
• Jira
• Familiarity with Trend Antivirus and Trend Deep Security
• Familiarity with Lumension Endpoint Security
• Familiarity with Quest GPM

Environmental

• A self-starter mindset, ability to pick up a new technology, research and engineer with minimal assistance
• A team mindset, ability to work together on large scale deliverables, and to train other team members
• Experience operating in a large global team, with competing priorities

The candidate will be involved in the design and development and support of new system features and components required from the trading business, risk management and regulators. 
 
The role requires someone who is self-motivated, quick-learning and comfortable working across numerous technologies, and who can take ownership of critical problems and work throughout the full project lifecycle from problem analysis to successful timely delivery of the solution. 
 
A strong interest in learning about the business will contribute to the candidate's success in the team. The position provides opportunities for interaction with many front end business users including strategists and risk managers, as well as active engagement with other IT groups in the firm. Excellent communication skills are a big plus since direct interaction with users and global IT team is common. 
 

MANDATORY JOB REQUIREMENTS (must have skills and experience) 

• Strong software engineering, analytical and problem solving skills
• Experience in medium to large scale Java or Scala multi-threaded applications 

 
ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience) 

• Knowledge of fixed income derivatives would be very preferable
• Experience in financial risk calculation and management system
• Experience in trader & sales pricing tools
• Experience in distributed computing or cloud computing, Java/Scala performance turning 

• On a daily basis, responsible for supporting the Secured Financing trading and collateral management systems for our Bank Resource Management businesses.
• Manage all incidents across platforms and take any follow-up actions necessary to ensure system stability. Work closely with traders, operations and engineers on a daily basis.
• Work closely with users, traders and operations, to develop solutions for business problems in various technologies with support from global team of experts. Try to maintain 30/70 split between support and project work.
• Work with various technologies including Java, Python, Angular, C++, Linux and SQL.

• Ideally 3+ years of work experience.
• Self-motivation to learn about new businesses and ownership of support issues and development projects.
• Great communication skills as regular coordination with our global team is essential.
• Ability to work under pressure, as outages in our businesses are very time sensitive.
• Experience with at least one programming language (e.g. Java, Python, C++), and eagerness to develop this further and learn.

Minor Enhancement Delivery
-    Understanding business requirements
-    Describing solution requirements and design documents and review
-    Supporting system integration test planning and execution
-    Supporting user acceptance test planning and execution
-    Act as the key person and liaison between business users and application developer and maintenance vender to coordinate.

Production System Support
-    To manage service requests in production environment, such as inquiry, investigation, estimation, data extraction, data update and configuration changes correspond in cooperation with application developer and maintenance vender.
-    To manage and solve incidents as production services, work closely with Application Restoration Management team, and application developer and maintenance venders to solve the problem.
-    Plan and implement effective prevention measures after analysing the root cause of incidents with Application Root Cause Analysis & Application Improvement team as problem management activity.

Service Transition
-    Accept new application from Application Development team.
-    Conduct Quality Gate Review for AD Projects, report and give feedback of review results to stakeholders to move to stable operation phase.

Others
-    Mentoring and coaching junior system analysts
-    Improvement activity beyond each team’s area
-    Improve the operation stay within the annual maintenance cost.
 

MANDATORY JOB REQUIREMENTS (must have skills and experience)

•    Experience in Web/CS application development (3 years or more) in Java, .Net languages.
•    Experience of operating Web application (3 years or more) using Web Sphere Application Server.
•    Experience in development and operation (3 years or more) in data linkage with other systems, using middleware products.
•    Experience in maintenance vender management of 7 person/month or more (2 years or more)
•    Experience of team management (employee) of a team of 7 persons or more. (2 years or more)
•    Experience in system test design connected with multiple platforms (1 year or more)
•    Communication skill to elicit business requirements (include potential requirements)
•    Arrangement skills with accuracy and courtesy to drive multi-projects simultaneously.
•    Action to resolve incidents and problems pro-actively and speedy.
•    Always thrive to be the driving force to make improvement, and involve stakeholders as necessary
 
Skills/Qualifications/Experience (nice to have)
•    Qualified to Information Technology Engineer Examination (Fundamental Information Technology Engineer Examination or higher)
•    Oracle Master Silver or higher
•    CBAP certificate
•    Work experience on the ITIL basis.
•    Communication skill to read/write/listen/speak in English.
•    Technical skills (especially Web/CS area) to be able to discuss technical matter with vendors on even ground

