• Full SDLC with Design, develop, testing, deployment, and maintain software to manage on premise cloud and hosting infrastructures.
• Solve problems related to mission critical infrastructure by building automation to prevent problem recurrence.
• Measure and monitor software usage and define necessary improvements.
• Engage in incident response to restore production service involving software issues.
• Coach infrastructure engineers and junior developers on development principles and technical skills.

• At least 5 years+ professional experience in software development.
• University Graduate with major in the related discipline
• Experience in one or more of the following skillset: C, C++, Java, Python, Go, Perl or Ruby.
• Experience working in Unix/ Linux environments and/ or cloud technologies.
• Experience in CI/CD practice, Git versioning control, MVC Rest API, and Test Driven Development
• Experience with Front-End Web development, such as React/ Angular.js
• Good understanding of private or public cloud design considerations and limitations in the areas of visualization and global infrastructure.

Responsibilities:

• Build, deploy and support the migration from Microsoft Windows 7 to Microsoft Windows 10
• Work with consultants to perform building of Windows 10, Desktop Audit, scheduling of UAT and deployment of hardware to end users
• Perform data backup, provide floor walking support and post-migration assistance
• Handle technology change that surrounds the win 10 initiative like Active Directory changes, virtual desktop implementation
• Manage the processes and interfaces between all IT areas with primary focus on providing Windows 10 migration support and business support
• Troubleshooting and resolution of the Microsoft Windows desktop environment
• Report and escalate problems in a timely manner

Requirement:

• Windows 10 Roll-Out experience
• Experience in using standard desktop image configuration and management
• Proficient in Microsoft Windows desktop operating systems
• Solid experience in initiating technology projects and providing innovative ideas
• Strong working knowledge of desktop administration procedures
• Strong analytical and troubleshooting skills
• Good command of both spoken English and Cantonese

JOB SCOPE (responsibilities, environment, etc)

• Work closely with Financial Manager, handle corporate finance assignments
• Prepare full set of accounts, year-end audits, consolidated financial statements, and periodic reports for the Asia/Pacific entities
• Handle the day-to-day general accounting duties

• Assist with budget preparation and variance analysis

• Assists in month-end closing and prepare accounts analysis for all Balance Sheet Accounts;

• Ensure Accounts Payable and Accounts Receivable are processed efficiently
• Record and prepare bank entries and monthly reconciliations
• Experience with Software Capitalization & Equity Based Compensation
• Managing and routing office operation, communications, letters and documents
• Order office supplies and research new deals and suppliers
• Handle other ad hoc reporting and special projects as assigned

MANDATORY JOB REQUIREMENTS (must have skills and experience)

• Bachelor's Degree in Accounting or Finance or Business Administration
• 3-5 years of accounting/ IFRS experience as a Staff Accountant or Senior Accountant

• Strong analytical skills and problem solving capabilities

• Experience in full closing cycle, billing & A/R, and Reconciliations
• Experience with a SaaS business and FinTech businesses preferred

• Experience with International working environment
• Proficiency in both spoken and written English and Chinese (Cantonese and Putonghua). An excellent command of German is also an advantage

• Operations:
  - Monitors and maintains the performance and availability of the WIN Transit Infrastructure in Region. Acts as the main point of contact in Region for any major operational subjects and incidents.
  - Develops a strong relationship and acquires a strong understanding of the Regional businesses, of their operational requirements and constraints to guaranty the service provided at the expected level
  - Gathers all business requirements, defines, documents and communicates solutions to the appropriate parties and Implements or oversees implementation of those solutions with the central team
   
• Engineering:
  - Understands the Regional business requirements, translates them and elaborates in coordination with the central engineering teams suitable technical solutions in line with the WIN Infrastructure standards.
  - Understands the Regional businesses technology roadmaps and digital transformation plans. Anticipates Business requirements and factors those requirements in the WIN Infrastructure roadmaps and transformation plans.
  - Participates to engineering workshops and guaranties major projects and roadmaps are aligned with Regional constraints and business Roadmaps
   
• Architecture:
  - Works with the central Architecture and engineering teams to define WIN Infrastructure Mid-term and Long-term roadmaps and Architectures
  - Participates in coordination with the Central architecture team to various initiatives such as Proof of Concepts, evaluations and tests. Assures those initiatives are coherent with the Regional constraints.
   
• Procurement:
  - Has a strong knowledge of the standard catalogue of products and assures responses to business requirements are built with the appropriate list of Hardware to maintain the quality of the service provided.
  - Has a strong knowledge of the Telecom providers in Region and maintains a strong relationship with the providers to ensure that responses to business requirements are built with the most appropriate Telecom solution, in terms, of technology, price and third party service.
  - Provides the IT Service Delivery manager with all the required details for him to quote businesses for their projects, manage the Regional resources occupation and the dispatch of activities amongst all the production resources.

• Able to demonstrate the ability to undertake the above responsibilities
• Has an expert knowledge of the Cisco hardware platforms, of its capabilities, limitations and performances
• Has an expert knowledge of the LAN/WAN Protocols such as TCP, UDP, MPLS, QoS, BGP, IS-IS and OSPF
• Has experience in troubleshooting complex problems and analysing troubleshooting data (Pcaps, netflow, syslogs, monitoring systems)
• Has an good knowledge of the Telecom providers both domestic and Wholesale in Region, and has experience working with them
• Fluent in English to work with the WIN Regional resources
• Excellent written and verbal communication skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including shift and out of hours working
• Demonstrate a positive, diverse and inclusive attitude that fosters excellent service and Business satisfaction
• Excellent organisational skills - Expert knowledge of ITIL disciplines
• Good team and relationship builder with excellent communication skills at all levels
• Excellent documentation skills

Responsibility:

• Responsible for Network Operation Support, infrastructure design and projects deployment
• Responsible for having an operational up-to-date DR, documented and tested from network & telecoms perspective - Ensure functioning of network and telecoms in APAC, focus on business requirement
• Monitors and maintains the performance and availability of the APAC Network Infrastructure. Acts as the main point of contact in Region for any major operational subjects and incidents.
• Install, configure, and maintain network and related technology infrastructure environments in accordance with the Bank’s standards.
• Perform analysis required to define reporting requirements (e.g., Performance, Capacity, Change management).
• Perform system network engineering, design and validation.
• Provide daily operations support and maintenance for network and related information technology assets.
• Document all aspects of the network infrastructure and keep documentation up to date.
• Proactively monitor network and related system information technology assets, assessing and making recommendations for improvement

Requirement:

• Min 8 years exposure to Cisco platforms (Nexus, 7600, 6800, 6500, 7200,ISR ASR, 3560, 3750, 4948,…), and routing protocols (MPLS-VPN, BGP, OSPF, EIGRP, IS-IS)
• Min 5 years in Network Design and Operation in LAN and WAN environments
• Min 3 years in Network Monitoring tools - Experience in Firewall support (Checkpoint certification is a strong “plus”) - Experience in Load balancer support (F5 certification is a strong “plus”) - Self-starter - Ability to work under pressure - Fluency in English (Cantonese/Mandarin and/or French are a ‘plus’)
• Able to demonstrate the ability to undertake the above responsibilities - Has knowledge of the Cisco, Checkpoint, FortiNet, F5 hardware platforms, of its capabilities, limitations and performances - Has an expert knowledge of the LAN/WAN Protocols such as TCP, UDP, MPLS, QoS, BGP, IS-IS and OSPF
• Has experience in troubleshooting complex problems and analysing troubleshooting data (Pcaps, netflow, syslogs, monitoring systems)

Responsibilities:
 

• Working alongside Front End Engineers, Product Owners and Agile Coaches with the objective of ensuring every deployment and feature is smooth, bug free and shippable.
• Execute test strategies that are robust, reusable and scalable
• Responsible for creating detailed test artefacts such as test plans, test specifications, automated tests, defect tickets and reports
• Work with both your team and other cross functional teams to plan and execute tests using the latest UI and Mobile test automation technologies, processes and tools to deliver frequently, safely and efficiently for millions of HSBC customers
• Influence and champion new ideas and methods

Requirements

• Automation testing is a plus, but not mandatory
• Banking background is not a must
• Good understanding of test automation experience testing mobile and web application software
• Have strong experience conducting system, integration and acceptance testing, delivering quality driven applications in line with test strategies
• Experienced automation and manual test experience across the multitude of Windows and Mac browsers and Mobile Devices
• Good at writing automated and manual tests to enable defect detection and solution validation
• Solid and demonstrable experience in lean software delivery and the principles of BDD and TDD
• Test automation experience using Cucumber, Ruby, Robot, WebDriver, Selenium
• Good understanding of web technologies e.g. HTML, JavaScript, CSS, ReST and JSON
• Strong understanding of lean and agile methods of software delivery

• Develop iOS/Android applications
• Involved in end-to-end mobile application development life cycle and production support
• Work closely with UX designers, Backend Engineer, BA and QA teams to build, test and deploy products

• Degree in Computer Science or relevant field
• 4+ years’ experience in mobile application development on iOS or Android Platforms
• Hands on experience in Xcode with iOS SDK, Objective-C or Swift for iOS development
• Hands on experience in Android Studio with Android API for Android developmentS
• trong knowledge of programming concepts and object-oriented programming
• Excellent work attitude, strong problem solving skills and communication skills
• Able to work on both iOS and Android platforms is definitely an advantage
• Less experience will be consider for the position as Mobile App Developer

• Handle oversea customer inquiries, and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution;
• Build sustainable relationships and trust with customer accounts through open and interactive communication;
• Act as the lead of all processes, and be responsible for shipment on time;
• Generate sales report, quotation, PO/PI/ Invoices and all shipping-related documents;
• Coordinate all merchandising processes with QC team.