• Manage vendors providing IT operations and support for customer-facing and business-facing infrastructure and applications.  
• Co-ordinate regular scheduled operational activities (e.g. preventative maintenance) and on-demand activities (e.g. e-commerce high traffic campaigns).
• Co-ordinate response to incidents including communication (with business & other IT teams), escalation and troubleshooting.
• Co-ordinate with other teams to take delivery of and operate new systems after go-live, decommission old systems, and improve operations around existing systems.
• Manage, periodically review and improve core BAU activities such as monitoring and backups.
• Report on operations performance, system capacity, and incident/problem remediation to management.
• Review processes and procedures to streamline, automate, improve and decommission.
• Co-ordinate with regional and global teams to align to corporate standards.
• Provide input into regional and global operations to share experience, best practices, solutions etc.
• Managing aspects of IT infra budget (following bidding-based procurement process, managing purchase orders & invoices, tracking expenditure, and budget forecasting). 

MANDATORY JOB REQUIREMENTS (must have skills and experience) 

• 3 + years of experience in infrastructure/applications operations management
• Broad understanding of IT infrastructure (servers, storage, networking, supporting services)
• Experience managing operations for complex business-critical infrastructure and applications
• Experience managing vendors: reviewing SOW and contracts, defining and tracking SLAs, management reporting etc.
• Experience managing incidents and problems, showing clear understanding of necessary communication, prioritization, escalation etc.
• Self-motivated, team player, action-and-results oriented, comfortable with adapting to changing requirements (e.g. adopting aspects of agile/DevOps methodologies)
• Well organized, good communication and reporting skills
• Willing to support on weekends/holidays for urgent issues & emergencies as required
• Ability to verbally communicate in Japanese and English (Business-Level or better)
• Integrity and empathy for others
• Ready to learn new technologies.
• Highly motivated to work as part of a team
• Passionate/dedicated/optimistic attitude towards career

ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience)

• Experience managing e-commerce or similar high-traffic customer facing service
• Experience managing aspects of Data Centers (hardware, power, cooling, vendors, contracts, etc.)
• Understanding of cloud computing and DevOps, and how it affects operational processes and support structures
• Bachelor Degree in Computer Science or related field strongly preferred
• Ability to communicate, read & write in Japanese and English (Business-Level or better)

•    Core Infrastructure Design and Deployment" - Working with local, regional and global software development and infra operations teams to build and deliver infrastructure according to company standards and best practices. Contribute to infrastructure architecture research, testing, and design, to be able to propose improvements and new solutions. Work towards deep understanding of infra environment (hardware, OS, tools, supporting services & software) and applications that run on that infrastructure.
•    Researching and testing tools/technologies in cloud service, implementing POCs and proposing solutions, working with software development teams to support their development environment, deploy supporting services/systems to AWS/Azure and do KT to operation team to ensure they can manage and operate those systems
•    Deep understanding of application and infrastructure landscape, and work towards improving on-premise systems while following global policies/standards and industry best practices.
•    Consolidation of on-premise infrastructure to reduce physical footprint and ongoing costs.
•    Providing L3 support to operations team and software development team, to assist in troubleshooting when necessary
•    Managing aspects of IT infra budget (following bidding-based procurement process, managing purchase orders & invoices, tracking expenditure, and budget forecasting) 

MANDATORY JOB REQUIREMENTS (must have skills and experience)
•    5 + years of experience in systems administration and infrastructure design/deployment
•    Broad understanding of IT infra (servers, storage, networking, supporting services)
•    Experience with web-based applications (covering areas like HTTP protocol, web servers, application servers, databases, load-balancing)
•    Familiarity with Windows server OS
•    Proficient with PowerShell scripting (can create moderately complex scripts from scratch)
•    Understanding of cloud computing concepts (such as scripting/automation, pay-as-you-use cost models, etc.)
•    Ability to read, write and communicate in English
•    Willingness to dive into software environments and technical issues
•    Self-motivated, team player, action-and-results oriented
•    Well organized, good communication and reporting skills
•    Ability to successfully work under tight project deadlines
•    Willing to support on weekends/holidays if require under the work requirement.

REQUIRED ABILITIES
•    Integrity and empathy for others
•    Ready to learn new technologies.
•    Highly motivated to work as part of a team
•    Passionate/dedicated/optimistic attitude towards career

PREFERRED KNOWLEDGE, SKILLS, ABILITIES
•    Certification or experience working with AWS or other cloud services
•    Familiarity with Linux OS
•    Familiarity with other programming/scripting languages (JavaScript, Python, Java, Bash)
•    Business-level verbal & written Japanese
•    bachelor’s Degree in computer science or related field strongly preferred
•    Microsoft, RHEL, VMWare, EMC or other Storage Vendor certification
•    7+ years of experience in Infrastructure operation support. Prior experience in working in regional, global teams preferred
•    Experience liaising with business to support business applications
•    Experience managing aspects of Data Centers (hardware, power, cooling, vendors, contracts, etc.)
 

• This team serves as the highest level of escalation for supporting Level 1 Command Center as well as Level 2 Unix/Linux Administrators.  
• Is further responsible for developing procedures and tools that enable client's distributed plant to scale effectively, by eliminating or parallelizing repetitive operational tasks.  
• The team is tasked with the deployment of all new distributed and storage infrastructure including new data center build outs. Team members frequently interact with engineering teams and collaborate on the testing and certification for new hardware and software products.  
• Unix Operations is also responsible for working with various customers in a number of different business units during outage scenarios and leveraged to assist in scaling their plant. On call support and weekend work are also part of this role. 

• Enterprise Level Experience  
• In depth knowledge of Solaris and Linux (Red-hat).
• Detailed knowledge of TCP/IP and associated technologies (NFS, NIS).
• Programming level knowledge of at least Korn Shell and Perl.
• Ability to debug complex problems.
• Effective oral and written communication skills and interpersonal skills are essential, as well as the ability to work well in a team environment.
• The individual should have strong organizational skills and the ability to manage multiple tasks and high pressure situations for outage handling, management or resolution.
• Strong technical skills are a must as well as the ability to think outside of the box. The ability to identify opportunities to increase optimization, planning, and executing. This individual will need to be a self-starter. 

We are looking for a Linux System Administrator with Perl or Python development experience.
- You will have experience of managing, deploying to and debugging large scale production environments
- You will work with firewall teams and submit tickets for rule changes and troubleshooting requests.
- You will be able to write secure, testable, robust code.
- You will be responsible for on-call responsibilities shared with a global team
- You will be joining a global team of highly accomplished engineers, developers, and operations specialists.
- You will contribute and maintain documentation for systems, processes, and procedures.
- You will have experience with Change Management and Problem management practices
- You will be expected to collaborate with a global team to accomplish deliverables.
- You will be responsible to participate in open forums with your global team to discuss projects. 
- You will be expected to act like an owner.

- 4+ years of Enterprise Level Experience in Large Distributed Environment
- In Depth Experience with Linux System Administration preferably Red Hat.
- Detailed knowledge of TCP/IP, Experience with networking and security concepts, implementation, and troubleshooting.
- Experience with monitoring tools and solutions
- Proven analytical and troubleshooting skills in a highly visible faced paced enterprise environment.
- Coding experience with Perl/Python and shell scripting.
- Experience automating workflow
- Ability to work with a global team.
- An understanding of Problem and Change Management Practices
- An understanding of SLA, Metrics, and Alerts
- Effective communication skills to a diverse audience
- Ability to write technical documentation and teach team members.

Skills Desired
- Solid understand of Linux Kernel internals performance tuning
- Experience with application integration
- Some experience working in a DevOps centric environment

Responsible for deployment and operational management of Linux servers and Virtualization infrastructure globally.  Work on implementing new functionalities and enhancements to the platform  With this role it is expected to be responsible for both day to day operation and projects for Virtualization and Linux infrastructure including:  

• Monitoring, troubleshooting problem on Virtualization and Linux platform deployed globally.  

• Implementation of maintenance and changes to existing Virtualization and Linux platform.  

• Work on assigned projects such as system migration, new system release working with various IT work streams etc.  