• HKDSE or above
• At least 2 years of customer service related work experience
• Good written and spoken English and Chinese and Mandarin
• Good knowledge in MS Office;
• Independent, hardworking and initiative
• Excellent communication and interpersonal skills
• Five working days, MPF, Medical & Bank holidays;
• Candidate from logistics, trading or buying office is a plus

• Manage the procurement orders and process the invoices from telecom carriers in APAC region
• Work directly with vendors to resolve billing issues
• Review, validate and process the invoices using the company system.
• Prepare raw data materials and cost allocations for all relevant expenses
• Establish and maintain comprehensive and accurate circuit inventory and account information to support databases and applicable applications
• Prepare required regular expense reports to the management
• Perform monthly analysis to generate insights into key business initiatives for cost saving and billing errors
• Works with many team within the organization to validate telecom cost

• Bachelor’s degree in business, accounting/finance or equivalent work related experience
• Desire to work in a team environment, be a self-starter, and willing to learn new technologies
• Sensitive to figures with analytical mind and numerical skills to handle large amounts of data
• Conversant in using Excel and PowerPoint and other statistical tools
• Good command of written and spoken English and Chinese
• Responsible, detailed-minded and well-organized
• Good communication skills

• Front office Quant/electronic trading & risk technology development
• Work actively on developing quant/electronic trading & risk system and implementing pricing models, portfolio optimization models and other risk-based models
• Develop algorithms/strategies to accomplish opportunistic trading, market making and other risk trading strategies
• Work actively with quants and traders to develop high performance, low latency, super robust trading systems/models/strategies
• Day to day support of applications and the trading desks

• C++ - expert level, looking for a highly technical developer
• Solid experience with FIX, Linux, SQL
• Solid business knowledge in areas of trading, market micro-structure and quantitative models.
• Solid experience working with market data, messaging, and time series databases like KDB
• Strong networking fundamentals and experience building super low latency applications
• Front-office trading and risk system development & support experience with high intensity and attentiveness to trading environment

• Facilitate and discipline daily agile scrum activities;
• Facilitating and driving the scrum team for technical solutions to implement backlogs;
• Tracking work progress to identify impediments, risks and blockers;
• Facilitate resolving impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment;
• Facilitating discussion, decision making, and conflict resolution

• Excellent verbal and written skill in English is a must
• Technical knowledge in either Android/iOS/ Mobile Development
• Technical knowledge in either React Native/ ReactJS/ AngularJS
• Managing/ coaching experience with the teammate
• Good team player
• Experienced in mobile app or other digital products development preferred
• Strong collaboration and communication skills in global working environment is required
• Solid knowledge in IT technologies and solutions is required
• Experienced using tools like JIRA, Confluence, Kanban, RTC
• Experienced with Continuous Integration, Deployment, Test driven Development and Behavior driven Development preferable

·         Front office Quant/electronic trading & risk technology development

·         Work actively on developing quant/electronic trading & risk system and implementing pricing models, portfolio optimization models and other risk-based models.

·         Develop algorithms/strategies to accomplish opportunistic trading, market making and other risk trading strategies

·         Work actively with quants and traders to develop high performance, low latency, super robust trading systems/models/strategies

·         Day to day support of applications and the trading desks

·         C++ - expert level, looking for a highly technical developer

·         Solid experience with FIX, Linux, SQL

·         Solid business knowledge in areas of trading, market micro-structure and quantitative models.

·         Solid experience working with market data, messaging, and time series databases like KDB

·         Strong networking fundamentals and experience building super low latency applications

·         Front-office trading and risk system development & support experience with high intensity and attentiveness to trading environment

·         Managing projects, performing business analysis and developing application enhancements. The work will involve the full life cycle of the SDLC including gathering user requirements, producing detailed specs, designing, coding, testing, deployment, and configuring the system for all change requests

·         To manage vendors on system enhancements and support whenever necessary

·         Liaising with users from all areas and with other ITD teams including IT Governance, IT Support and IT Infrastructure

·         Be client focused and maintain good working relationships with internal client users, mainly with finance, middle office and risk management department

·         Adhering to Mizuho Securities Asia’s development standards and procedures, including change control

·         Dealing with day-to-day production problems and maintenance when required

·         Minimum 4 years working experience in investment banking environment

·         Working knowledge in Oracle E-Business Suite 12.1 or higher

·         Proficient experience or strong understanding of integration architecture and design skills

·         Strong relational database skills – in particular SQL Server and Oracle

·         Strong OO design skills with working experience of C# /.NET framework, MVC, jQuery, Java, JEE, etc

·         Experience of Linux and Windows platforms

 ??????

• Provide daily BAU support to Trading Floor for all business lines, with focus on Risk Trading
• Diagnose and resolve day-to-day live system incidents across a range of systems including internally developed and vendor platforms
• Work with development team to deliver solutions
• Track and manage user requests and production issues
• Prepare and perform change releases
• Work with project/development team to deliver the next generation trading platforms to our business

• 5+ years’ experience in supporting Propriety Trading/Risk Trading/EQ Derives business
• Experience in Trading Floor Support (sits next to the trading desk)
• Knowledge in both Equities markets and F&O products
• Experience in Execution Management Systems and Risk Management systems
• Excellent SQL Knowledge
• UNIX and Windows server knowledge
• Good team player, energetic, good communication and can own problems/issues for the desk

Options Requirements:

• Understands PnL and the geeks calculations
• Understands Index Arb strategy/pricing/trading mechanism
• Understands Market Making strategy/pricing/trading mechanism
• Experience in supporting Market Data feed
• Experience in Sophis
• Knowledge in Excel VBA

• Supporting applications in Fixed Income products such as bonds, Swaps, CDS and Repo
• Supporting electronic trading and broker tools
• Incident Management, Change Management and Problem Management
• Infrastructure Support, Configuration and Release Management

• Oracle, SQL Server, .Net, MQ, Windows, Excels, VBA and UNIX operating systems
• Able to talk to Front Office Traders, Salespersons, DCM, Middle Office and Risk Management team
• The ability to work without minimal supervision

• Oversee the relocation and implementation of their Data Centre
• Lead a team of technical specialists as well as business-facing stakeholders, and your primary objective will be to ensure the completion of the project in adherence to the Project Life Cycle.
• Developing project schedules, business requirements capture and budgeting/risk analysis, you will need to be hands-on with the implementation and be able to work side-by-side with the engineers.
• Gather requirements and conduct analysis on new data centre specifications and preferred locations
• Research and provide DC providers, conduct the RFP and select the DC hosting vendor selection
• Work with new DC vendor to execute and ensure completion of data centre relocation to new facility

• Relevant PM industry experience with executing DC relocation projects
• Good blend of Technical and Project Management experience, with the proven ability to lead Project Delivery
• Good understanding of local DC vendors’ strengths and weaknesses (location, DC capacity and capability), telecom providers’ capabilities as well as strategic partners (cloud providers).
• Tertiary qualifications in IT as well as recognised Project Management qualifications (i.e PMP, Prince2) will be highly advantageous.

• Plans and executes migration of infrastructure from on-premise servers to the cloud and implements security controls
• Review existing infrastructure architecture and provide solutions for migration of Cloud
• Define end-to-end architecture strategies, standards, and process
• Liaise with end-users to define business requirements, develop proof of concept and perform product engagement on demo cloud
• Design cloud solutions and identify areas of improvement
• Ensure architecture solutions are formulated according to corporate standards and policies, including security and compliance requirements

• Bachelor's Degree in Computer Science, Information Technology, or related disciplines
• Minimum 3 years' experience providing infrastructure support on Cloud platform
• Solid experience with cloud architecture (Azure/AWS)
• Professional certification related to Cloud such as CSA (Professional)
• Experience managing delivery of complex transformation projects related to Cloud Security
• Excellent interpersonal skills, communication, and presentation skills
•  Fluency in written and spoken English and Chinese

• Ideally this candidate should have a strong risk and control mindset and general knowledge of trade operations and, e.g. F&O post trade processes, Corporate Actions, Reconciliation, Client Assets, Transaction Regulatory Reporting, etc.
• Fast learner and be able to connect information dots to form a big picture view.
• Think outside the box and challenge the status quo.
• Good communication skills and ability to engage stakeholders in process understanding and pitching testing ideas.

• Understand the end-to-end processes fast, foster an opinion of the control environment independently,
• Design QA testing points creatively and executes the testing in collaboration with the different stakeholders.

• Define business objective, document requirements, track risks & issues and manage communications on project updates with stakeholders
• Coordinate and perform detailed business analysis; develop functional/business and technical specifications
• Develop project plans, manage risks and escalation and ensure quality control throughout the project life cycle
• Support and participate in operational risk discussion.
• Manage multiple conflicting business / technology priorities

• Experience in leading large and complex technology projects in delivery of business outcome Risk and Control mindset and general knowledge of trade operations
• Ability to communicate effectively and influence vertically and horizontally throughout the organization
• Excellent presentation skills and be able to express new ideas, concerns and opinions to all level of the organization
• Strong business acumen and process knowledge in equity technology/trading lifecycle
• Knowledge of regulatory requirements and risks in the APAC region is a plus.
• Tools: Excel, Visio, PowerPoint, MS projects, confluence, Jira

Primary Responsibilities:

• Responsible for configuration, management, sustainability, day-to-day operations and support of current and next generation global networking infrastructure with careful regard to availability, connectivity, performance, and security.
• Plan changes on network devices/systems, with an end-to-end approach based on engineering defined standards and best practices. This includes creation of configuration and associated approval requests, implementation of the changes, and user acceptance.
• Work independently and as part of a team to urgently analyze and troubleshoot escalated issues from Tier II, train and provide technical training to Tier I & II Technician; Act as Tier III support for firewalls, load balancers, routing, and switching. Efficiently troubleshoot/prioritize issues and create a culture of root cause analysis.
• Liaise with global infrastructure and security teams based in New York and London as well as local vendors to oversee all facets of infrastructure technology in Asia. The successful candidate will leverage the global resources to support the environment and achieve both local and global initiatives
• Work with the Asia incident response team to resolve network related incidents. On wider outages, co-ordinate across global infrastructure teams to ensure focus and communication of the incident until it is concluded to resolution

• 7+ years hands on experience with various Cisco platforms including but not limited to Nexus Series (5k/7k/9k), Catalyst Switches, ISR Routers, and network management tools
• Mastery of enterprise routing and switching including (but not limited to): BGP, MPLS, EIGRP, OSPF, VPC, 802.1Q, ether-channel, STP, RSTP, VTP, QoS, ACLs
• Extremely proficient with network troubleshooting tools (sniffer, syslog, NetFlow, TCPDUMP, Wireshark etc.)
• Significant experience with Palo Alto, Juniper, Checkpoint firewalls along with Riverbed and F5 load balancers
• Understanding of optical networking, WAN acceleration, and different WAN automation technologies
• Expert level Knowledge of wireless technologies standards and protocols. Cisco WLAN and ISE specific experience desired
• A good understanding of remote access technologies including Citrix, IPSec VPN, and Direct Access to provide internal users with anytime anywhere accessibility to business applications
• Experience managing and deployment of large scale multicast architecture for trading applications
• A high-level knowledge or the interest in learning more about the other infrastructure components including cloud, storage, servers, telecoms and desktop
• Manage multiple projects simultaneously and can adapt to changing business needs
• Excellent communication skills and work well with cross functional global and remote teams
• Self-disciplined, self-starter who can provide leadership and mentor others while resolving complex incidents and delivering projects
• Ability to analyze complex problems, propose effective solutions and understand and apply business vision and direction
• Working knowledge of ITL processes, specifically Incident Management, Change Management, Problem Management
• Ability to be called upon 24/7 in case of emergencies
• Proficiency in English (native/fluent level) and Cantonese (highly desirable)

• Infrastructure Security & Risk projects/program management for the region
• Work with Global Team to setup Program / Project planning and scoping for the region
• Assist teams for design and implantation of required controls and risk management framework
• Communicate and report regularly and proactively on projects progression, and potential issues requiring escalations to the management
• Work on the regulation Infrastructure related topics (questionnaire, assessment, propose solution and remediation) in ASIA
• Coordinate the review and execution of operational / managerial supervision controls to ensure adequate risk coverage and compliance with global / local regulations;
• Follow-up the correction of managerial supervision anomalies and action plans
• Risk Control Self-Assessment in Asia
• Follow security incidents and their remediation actions
• Familiar with the change management processes
• Interface with stakeholders at all levels, from technical engineers to senior management
• Work closely with other risk and security departments, including all 3 lines of defence
• Vulnerability management: conduct scan; reporting, remediation follow-up
• Facilitate and coordinate Audit and Inspection missions
• Cyber reporting: Production of various cyber security reporting (KPIs; KRIs). Coordinate contribution to external stakeholders reporting and requests
• Be the security Interface with stakeholders at all levels, from technical engineers to senior management locally, regionally and globally
• Conduct security & risk awareness training to the Infrastructure teams

• Expert knowledge in and IT operational risk management
• Expert knowledge and experience in IT security
• Knowledge and experience in common SIEM tools and security products
• Professional certification recognized by Regulatory bodies like HKMA, e.g. CISM, CISA or CISSP, is mandatory
• Knowledge and experience in IT infrastructure (speak the language, expertise not required)
• Knowledge and experience in a banking environment will be beneficial but not essential
• Familiar with Asia regulations around Cyber Security and Risks related topics will be preferred (such as CRAF for HKMA, TRM for MAS)
• Good skills in Microsoft office, especially Excel
• Good knowledge of SharePoint architecture and design ? Must be able to work collaboratively within a complex organization, across multiple cultures, geographies and disciplines

JOB SCOPE (responsibilities, environment, etc)

• Communicate with end users to assist with diagnosing and repairing audio and video issues remotely
• Shadow team on event operations and coordination with staff
• Assist with brainstorming and executing creative customization ideas for clients
• Assist with client relationship management
• Conduct competitive research and make proposals on product and services
• Daily operational health checks on AV and integrated conference rooms
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers and displays
• Perform preventative maintenance on AV equipment and conference room functionality to ensure conference rooms are functional and ready for use
• Responsible for identifying defective or failed equipment, working with vendors and AV integrators to repair and/or replace equipment
• Collects and analyses client/stakeholder/partner feedback and identifies needs within Specific area of work
• Conduct competitive research and make proposals on product and services

• 5+ years professional experience in the AV/Multimedia industry working for a global organization, preferably in financial services
• Good understanding of Cisco TelePresence and other audio visual related equipment
• Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel and Outlook
• Ability and willingness to learn new technologies
• Willingness to work in a fast-paced global environment

• Take day-to-day escalation from the line mangers for issues;
• Engage with the project teams and third-line teams as needed to deliver new services and enhancement to the firm;
• Work on the annual IS budgets;
• Ensure that daily, weekly, and monthly tasks are conducted as required;
• Run the problem managements processes and the change management process
• Produce weekly KPIs for presentation to the CIO to assess the service delivery efforts and identify areas for improvement
• Help resolve issue as they arise by taking an incident and problem management approach
• Enhance service across the teams including IT training services, team knowledge including standard responses to issues raised by users, ticketing system etc

• Degree holder in Computer Science or other related discipline;
• At least 10 years of relevant experience
• Strong communication skills
• High-level knowledge of IT back-end systems
• Good knowledge for Microsoft back office systems and desktops
• Ability to guide troubleshoot effort across teams and with suppliers to ensure rapid problem resolution
• Strong English speaking and writing skills

• Stable working environment
• MNC Culture
• Permanent position
• Attractive benefit and remuneration package
• 24 days of Annual Leave
• Promote work-life-balance

 Job Responsibilities:

• Participate in risk assessment of both local reports produced in Asia Pacific and contribution from Asia Pacific of main group regulatory reporting metrics 

• Liaise with relevant parties at the bank regarding control testing roadmap that mitigate regulatory risk to tolerable level and explain to relevant parties on the rationale and tasks to be performed

• Work out the sampling methodology and document the basis of selection for spot check

• Conduct Spot-check on risky regulatory reporting controls and processes to give an opinion on the quality of control design and performance 

• Liaise with other relevant parties on various regulatory related projects including but not limited to remediation roadmap, target operation models, etc. 

• Bachelor’s degree in Business, Accounting, Finance discipline 
• Minimum 5 years of work experience in Big4 preferably in Financial Service (Banking or securities team) clients
• Knowledge in regulatory reporting or experience in internal Audit, Risk or Finance of the financial institution are preferred
• Knowledge of banking and securities regulations in HK (other Asia Pacific regions are an advantage) 
• CPA, FRM candidates are preferred 
• Fluent in both English and Chinese

• Developing the electronic trading space to provide a market data solution
• Develop a low-latency, high throughput Java platform

• Excellent communication skills
• Degree level education in a technical, numerical or science based subject
• Strong knowledge of Java, including recent updates to the language
• Have an understanding of and experience with multithreaded systems, and low latency IO
• Have a good knowledge of network programming and optimization
• Understanding of and experience with design patterns (Observer, Factory, Singleton etc.)
• Team Player - Must be able to work with and take technical direction from the team lead.
• Can demonstrate ability to work in a multi-faceted role (development with some testing, support and analysis.)
• Prior market data experience, especially in feed handler development

Nice to have

• Understanding of strategy based trading
• Experience working with agile methodologies.
• Demonstrable experience of front office system design and architecture (algo trading plant and topology)
• Business Knowledge – Understanding of equities and/or derivatives markets.
• Knowledge of FIX (heartbeating, login, sequence numbers, message types etc.)