• Participating in shift roster for Morning and Weekend(on-call) • Review and update operational documents 

• 5 years of hands-on experience as System administrator of VMware products such as vSphere ESX, vCenter, vRealize Operation Manager and Horizon View.  
• Strong and practical knowledge on other infrastructure disciplines including Linux and Core infrastructure services such as DNS/DHCP, NTP, Kerberos, LDAP.  

• Fluent in English in reading, writing and speaking. •  Good shell script language skills such as Perl, Phython, PowerSheell, PowerCLI etc.  

• Must be a good team player, taking stance of willing attitude towards to deliver team’s objectives.    

Preferred:  

• 3 years of working experience in investment banking IT  

• Hands on skills of volume managers and high availability solution in Linux platform such as Veritas or Redhat LVM/HA.  

• Hands on experience of managing Core infrastructure services, DNS/NTP/LDAP/Kerberos  

• Good knowledge on Enterprise Storage arrays for SAN/NAS  

• Project management skills working with various IT teams and vendor

• Role will include developing applications, to provide maintenance and also technical support.
• Test and deploy applications and systems  
• Working within the Software Development Lifecycle
• Improvement and analysis of existing software applications, systems, and documentation.
• Collaborate with internal team to produce software design 

• Strong .Net background  
• Knowledge on pricing / risk management applications
• Knowledge of business domain  
• Strong documentation skills
• Detail and quality oriented, self-motivated, and a proactive individual
• Strong problem solving skills and innovative
• Familiarity with object-oriented programming
• Understanding of SDLC, Software Development Lifecycle 

• Experience of development of open business applications (Jenkins, Selenium, Python, VBA, VB Script, Shell Script, Dynatrace, etc.)
• Develop an application that would support the tools that cannot operate in the IT Operation.
• Hearing and implementation skills of IT operation requirements
• Work in various infrastructure platform
• Responsible for creation of scripts and automation
• Create documentations and communicate it with executives/manager
• Performs other duties as assigned or required 

• Complete understanding of automation, deployment, and configuration management such ad Perl, Powershell, etc.
• Experience working in Unix, Linux, Windows platform
• Knowledge on Microsoft Office Suite
• Knowledge of Tool Plugin Development
• Business level English and Japanese

• Project management
• Project launch, creation of various materials (Roadmap, WBS, governance structure, report template, materials for the discussion/report for the management, etc.), support for the project manager
• Day-to-day management of the status, issues / risks
• Creation of the reports in accordance with the project management life cycle, creation of the presentation materials and meeting minutes
• Business processing : Multitasking capability. Execute multiple tasks in a same time. And execute each task within a defined time frame with absolute accuracy.
• Effectively and appropriately communicate the information to the stakeholders.
• Build a good relationship with the various stakeholders.
• Work together with various stakeholders for achieving the objective and the performance of the project.
• Build a cooperation relationship with the stakeholders across the company -- Work with the business leaders / managers within their company to assure success of the project.

MANDATORY JOB REQUIREMENTS (must have skills and experience)

•    Minimum required experience / skills for executing the applicable business (Check points in implementing the applicant screening.).
•    3-year work experience or equivalent skills
•    Business English skill (Business-level English skill)
•    Skills for Microsoft Excel, Word, Power Point

Nice-to-have experience / skills
•    Experience in financial / insurance industry
•    Business experience in the multinational team
•    System development project management skills / experience
•    Budget / cost management skills / experience
•    BA / Requirement Definition skills / experience
•    Process management skills / experience
•    MS office (Project, Access, Visio) skills / experience
•    Academic Background / Qualifications:

Appeal of This Position:
Mature profession which allows to work together with groups and individuals at various levels within the organization will be required for this position. It is an outstanding opportunity for the candidates to learn a wide-ranging business of them and the opportunity for an exposure to the leaders / management is also open for this position.
 