• Developing the electronic trading space to provide a market data solution
• Develop a low-latency, high throughput C++ platform

• Excellent communication skills
• Degree level education in a technical, numerical or science based subject
• Strong knowledge of C++, including recent updates to the language
• Have an understanding of and experience with multithreaded systems, and low latency IO
• Have a good knowledge of network programming and optimization
• Understanding of and experience with design patterns (Observer, Factory, Singleton etc.)
• Team Player - Must be able to work with and take technical direction from the team lead.
• Can demonstrate ability to work in a multi-faceted role (development with some testing, support and analysis.)
• Prior market data experience, especially in feed handler development

Nice to have

• Understanding of strategy based trading
• Experience working with agile methodologies.
• Demonstrable experience of front office system design and architecture (algo trading plant and topology)
• Business Knowledge – Understanding of equities and/or derivatives markets.
• Knowledge of FIX (heartbeating, login, sequence numbers, message types etc.)

• Act as the first point of contact and provide end user support on: Desktop hardware, Microsoft Windows, Office, Outlook and networking
• Log and follow up calls till closure in the ticketing system
• Escalate issues where appropriate for resolution
• Provide 1st and 2nd support including basic troubleshooting to end users

• Degree holder in any disciplines
• Prior experience in IT service desk / technical support role will be preferable but not a must
• Experience in customer service field is an advantage
• Good initiative, able to work well under pressure with good customer service skills
• Good communication in Chinese and English. Mandarin is advantageous
• Strong knowledge of Microsoft Office and Windows desktop environments

·         Support decomposition of customer requests into detailed stories by interacting with PO

·         Develop code using Software Craftsmanship best practices such as behaviour/test driven development, continuous integration/delivery/development, legacy refactoring

·         Develop code leveraging a diverse technology eco-system and deliver working software across the multiple layers of the technology stack

·         Responsible for delivering working code that meets acceptance criteria as well as meet the definite of done

·         Participate to testing, development and production activities of the team to ensure production stability

·         Domains: Intermediation API, Business API, Data Modeling, User Experiencer, Server & hosting

·         Language: SQL/C#/Java Script/Python are must to have; .NET, API Maker, HTML5/Angular/React, CSS 3 are advantage

·         Experience in REST/SOAP web services

·         Experience of working closely with business analyst in an agile or devops framework

·         Strong analytical mindset, attention to details, critical thinking, solution oriented

·         Strong command of English and formalization capacity

·         Other Fast learner, team plater, independent, ability to handle multiple tasks and functional topic simultaneously

·         At least 2 years of relevant experience as a developer in the banking or technology industry  

·         Strong team playing, communication and leadership skills

• Provide analysis to create requirement specifications for in-house enterprise application systems and recommend solutions for future business processes
• Gather and study various information on business / operational models
• Compile research/ business intelligence reports with business insights
• Perform data consolidation
• Initiate, plan and develop tools to automate existing workflow (VBA)
• Participated in the systems/procedures review and optimized process to reach automation, paperless and parametric
• Collect and understand user requirements, engage in system roll-out projects
• Set up and conduct meetings and workshops with business and functions representatives

• Bachelor’s degree or above in any disciplines
• Around 2-3 years of experience as a BA
• Good understanding and experience on MS Excel and VBA programming
• Excellent verbal and written communication skills as well as strong analytical, presentation and reporting skills
• Good communication skills in English
• A co-operative team player who is able to communicate with people at all levels

• 
  BU Relationship Management
  •    Maintain ongoing relationship with senior managers within the business unit.
  •    Requires in-depth understanding of the market data requirements of the business as well as broad knowledge of the optimum sources available to facilitate planning for future actions.
  •    Provide data analysis, advice, guidance, education on market data products and spend drivers to influence business unit strategy for market data services.
  Demand Management
  •    Maintain understanding of end user requirements via end user contact, product trials, market data reviews, execution of product replacement strategies
  •    Match best product to user needs
  •    Develop and execute cost management programs such as removal of under utilized services and implementation of job function profiling
  Vendor Knowledge and Management
  •    Maintain in depth knowledge of vendor strategy, vendor account plans and product roadmaps
  •    Manage strategic direction for product demonstrations, pilots, competitive displacement opportunities
  •    Liaison point between the business unit and the global sourcing team for global contract renewals to identify potential action based on new costs, features, or requirements.
  Financial Management
  •    Partner with Finance to ensure BU understanding of cost allocations and finance methodologies
  •    Provide explanations of cost drivers and make recommendations to effect change to the BU cost profile and drive toward initiative deadlines
  Management Reporting
  •    Create and maintain reporting on business unit market data inventories and product utilization both at a summary and detailed level
  •    Produce management summaries for initiatives and projects
  Data Compliance Management
  •    Maintain relationship with AeJ exchanges to keep updates on policies or products that would affect our operations
  •    Partner with IT to ensure data usage is always in compliance with the requirements from exchanges/ vendors.
  Strategic Projects
  •    Utilize business unit and vendor knowledge to create and advocate for strategic cost management and best-fit product choice initiatives such as vendor displacement, product upgrades, and business unit market data audits

• Ability to communicate at all business levels
• Ability to work under pressure with a high degree of accuracy and excellent attention to details
• Team player who is self-sufficient, flexible to demanding change in priorities and can expedite work to business unit timelines in a collaborative manner.
• Ability to develop and advocate for recommendations/solution implementation; critical thinking and translation of business needs to actionable items; ability to analyse undefined requirements and clarify to specific tasks and deliverables
• Fluent written and spoken English
• Good Product knowledge (data content and functionality) for the broad range of providers serving the institutional, wealth management and IBD users is desirable.

·         Design and program stored procedures, views and other database objects

·         Develop financial reports for business purposes

·         Produce comprehensive technical documentation

·         Minimum 4 years of relevant experience in database development

·         Data Warehouse and Business Intelligence expertise

·         Experience with data conversion, transformation and query optimizations

·         Familiar with project development life cycle, and ability to problem-solving

·         Fluency in written and spoken English

·         Knowledge of modern account systems, with the ability to create reports

Desirable but not essential

·         Experience of law firms would be advantageous but not essential.

·         Knowledge of Elite 3E

• Project administration. This involves updating project plans, risk and issues lists.
• Project budgeting to track and forecast spend.
• Work within the Firms project management structure
• Perform project scoping and clearly document the requirements
• User requirements gathering
• Document meetings and produce concise notes and minutes which reflect the outcome
• Help document current business process and assist refining these to a more desired state.
• Analyse and document business requirements and translate these to specification and design; creation of functional design documentation.
• Execute assigned tasks within a structured project environment.
• Assist with other service management activities such as vendor management, RFPs, RFIs.

• Knowledge of project management methodologies
• Knowledge of Microsoft Project. Should have used this in the past.
• Good Excel skills to manage budgets and other analysis
• Good verbal and written (English) communication skills.
• Demonstrated ability to write clearly and concisely.
• Comfortable speaking in meetings, preferably with experience leading and facilitating discussions.
• Able to capture and organise business requirements as expressed in interviews, meetings, emails, etc.
• Comfortable asking questions to clarify understanding.
• Experience creating process and flow diagrams.
• Strong English speaking and writing skills.
• The candidate must be very customer orientated.
• Law firm experience would be an advantage but not mandatory.

• Excellent hands-on experience in Cisco LAN/WAN routing/switching implementation and troubleshooting skills
• Excellent level understanding of TCP/IP protocol suite.
• Good experience of various routing and switching protocols -EIGRP,OSPF,BGP and QOS, STP, HSRP, VRRP, TACACS+, RADIUS, SNMP, 10Gbe, Netflow, etc
• Excellent experience with various Cisco router/switch series - 2900, 3900, 4300, 4400, 6500, 6800, 3750, 3850, 4500, Nexus, etc.
• Sound experience in implementing QoS.
• Knowledge and working experience of Bandwidth and performance analysis tools (e.g. Netflow) and SNMP based NMS
• Be able to use wireshark to do a packet level analysis
• Understanding of TACACS and RADIUS authentication, preferably possess knowledge of Cisco ACS
• Must have strong experience on Checkpoint firewall (at least 1 year)
• Preferred to have strong experience on Cisco ASA firewall platforms
• Working knowledge on web proxy
• Hands on experience on Cisco wireless network (at least 1 years)
• Good knowledge of popular application protocols, e.g. DNS, SMTP, DHCP, etc.
• Able to document operational support procedures, network diagrams for operation support purpose
• Preferred but not mandatory - Basic understanding with ITIL process
• Preferred but not mandatory - Basic understanding of various operating systems – windows 2k series, Unix, Linux, etc.

• Excellent hands-on experience in Cisco LAN/WAN routing/switching implementation and troubleshooting skills
• Excellent level understanding of TCP/IP protocol suite.
• Good experience of various routing and switching protocols -EIGRP,OSPF,BGP and QOS, STP, HSRP, VRRP, TACACS+, RADIUS, SNMP, 10Gbe, Netflow, etc
• Excellent experience with various Cisco router/switch series - 2900, 3900, 4300, 4400, 6500, 6800, 3750, 3850, 4500, Nexus, etc.
• Sound experience in implementing QoS.
• Knowledge and working experience of Bandwidth and performance analysis tools (e.g. Netflow) and SNMP based NMS
• Be able to use wireshark to do a packet level analysis
• Understanding of TACACS and RADIUS authentication, preferably possess knowledge of Cisco ACS
• Must have strong experience on Checkpoint firewall (at least 1 year)
• Preferred to have strong experience on Cisco ASA firewall platforms
• Working knowledge on web proxy
• Hands on experience on Cisco wireless network (at least 1 years)
• Good knowledge of popular application protocols, e.g. DNS, SMTP, DHCP, etc.
• Able to document operational support procedures, network diagrams for operation support purpose
• Preferred but not mandatory - Basic understanding with ITIL process
• Preferred but not mandatory - Basic understanding of various operating systems – windows 2k series, Unix, Linux, etc.
   
• Technical Skills and Capabilities
  - Professional level certifications from Leading Product Vendors such as Cisco, Checkpoint, Juniper, etc (CCNP level or equivalent technical skill level)
  - Must be hands-on in sizable network implementation and support
  - Knowledge in complex network environment with converged IPT, Data and Video
• Behavioral Skills and Capabilities
  - Positive mindset
  - Strong analytical skill
  - Able to explain complex matter in simple words
  - Good customer service skills
  - Good team player
  - Good spoken and written English

• Provide level 2 to level 3 support to end users
• Troublshoot issues related to desktop, domain, server and network
• Incident diagnosis and resolution
• Perform system and hardware updates, upgrades, and monthly check up
• Provide regional infrastructure support when necessary
• Participate in various relocation and migration projects
• Document all reported incidents and service requests via ticketing system

• Higher diploma or above in Computer Sciences, Information Technology or related disciplines
• 4+ years experience in IT technical support
• Good knowledge on Windows desktop operating systems and servers
• Good knowledge on computer hardware and networking
• Strong analytical and troubleshooting skills
• Good command of verbal English and Cantonese

• A team player of the Database Administrator Team
• Responsible for technical support to the database activities in all aspect
• Active player of the Solaris Virtualization Project
• Provide a full range of Oracle support on Linux and UNIX.
• Support Oracle technologies on multi-tier 24 x7 environment.
• Monitor whole system deployment cycle from test through successful implementation.
• Maintain databases availability by health checking, performance tuning and bottleneck identification.
• Perform database backup / restore, application cloning and migration control.
• Determine patches / fixes impacts to the database and / or Oracle applications.
• Scripts and/or automates common repeatable tasks across the spectrum of supported systems
• Work with business to provide support and implement technologies beneficial to the business.
• Engage in day-to-day operation support activities when required.

• Degree in Computer Science or related disciplines
• 3-5 years experience in supporting Oracle DBMS on multi-tier environment
• Experience in Oracle Apex, Forms and Reports knowledge
• Good knowledge in Oracle Fusion Middleware architecture and configuration
• Excellent knowledge and experience in Oracle RAC and Internet technologies and Oracle applications
• Mature, good team player with good communication and interpersonal skills
• Experience on Linux System Administration is a plus

• Designing and implementing network solutions
• Procuring network equipment and managing subcontractors involved with network installation
• Configuring firewalls, routing and switching to maximize network efficiency and security
• Maximizing network performance through ongoing monitoring and troubleshooting
• Setup & test network design & technology
• Installing, configuring and supporting network equipment including routers, switches, WAN accelerators, VPN, Firewalls, Load Balancers & Security devices (e.g. IPS)
• Design, test and implement the new network design & technology
• Hands on experience in LAN/WAN infrastructure design and troubleshoot
• Experience and sound knowledge of network implementation project
• Knowledge in Virtual Private Network, load balancing is an advantage
• Knowledge of cloud infrastructure

• Degree holder in Information Technology, Computer Science, Electronic Engineering, Computer Engineering, or similar discipline
• Minimum 3 years solid experience in large scale of network administration, implementation and troubleshooting
• Hands on experience in LAN/WAN infrastructure design and network implement project
• Holder of CCNP / CCNA will be advantaged
• Good command of written and spoken English and Chinese, Putonghua is an advantage

• Provide 3rd level support for back-office systems such as Windows Servers, Active Directory, VMware, SQL and Exchange. prepare feature files and write automated test cases
• Implementing new systems as required by BAU and project work
• Assisting with back-office related projects
• Helping design new systems
• Keep the management informed of any issues or potential system deficiencies

• University Graduate with major in Computer Science, Information Systems, or equivalent qualifications
• At least 4 years’ experience in back-office teams, and experience in 3rd level support of Windows Severs
• Knowledge and experience in Blackberry server, patch management, and firewalls is an advantage but not essential
• Demonstrate a good approach to rapid troubleshooting
• Able to document solutions and system design
• Fluency in written and spoken English

• Handle development and maintenance phases of projects with Oracle, MS-SQL databases, middleware in a distributed computing environment
• Participate in projects, contributing in database/application support, installation, integration as well as subsequent administration
• Enhance the functionality of Business Intelligence (BI) platforms, Oracle Essbase and Hyperion Planning
• Application development and maintenance.
• Provide business-as-usual support for application systems in areas of monitoring, tuning, backups and patching.
• System and technical documentation
• Participate in ad-hoc task as and when assigned by his/her Supervisor
• Handle development and maintenance phases of projects with Oracle, MS-SQL databases, middleware in a distributed computing environment
• Participate in projects, contributing in database/application support, installation, integration as well as subsequent administration
• Enhance the functionality of Business Intelligence (BI) platforms, Oracle Essbase and Hyperion Planning
• Application development and maintenance.
• Provide business-as-usual support for application systems in areas of monitoring, tuning, backups and patching.
• System and technical documentation
• Participate in ad-hoc task as and when assigned by his/her Supervisor

• 3+ year database experience in an enterprise production environment
• Working knowledge in Windows/Linux is a must
• Working knowledge of Oracle 10g/11g/12c, Oracle Essbase, Hyperion Planning and MS SQL is desirable
• Hands-on programming skills in web technology: Java, JavaScript, HTML5, PHP, JSP, CSS, Node.js, jQuery would be an advantage
• Working knowledge of programming in SQL, PLSQL is desirable
• Good knowledge of Business Intelligence (BI) and ETL is desirable
• Good knowledge on computer hardware, systems and software applications
• Customer-oriented with good troubleshooting, communication and interpersonal skills
• Proactive, self-motivated and hard-working
• Good spoken and written communication skills in both English and Chinese

Personal assistant to General Manager of International Business (30%)

(Translation support, admin work including expenses, arrange meetings, travel bookings, assist in personal matters such as bills, taxation filing, insurance etc)

?Assisting the team's business administration (70%) 

- (Invoicing, filing internal approvals, moving it through the process, getting supplier quotes, comparing and recommending, organizing meetings / events / dinners etc)

- Assist with desk research and PowerPoint presentations preparation
 

[Minimum Qualifications]

- Bilingual in English and Japanese

- Strong organisational skills 

- Meticulous and responsible

- Solution oriented

- Good interpersonal skills

[Preferred Qualifications]

- Experience in living / studying overseas in English speaking country preferred 

- Experience in working in large organization preffered

- Experience as an Executive Assistant - 3 years and above 
 

• Cross Regional Support - HK, SG & JP

• Daily monitoring and reporting of equipment hardware status

• Rack, Install and Removal of Physical Hardware

• Installation or upgrade of hardware for servers

• Spare parts inventory management

• Equipment & Site access Management

• Vendor management on Data Center equipment and hardware repair and maintenance

• Basic defect testing and analysis of hardware issues

• Work with senior management for project engagement

• Experience on hardware HP and IBM is preferred

• Basic Window / Unix / Linux server installation

• Understand different hardware & parts replacement procedure

• Basic knowledge structure cabling

• Communication skills both oral and written English is a must

• Conversational Japanese is a must

• Additional certificates are a plus

Perform analysis (from a technical and business perspective) on the trading flow requirements from Clients and the technical setup required to implement it.

·         Work closely with Business stakeholders to understand the Client requirements, review them against our internal application capabilities and configure the production applications accordingly.