• Project management and the team management
•  Project launch, creation of various materials (Roadmap, WBS, governance structure, report template, materials for the discussion/report for the management, etc.), support for the project manager
• Day-to-day management of the status, issues / risks
• Creation of the reports in accordance with the project management life cycle, creation of the presentation materials and meeting minutes
• Review / validate the status and quality of various project deliverables, provide the feedbacks and update deliverables.
• Effectively and appropriately communicate the information to the stakeholders.
• Build a good relationship with the various stakeholders.
• Work together with various stakeholders for achieving the objective and the performance of the project.
• Build a cooperation relationship with the stakeholders across the company -- Work with the business leaders / managers within their company to assure success of the project.
• Clarify the root cause of the issues / risks, take actions for resolving the issues to resolve / reduce the issues / risks

MANDATORY JOB REQUIREMENTS (must have skills and experience)

• 5-year project management experience
• Experience in a number of projects
• Business English skill (Business-level English skill)
• Skills for Microsoft Excel, Word, Power Point
• Team management experience (Preferable)

Nice-To-Have Skills / Experience

• Experience in financial / insurance industry
• Business experience in the multinational team
• System development project management skills / experience
• Budget / cost management skills / experience
• BA / Requirement Definition skills / experience
• Process management skills / experience
• MS office (Project, Access, Visio) skills / experience
• English: Mail, presentation Level
• Japanese?Business Level

·         Providing customer support of business and responsible for delighting consumers and providers in Japan.

·         Handling support cases and customer communications over email, chat and when required, over telephone and direct customer visits.

·         Investigation, documentation and follow-up with developer team to help solve issues

·         Sharing opinion with the team and communicate to partners when required.

·         Helping out with developer outreach, events and other activities to grow the business

·         Assistance in localization of the main service (landing page, developer portal, documentation portal) for Japan this includes language, look and feel and UX specific to Japan.

·         Establish good working processes in the team to ensure team members are doing the best they can

(Minimum Qualifications)

·         5+ years of experience in a technical support or development role

·         Strong communication skills and good customer facing manner

·         Native Japanese level both spoken and written, you should have good keigo.

(Preferred Qualifications)

·         Familiarity with public APIs, API gateways, API management

·         Exposure to the Japan developer community

·         Public speaking - not a must but would be opportunities to shine if you are

• Plan and execute multi-generational bancassurance sales platform project
• Create long-term vision and strategy for bancassurance channel digitization
•  Establish and develop dedicated bancassurance system organization
• Manage customer relationship with bancassurance executives, ensuring alignment to critical business priorities.
• People management: training, development, promotions, and coaching 

• PM PMO experience for large teams, they will be directly managing 5 people and indirectly depending on the project 15, 30-50 people.  
• Strong Leader and communicator, motivational
• Bilingual
• This role is for their Bancassurance section, currently one large focus is for their Bank paperless. 

Business Knowledge/Technical Skills: 

• Strong leadership, diplomatic and motivational skills to lead cross-functional teams and coach/advise peers and staff
• Successfully deliver ERP or system of similar complexity within a global project team framework
• Proficient in project management tools, templates and project life cycle
• Excellent communication, facilitation, and analytical skills, inclusive of written, verbal and listening, in both Japanese and English at all levels of the organization.
• Experience with bancassurance channel in life insurance industry 

Leadership Competencies: 

• Thinks Strategically - Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs. 
• Motivates People - Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance
• .Creates Partnerships - Authentically builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.
• Grows Talent - Inclusively and pro-actively develops talent, empowers individuals and manages diverse teams to drive engagement and performance.
• Focuses on Customers - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.
• Drives Results - Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards. 

• Participate in strategist projects to deliver functionality to traders/structurers
• Develop risk measures, analytics or other libraries needed for the strategists/desk
• Analyze and optimize performance of critical desk tools written on the platform
• Develop/maintain cross-asset APIs for consistency and ease-of-use of the platform
• Advise/mentor strategists who are developing on the platform on best practices and design
• Communicating with global team, trading desk strategists and other stakeholders

MANDATORY JOB REQUIREMENTS (must have skills and experience)

• Excellent code development skills
• Exposure to pricing, risk computation and financial models (e.g. interest rate models)
• Strong oral and written communication skills
• Strong team working ability in local and global teams

ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience)

• Previous exposure to trading risk systems
• Strong experience java or preferably Scala
• Strong foundation in computer science

• Proactive & reactive real-time monitoring of processes, connections & trade flows
• Investigation of user queries via log file and process interaction, e.g. session drops, order issues, flow breaks, booking issues.
• Managing incidents by running conference calls, working closely with development teams, notifying the business and or compliance, tracking the failures and following up post event.
• Escalating problems to core development and engineering groups in a timely manner.
• Proactive & reactive ready-for-business checks
• Liaison with the operations department and controllers where appropriate.
• Identify and build tools / scripts to aid in day to day tasks
• Work as a global team by following the sun support, standardizing documentation / tools and knowledge sharing. 