·         Coordinate the onboarding process with Clients, OMS vendors, Network providers, APAC exchanges and other technology teams within the company to ensure that the requirements are implemented correctly across all the systems in the trading stack.

·         Certification of FIX messages in test environments with Clients and Vendors.

Bachelor degree holder with 5 to 8 years working experience

·         Fluency in Japanese to communicate with internal and external stakeholders (vendors)

·         Good understanding of FIX protocol

·         Client driven

·         Able to multi-task and perform under high pressure environment

·         Strong analytical, interpersonal and communication skills

Desired Skills

·         Finance domain knowledge desirable

·         Familiar with any of these programming languages: Java, C#, Python, C++

·         Experience on electronic trading platforms a big plus

 Role / Principal Accountabilities

The candidate’s primary focus will be in providing operational support for global web infrastructure platform; duties include:

–      Administration of Web Server infrastructure - Apache, IIS Web Server

–      Administrative support for the firm’s global SharePoint farms

–      Administration of JEE Application Servers – Tomee, Tomcat, WebLogic, Jboss

–      Support for FTP, FTP-PGP file transfer infrastructure

–      Administrative support for the firm’s global External and Internal Portal Sites

 Requirements (indicate any mandatory and/or preferred credentials):

Skills & Experience Required:

–      Self-motivation, enthusiasm and proven rapid learning capability

–      Must have flexible approach to work and working hours

–      Ability to work with minimal supervision and on multiple tasks simultaneously

–      Excellent time management and prioritisation of work tasks

–      Ability to talk at the correct technical level depending on the audience

–      Commitment to completion of work tasks

–      Utilisation of own initiative to resolve issues

Essential:

–      Strong knowledge and working experience with Windows

–      Strong knowledge of IIS/.NET servers

–      Familiarity with SharePoint 2007-2016/Avepoint

–      Knowledge of common web proxies/caches

–      Knowledge of LDAP servers and clients

–      Scripting skills (e.g. Perl, Unix shell, VB, PowerShell)

–      Basic HTML/JSP/ASP/CGI/PHP/JavaScript

–      TCP/IP networks and common internet protocols - such as HTTP and FTP

–      Knowledge of software and hardware load balancers

Desirable:

–      Linux fundamentals

–      Strong knowledge of common Linux web/JEE servers (esp. JBoss EAP, TomEE)

–      Java and JEE development environments

–      Working experience in building internet facing infrastructure

–      Knowledge of Public Cloud (esp.AWS)

–      Use of service management tools e.g. Remedy/ServiceNow etc.

–      Understanding of the configuration and customisation of web browsers

–      Familiarity with SharePoint 365

–      Any background working with large multi-tenant web farms

–      Knowledge in PKI

–      Working experience in managing development environment and tools

–      Working experience in international/enterprise working environment

–      Knowledge of Capital markets area and banking systems

Support tasks
• Deploy and administer IT systems, including end-user desktops, laptops, mobile devices, and
voice and video hardware
• Perform technical request and incident resolution or, when needed, escalation to the appropriate
group
• Interact with Support Coordinators and Service Fulfillment Analysts to track and prioritize
technical requests, incidents and tasks in the ticket queue
• Coordinate with appropriate groups the execution of software installation and deployment to
computing systems
• Perform emergency or periodically planned information systems administration tasks,
maintenance/upgrades and configuration changes
• Coordinate with the Asset Management Analyst to execute asset changes and confirm such
changes in appropriate repositories
• Provide IT consultation to the end user
• Distribute new user IT starter package and provide initial user IT orientation, etc

Change and Incident Manager tasks 

· Coordinate, diagnose, resolve, and participate in troubleshooting efforts between departments
and vendors
APAC Job Description Template at 2nd September 2013 Revision 9
· Manage and monitor Planned Maintenance
· Support changes / upgrades / patches and security update requirements
Project support
· Document preparation, etc

REQUIRED TECHNICAL AND BEHAVIORAL COMPETENCIES
· Customer focused with strong customer service skills and the ability to apply sensitivity and
discretion when required
· Bi-lingual Japanese and English (at least native in one and business level in the other)
· Extensive IT technical support skills with superior knowledge of Windows desktop operating
systems and software
· Self-driven with a high level of energy, enthusiasm, and passion
· Excellent troubleshooting and problem-solving skills; scripting experience highly desirable
· Capable of managing multiple tasks at once and meeting commitments; a positive attitude even in
stressful situations
· Process oriented
· Experience in a multi-cultural, multi-national corporate environment (SG, HK, JP, FR, UK, IN, etc.)
with strong sensitivity for cultural differences
· High level of energy, enthusiasm, and passion

REQUIRED EXPERIENCES AND QUALIFICATIONS
· A bachelor degree in Computer Science, Engineering or similar discipline desirable
· At least three years hands-on experience, primarily in financial sell side enterprise IT
infrastructure support and service delivery
· Professional technical certifications highly desirable
· ITIL certifications desirable
· Previous experience working in a fast-paced global IT team highly desirable

Summary of Responsibilities

- Provide stable production services while manage and control AMS vendor so that meet the expectation from Business.

- Manage and Control Execution of Service Requests.

- Manage and Control Correspondence to Incidents, and Reporting.

- Manage and Control Development of Small Enhancement.

- Other Activities for Stabilizing IT Services in Production Environments.

 - Manage transitions, acceptance confirmation, maintenance and operation of new applications.

?SA has responsible for:

- Manage and Control Execution of Service Requests by AMS vendor.

- Manage and Control Correspondence to Incidents by AMS vendor, and Report to relevant IT and Business.

- Manage and Control Development of Small Enhancement by AMS vendor.

- Accept new application from AD team to ensure production supports.

- Project Support from the point of SME view on a request basis.

- Conduct Quality Gate Review for all AD Projects to ensure transition stability from project to BAU.

- Any other activities to improve our work more efficiently/effectively.

Knowledge/Skills/Competencies (Required):

- Knowledge and experience of life insurance illustration.

- Do not bother with mathematics.

- Communication skill to read/write/listen/speak in Japanese.

- 2years+ : Experience developing and maintenance Web system using Java / JSP / JavaScript / HTML etc.

- To have 1) or 2) of the following strengths and experiences over 2years.

1) Experience developing and maintenance Web Application using Web Sphere Application Server .

2) Experience developing and maintenance Web Application using Azure.

- Experience developing/ maintenance DB using Oracle.

- Development and maintenance experience of form system (iWFM etc.)

- Experience developing and maintenance data linkage using specific middleware product. ?ETL/ESB/MQ?

Knowledge/Skills/Competencies (Nice to have):

- Mathematical actuarial(Actuary) or mathematical knowledge.

- Communication skill to read/write/listen/speak in English.

- 2years+ : Experience team management (over 5 members) for maintenance & operation.

- 1year+ : System development and maintenance experience with multi-platform.

- Experience developing and maintenance external system using Credit card or WEB account transfer.

- Experience developing DB using MongoDB.

- Experience of rule engine (Corticon)

- Information Processing Technicians certification

- Good understanding of ITIL framework (ITIL Foundation)

- Knowledge of WEB vulnerability.

- Oracle Certification (Silver+)

- CBAP Certification

Production Management Analyst is responsible for:

- Ensure the transition of New Technology and Application from Application Development  team (AD/DevOps/IM).

- Ensure the operational readiness for New Technology and Application so that provide stable production services.

- Manage and Control Execution of Service Requests, Incidents and Small Enhancement associated with New Application.

- Conduct the internal transition for New Technology and Application to BAU team after stabilized New Application.

Principal Responsibilities

Production Management Analyst (New Tech & App) has responsible for:

- SME for New Technology and Application in AMS.

- Ensure the acceptance of New Technology and Application from AD Projects as a single point of contact in AMS.

- Manage and Control the execution of Service Requests, Incidents and Small Enhancement associated with New Application.

- Conduct the internal transition for New Technology and Application to BAU team.

- Project Support from the point of SME view on a request basis.

- Conduct Quality Gate Review for all AD Projects to ensure transition stability from project to BAU.

- Any other activities to enhance our capabilities for New Technology and Application.
 

Knowledge/Skills/Competencies (Required):

Having the experience 1) and 2), in addition, having the experiences of more than one of the following 3) to 9) as one’s own strength.

1) Experience for Programming (Java, C/C++, .NET etc.)

2) Experience for Database (Oracle, SQL Server etc.)

3) Experience for Integration Tools (ETL, ESB etc.).

4) Experience for Mobile Development (Android, iOS).

5) Experience for SFDC / Cloud (Azure, AWS, Google etc.)

6) Experience for BigData (Hadoop) / Robotics (Blue Prism).

7) Experience for DevOps (Microservices, Docker) / CI/CD Tools (Jenkins).

8) Experience for SSO (CA Site Minder)

9) Experience for any other emerging technologies

In addition, to be willing to use English communication with stakeholders and global team.

Knowledge/Skills/Competencies (Nice to have):

- Experience vendor management for maintenance & operation.

- Good understanding of ITIL framework.

- Japanese Language : Advanced/Fluent

- English Language : Intermediate or above

• Design & optimize the ITSM processes to ensure consistency across all IT (Application Development and Infrastructure organizations)
• Align to our company's global process and tools (Service Now) where possible. Design and operations need to be continuously improved by cooperating/discussing with global service owner.
• Tailoring communications to various key stakeholders during high impact incidents is a critical responsibility
• Ensure root cause analysis and remediation plans are tracked and implemented in a timely manner
• Although not a primary responsibility, be familiar with the CAB (Change Advisory Board) process enough to act as a deputy and backup for the CM service owner.
• Define KPIs for IT services and drive improvements based on KPI data
• Implement, train and maintain ITSM tools (Service Now)
• Staff and vendor management relate to delivering IT services
• Ensure compliance with control policies and all risks identified through self-assessments or outside groups are addressed in a timely manner
   

• Leadership skills to manage an unit of 3+ staff (FTE + vendors staff)
• Strong teamwork skills to work across regions (Asia, US, EMEA) and with other parts of the Japan IT organization (App Dev, services within Infra org)
• Take a “Command & Control” role to ensure incidents are well managed, communicated and ultimately resolved in a timely manner
• Strong communication skills to manage senior stakeholders (particularly during major incidents)
• Broad IT understanding (in-depth technical skills is not)
• Have a strong understanding of the ITIL model
• Be data driven to drive process improvement
• Experience working in insurance or bank is recommended but not required
• 5+ years’ work experience and 3+ years’ experience in a similar ITSM (ITIL related role) or Help Desk based role is desired
• Native Japanese + business level English is a minimum requirement. Full bilingual desired.
   

• Network operations and maintenance during business hours and beyond, whenever necessary, to fulfil customer service level requirements.

• Liaison with Company team members and peers, and vendors in the performance of its obligations and services.

• Active participation in identified and future network projects

• Vendor shall provide onsite Technical Specialists to perform the Services. Following expertise and qualifications are deemed necessary for the service:

- In depth knowledge on WAN/LAN infrastructure;

- Knowledge and experience with IT Collaboration (video/voice) tools;

- Knowledge on aspects of Data Center Operations; Vendor shall have the following capabilities to complement the skills of the Technical Specialists to be assigned to the Company.

• Laboratory Setup or Facility for testing and simulations

• Certifications and Specializations conferred by Product Manufacturers such as Cisco, Fortinet, Bluecoat, etc.

• Availability of Subject Matter Experts for products such as Cisco, Fortinet, Bluecoat, etc. as escalation support by the assigned Technical Specialists whenever necessary;

• Availability of back-up Technical Specialists to fill in the schedule of the assigned personnel in cases that they are on Emergency Leave, Vacation Leave, etc.

• 3-4 years of related experience

• Good communication and presentation skills;

• Graduate of BS Electronics and Communications Engineering, Computer Engineering, or equivalent

• 5 years on relevant industry experience in Information and Communications Technologies field.

• Manufacturer’s technology platform certified is a plus

• Identify network dependencies and impact and provide risk mitigation steps for migration
• Align the migration plan to the customer's organizational implementation policies and change management goals
• Review the design configuration template development components for migration plan input with the customer
• Provide a review and validation of the site specific implementation and migration plan
• Provide the migration documentation. This may include but not be limited to;
• Executive summary of migration schedule phases
• Phased schedule of major migration events and activities
• Organizational implementation restrictions and associated risk and benefit determination along with a summary dependency matrix
• Identifies risks, mitigation and benefits
• Verify remote access is available in order to protect provision target dates
• Maintain an accurate inventory file of all equipment in scope
• Create a network implementation plan and design template per customer standard below, but not limited to;
• Site specific physical plan
• Site specific logical design
• Device specific configuration template
• High level method of procedures to migrate the specific site
• Integration of new hardware into existing infrastructure
• Scalability, availability, back-up and restore
• Rollback procedures
• Provide Operation handover documentation

Desired Skills:
• CCIE or CCNP Certified;
• Proficient in English language;
• Desire to learn and adapt to new technology;
• Ability to prioritize along with good time management skills;

• Excellent interpersonal skills;
• Good problem solving skills;
• High level of initiative, proactive approach;
• Ability to work in a team environment;
• Sense of ownership/accountability;

• Setup and maintenance of desktops, laptops, phones, printers, peripherals, and mobile devices. Windows and Apple platforms.
• Escalate and work with third level support/ third party vendor on resolution of problem when necessary
• Maintain Data Center environmental and monitoring equipment.
• Support for a wide range of IT equipment, software and conference room systems. (VIP Meetings) - Video conferencing, and other issues that are related to their business.
• Support remotely if necessary (Bomgar) – including non-local venues as required
• Maintain hardware inventory at assigned locations
• Provision new users with hardware, software and account setup
• Provide both remote and onsite support for multiple locations
• Troubleshoot and resolve a variety of technical problems
• Respond quickly to malware alerts and location outages
• Assist with network connectivity issues
• Provide great communication and customer service to company employees, in person and through phone calls and emails
• Work on assigned tasks and projects, including hardware and software rollouts
• Work with hardware/software vendors when required
• Give training when needed to help facilitate users’ requests and in the implementation of company projects
• Provides VPN support including end-user setup and problem
• Work closely with other support teams (client support team, application support team, server support team)
• Develop and document IT operational processes

• 2-3 years of related experience

• Working knowledge of:

- Microsoft Desktop and Server

- Active Directory, DNS, and GPO’s

- Mac OS - Network and Information Security best practices

- Systems development and documentation standards

- local and wide area networks (LAN/WAN), Internet, VoIP and data communications

- software packages, software utilities, patches, firmware updates and computer BIOS

- proper records maintenance

- root cause analysis and providing viable solutions

- VIP Support.

- Audio Visual and Video Conferencing devices

• Positive attitude/ Coachable / Diligent / Hardworking

• Communicate effectively in English - orally and in writing

Preferable:

• IT related Associate Degree or Equivalent required

• IT related bachelor’s degree preferred

• ITIL knowledge and certification preferred

• Setup and maintenance of desktops, laptops, phones, printers, peripherals, and mobile devices. Windows and Apple platforms.
• Escalate and work with third level support/ third party vendor on resolution of problem when necessary
• Maintain Data Center environmental and monitoring equipment.
• Support for a wide range of IT equipment, software and conference room systems. (VIP Meetings) - Video conferencing, and other issues that are related to their business.
• Support remotely if necessary (Bomgar) – including non-local venues as required
• Maintain hardware inventory at assigned locations
• Provision new users with hardware, software and account setup
• Provide both remote and onsite support for multiple locations
• Troubleshoot and resolve a variety of technical problems
• Respond quickly to malware alerts and location outages
• Assist with network connectivity issues
• Provide great communication and customer service to company employees, in person and through phone calls and emails
• Work on assigned tasks and projects, including hardware and software rollouts
• Work with hardware/software vendors when required
• Give training when needed to help facilitate users’ requests and in the implementation of company projects
• Provides VPN support including end-user setup and problem
• Work closely with other support teams (client support team, application support team, server support team)
• Develop and document IT operational processes

• 4-5 years of related experience

• Working knowledge of:

- Microsoft Desktop and Server

- Active Directory, DNS, and GPO’s

- Mac OS - Network and Information Security best practices

- Systems development and documentation standards

- local and wide area networks (LAN/WAN), Internet, VoIP and data communications

- software packages, software utilities, patches, firmware updates and computer BIOS

- proper records maintenance

- root cause analysis and providing viable solutions

- VIP Support.

- Audio Visual and Video Conferencing devices

• Positive attitude/ Coachable / Diligent / Hardworking

• Communicate effectively in English - orally and in writing

Preferable:

• IT related Associate Degree or Equivalent required

• IT related bachelor’s degree preferred

• ITIL knowledge and certification preferred

The successful candidate will join the APAC Prime Services Production Services as a team member in Tokyo reporting to the regional team lead in HK.

• Day to day support and maintenance of the systems
• Interacting with business users and working with our development teams to manage the overall production environment.