MANDATORY JOB REQUIREMENTS (must have skills and experience) 

• Between 2 - 5 years of experience
• A highly motivated, self-starter who is happy working for demanding clients with excellent communication and interpersonal skills with a professional ownership of issues
• Strong technical, analytical and problem-solving skills with the ability to clearly present technology to a non-technical audience
• Understanding of Equity Cash products
• Good understanding of Unix
• Good understanding of relational databases and SQL syntax. (Sybase database experience an advantage)
• Scripting skills eg perl, cgi, ksh, python 

 
Skills Desired

• Computer Science Degree (or equivalent)
• Knowledge of the FIX protocol
• Familiarity with ITIL service management frameworks
• Familiarity with IT infrastructure, networks, storage, unix system administration etc.
• Prior application support experience / trade floor exposure
• Advanced knowledge of Microsoft Excel 

Project Wise: 

• Be proactively engaged in a whole process of development project (requirements analysis, design, implementation, testing/verification, deployment, operation/maintenance, monitoring and troubleshooting) while having a sense of responsibility, respecting other team members, and of course enjoying the work and new challenges.
• Analyse the requirements and specs given from PJM and Biz team to make a development estimation, plan and strategy.
• Drive the development projects in cooperate with related teams and people.
• Create the mid-term/long-term system road map and make the development plan with PJM/PDM. 

Product Wise: 

• Keep the technical documents updated.  
• Determine alert criteria and system KPI, then continue to monitor them.
• Take the initiative in trouble shooting in 24/7 and make a trouble report presenting the cause of issue, expected impact and preventive measures. 

Team Wise: 

• Standardize and improve development methods and operation methods.
• Determine the standard efficient and high-quality development methods and system architecture.
• Determine the standard efficient and high-quality operation methods.
• Continue to improve standard development methods, system architecture and operation methods and practice them in the team.
• Manage system operation and maintenance tasks and assign members.
• Make a mentoring plan and practice it.
• Sync up with Software Architect and other Tech Leads to lead the team as a part of entire group.
• Consistently demonstrate positive and professional attitude towards change and ambiguity

MANDATORY JOB REQUIREMENTS (must have skills and experience) 

• High level in PHP: More than 5 years’ experience in popular PHP frameworks (e.g. Laravel, Symfony).
• Intermediate or high level in JavaScript, CSS and HTML5.
• More than 5 years’ experience in general web technologies (e.g. Basic Linux Administration, Bash, Git, Apache, Nginx, RDB, KVS).
• More than 3 years’ experience in designing, performance tuning and optimization of RDB.
• Good experience in using modern IDE (e.g. Eclipse, IntelliJ, etc)
• Good experience in writing Spec Documents (e.g. Screen Transition Diagram, Server/Network Diagram, Message Sequence Chart, Data Flow Chart, ERD).
• Good experience in using CI tools and Testing Tools (e.g. Jenkins, Circle CI, PHPUnit, Selenium, Cucumber, JMeter, Gatling, AppScan).
• Good experience in using KVS (e.g. Redis, MongoDB, Cassandra). ? Good understanding in web security vulnerabilities and countermeasures.
• Experience in designing entire web application for public users.
• Experience in evaluating and choosing middleware and framework best fits your product.
• Business Level English (TOEIC 800) 

 
Preferred Qualifications  

• Experience or good understanding in AD or E-Commerce business.  
• Experience in PHP 7. ? Intermediate or high level in Java.
• Experience in MongoDB, Redis, Fluentd/Embulk, Hive/Hadoop.
• Experience in modern JavaScript frontend frameworks and related tools (e.g. Angular, React, Vue, webpack, SASS/SCSS, Bourbon).
• Experience in DevOps tools (e.g. Docker, Vargrant, Chef, Ansible, Puppet, Capistrno).
• Read easy Japanese language or work experience in Japan

• Level 1 and Level 2 batch and user support  
• L2 Night escalation (rota basis)
• Monitor system status, run start of day check and end of day check. Setup system monitoring processes and system alerts. Monitor system processes, databases, storage, logs using monitoring tools.  
• Incident management: detect system issues, communicate with users, investigate and solve system issues. Escalate to L3 support team when needed. Provide root cause analysis of issues, track issues with the team.  
• Work with the L3 support team to handle of system releases. Weekend release/system check is required as part of support rota.  
• Take care of user queries, work with the L3 support team and Business users when needed.  
• Perform regular DR testing, regular reports for capacity management, key risk indicator reports. (Weekly, monthly report for support detail and analyze).
• Follow global standard production support protocols.  
• Documentation 

• Hands-on technical skill and user support experience  
• Experience in Production Support (L1/L2/L3)
• Experience in Unix, SQL / Oracle / Sybase, batch scheduling tools(i.e. Autosys)
• Business English skills (read, write and speak)
• Japanese skills (read, write and speak)
• Can do shift work and occasional weekend system checks required as part of support ROTA  

Preferred:  

• Experience in Production Services investment banking industry 

• Development and operation for Checkout service.
• In development project, you can start from requirement phase as well as design phase depends on your skill and experience.

MANDATORY JOB REQUIREMENTS (must have skills and experience)

• Server side Java developer over 3 years experience
• SQL experience
• Linux
• Good communication with members and building a relationship of trust 
• Personal Attributes:
• Apache and Tomcat experience
• Struts and Spring framework experience
• HTML, CSS, Javascript experience
• Knowledge or interested in payment system, finance
• English Requirement: Conversational Level
• Japanese Requirement: Business Level

• Work on implementing new functionalities and enhancements

• Participate in full SDLC starting from requirements analysis till deployment

• Work closely with users & IT teams and propose/deliver technical solutions to meet their requirements

• Deliver good quality of code, ensuring adherence to the global architecture and development standards

• Provide 2nd & 3rd level production support - get involved with production support teams, ensure issues/queries get resolved/addressed in timely manner

Mandatory

• Business level English and Japanese language skills -  read, write and speak (native-close level preferred)

• Strong core java (1.7 or above) programming & debugging skills with the deep understanding of java API/language features e.g. memory management, multithreading, collections framework

• In-depth knowledge of OODs, Design patterns, SDLC, Apache TomEE, Spring framework, Maven etc.

• 8+ years of experience in software designing and development

• Self-starter with excellent problem solving and interpersonal skills - able to handle tasks independently, coordinate work and manage communication with stakeholders/other teams

Preferred

• Python 2/3 development experience (highly preferred)

• Apache Camel development experience

• Experience in implementing web/rest micro services

• NoSQL database development experience

• Knowledge on MongoDB, Elasticsearch, Basis Rosette (highly preferred)

• Work experience in financial services industry is a big plus

Desirable

• Knowledge on NLP (Nature Language Processing)

• Knowledge on Document Management Systems

• Knowledge on AI, Machine Learning, Deep Learning

• Knowledge on ETL, Data Virtualization, BI Tools

Finance network-related development and administration
Bank interlocking movement development for balance charge / input and output and advancement of the infrastructure concerned
Finance network-related development for various financial services including the money of Mobile-Pay Application, NFC Payment, ATM Iride 
Mobile-Pay service development and support
Exchange service, household account book service, development of various new addition services including the payment service of utilities
Tech support for a member shop cooperating with Mobile paying application
R&D of the new FinTech service

Experience as a Project Manager for at least 3 years
Minimum three years’ experience web application or server development.
Programming skills on TopCoder, AtCoder, GCJ experiences
Experience in internet banking, or payment systems very beneficial Internet banking operation knowledge - Payment processing
Japanese level high - Native or JLPT N2/1
Smart phone experience (iOS or Android) 
Understanding the internal structure and Garbage collection of the JVM and tuning experience  
To be able to provide deep understanding of the mobile environment for the network and have development experience (Client-Server Protocol and API(REST/RPC)) 

• Software development
• System operation
• Incident and Inquiry handle System Improvement for stable running Development process management

• PHP
• Java
• Web server and Application server RDBMS
• Unix or Linux
• HTML,JavaScript and CSS
• Version management system(Git or SVN)
• Software development using agile methodology
• Mission-critical enterprise system development
• Secure web programming
• Experience of middle-ware design, implementation
• Experience of development team management