• Bachelor’s degree in Programming/Computer Science or equivalent related field
• 5 -10 years of working experience in financial industry
• Engineering focus with experience in building tools and services for application support and analytics
• Risk management including proactive identification and addressing risks.
• Problem analysis and resolution
• Release management
• Incident management
• Capacity management
• Unix / Linux and Windows server knowledge with competency in scripting and scheduling via autosys
• Hands on knowledge of SQL, stored procedures on relational databases (Oracle/Sybase)
• Application development experience using one or more programming languages like core Java, jsp, Python and Perl
• Excellent English communication skills
• Flexibility and enthusiasm to pick up new areas as role requires
• Proactive and Strong sense of ownership to see queries through completion
• Logical and analytical thinking to deliver solutions
• Hard working and ready to challenge status quo 

Preferable:

• Working experience as a part of or with global teams
• TIBCo Middleware and Java experience would be beneficial
• Exposure or familiarity to a DevOps environment
• Confidence in dealing with internal and external parties

Assessing the requirements of the project and recommending suitable IT components 
• Managing scheduling of geographically diverse technology teams supporting the project. 
• Interview and recommendation of additional team members to be assigned to the project 
• Analyzing different options and recommending the most economically feasible 
• Manage project budget and ensure that budget limits are not breached 
• Manage a team of dedicated technology professionals from a range of disciplines including 
• Network, Servers and Storage and Application Development. 
• Formulating procedures and policies for optimum utilization of IT infrastructure resources in the company 
• Supervising IT staff, consultants, vendors and suppliers 
• Meeting with managers of different departments and assessing IT infrastructure needs 
• Meeting with IT analysts and finalizing essential IT infrastructure 
• Planning and supervising installation of IT infrastructure in the company 
• Review of existing schedule and development of updated schedule 
• Co-ordination with applications development teams to complete all application remediation in line with project schedule 
• Reporting on project status for budget, risks and schedule 
• Scheduling and chairing of all project related meetings, creation and distribution of meeting minutes. 
• Creation and maintenance of a comprehensive risks and issues log 
• Ensure projects achieve business needs within the parameters costs, duration and quality 
• Participate in requirement gathering, user acceptance testing, training and roll out/implementation 
• Responsibilities for ensuring adherence of all deliverables to appropriate standards and quality level 
 

Excellent knowledge about all aspects of information technology specifically with 
• complex infrastructure environments 
• Expert hands on knowledge of building a critical path and understanding the right questions to ask 
• Command of Schedule, Scope, Budget, Quality and Benefits at all times in the life cycle of the project 
• Actively manage a critical path which allows for a line of sight into risk/issues before 
• they have project/program impact 
• Knowledge of the several of following technologies helpful: WAN, LAN, Storage Replication, NetBackup, WAN optimization techniques and an ability to understand complex technical systems. 
• Ability to keep up with latest developments in the field and upgrade IT infrastructure 
• This is not a technical hands-on role. However, prior experience or demonstrated 
• knowledge is required in order to develop a detailed working plan to ensure our success 
• Excellent knowledge about all aspects of information technology specifically with 
• complex infrastructure environments 
• Excellent analytical and observation skills 
• Excellent Microsoft Project, Excel, Word, Visio and PowerPoint skills 
• Good written and oral communication skills 
• Excellent planning and organization ability 
• Excellent time management skills 
• Excellent troubleshooting and problem solving abilities 
• Bi-lingual English and Japanese is a plus
 

Manage the overall Service Desk activities, including supervisors
• Act as an escalation point for the Service Desk team
• Report to Managers on issues that could significantly impact business
• Attend Change Advisory Board meetings and liaise with change management
• Represent the Service Desk at meetings
• Liaise with Management and report on status of the Service Desk
• Take overall responsibility for incident management and request fulfilment on the Service Desk
• Perform briefings to Service Desk staff, this includes on changes or deployments that may affect volumes at the Service Desk experience 
• Assist Analysts in providing first line support when workloads are high, or where additional experience is required
• Support and ensure Executive/VIP users have technical request/issues resolved in a timely manner

IT Management experience (ITIL, PMP or any formal project management certifications are beneficial)
• Excellent interpersonal skills
• Japanese and English fluency
• Strong analytical skills, with IT literacy in Excel, PowerPoint and other databases

Providing professional Service related to business management team within global IT. Services shall include, but not be limited to the following:
• Oversee procurement & sourcing process, track against budget and materials for cost allocation (using client specified tools).
• Support building up financials and headcount requirements through budget and regular reforecast process.
• Review monthly financial details and analyse variances with IT leads.
• Support creation of management presentation and MIS reports.
• Proactively propose refinement of detailed departmental work processes and guidelines.
• Support documentation of the said work processes and guidelines.
• Monitor IT governance, compliance and training is compliant within the department and escalate through proper escalation channel(s) in the event non-compliant cases are discovered.
• Perform other administrative tasks as required to conduct tasks listed above.
• Proactively attend and contribute to meetings required to conduct tasks listed above.
• Liaise and communicate with counterparties and team members required to conduct tasks listed above.

• Japanese – Native level

• English ? business level

• Experience on Microsoft Excel (Pivot / vlookup) for data analysis

Preferable:

• Experience in IT organisation, especially under Financial institutions

• Background in administration of any business areas

• Basic Financial knowledge

• Advanced Microsoft Excel skill

 Assist company in preforming Win 7 to Win 10 migration

Minimum 4-5-year experience in supporting Windows platforms and technologies. 
• Windows 10 specialist 
• Must have supported migration from windows 7 to windows 10 or previous Windows OS migrations. 
 

• Creating Social Benefits, Visa and other Government Applications Documents 

• Daily submission of Documents and contacting Accountant & Social Consultant 

• Supporting the calculation and releasing of payroll

• Day to day work would consist of On/Off - boarding of staff

• Expenses Calculations and Receipts filing

• Issuing Client invoices

• Translation between Japanese and English for company documents

• Supply ordering, post mailing, delivery arrangements

• Scanning, Filing, handling of documents

• Basic book keeping 

• Maintaining employee database records

• Meeting staff to discuss questions and queries

• Answering general HR inquiries from staff and venders

·         Native Japanese with at least business level English.

·         Experience as administration assistance or executive assistant preferable

·         Be able to work independently and pro-actively

·         Great problem-solving skills - being able to plan, multi-task, organize and prioritize accordingly to the present environment

·         Efficient IT skills including Microsoft Office and Google application

JOB SCOPE (responsibilities, environment, etc)

• Application problem determination for production issues and business queries – This would be a hands-on active problem and incident management role at level 2 and level 3 expert levels.
• Provide ad-hoc design, analysis and code fix support as part of the day to day support team for urgent business issues and enhancement work requests.
• Flexibility in the working schedule with occasional overnight and weekend support required.
• Must be able to manage production issues hands-on – on C, C++, Java, .Net technologies on Windows, UNIX & Linux platforms and applications.
• Analysis, Coding, Testing and Integration of emergency fixes – this is a hands-on developer support role (level 3 production support that requires the ability to perform complete development support)
• Continually challenge the team and look for ways to improve system stability including monitoring opportunities, bug fixes, and application changes.
• Liaison with Business Users in problem determination, communication, and resolution.
• Manage business queries regarding business as usual topics.
• Application monitoring.
• Supporting Development teams in initiatives and other projects as required
• Active engagement in ad-hoc project work.
• Must be able to handle multiple moving issues/demands at the same time and also focus on delivering on time.
• Providing application portfolio management and break/fix support on various payments application systems across Asia branches.
• Handle users queries from different Asia branches and provide 1st tier application support.
• Undertaking Application Inventory Setup project coordination and planning
• Ensure application stability and maintaining up-to-date bank core technologies.
• Applications optimization across Asia to improve performance and reducing operation cost.
• Providing technical guidance to junior programmers within the team
• Supporting AIT application maintenance and enhancement requests, including project documentation is in place and is completed to a good standard
• Line management responsibilities of associates including performance management, associate development and feedback, talent planning and resource management, along with recruitment and augmentation of contractors as necessary.
• Excellent spoken and written English and Japanese, clear oral communication skills. Must be willing and able to express new ideas, concerns and opinions directly to wider team in team meetings via teleconference. Korean language capability

Additional Responsibilities

• Forecast resources allocation and track utilization
• Provide local vendor management, focusing on support and its contractual agreement
• Ensured that support activities satisfy applicable local regulatory requirements

MANDATORY JOB REQUIREMENTS (must have skills and experience)

• 5+ years technical project management/business analyst experiences
• 5+ years’ experience in Payment and Cash Management business domains
• Technical support experience in Zengin/GYK Payment process/systems including JRC components
• Proven experience in IT, with a supporting degree in Computing Sciences / Information Systems or related discipline
• Experienced in the end to end technical support experience either in-house development or with vendor
• Experienced in working with the technical team in different time zones
• Vendor management experiences
• Proven leadership experience, ability to motivate teams and drive execution, with performance driven with the necessary intensity and optimism to succeed and deliver.
• Excellent command of written and spoken English to be able to communicate with APAC and Global internal stakeholders
• Native level of Japanese (written and spoken) to be able to have local support interactions with the local user base and local language applications

ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience)

• Experienced in PMP methodologies, 6 Sigma, development methodologies such as Waterfall and Agile
• Experienced in working with central bank/clearing house technical team is a definite advantage
• PMP (Project Management Professional) is an advantage

• Cross Regional Support - HK, SG & JP

• Daily monitoring and reporting of equipment hardware status

• Rack, Install and Removal of Physical Hardware

• Installation or upgrade of hardware for servers

• Spare parts inventory management

• Equipment & Site access Management

• Vendor management on Data Center equipment and hardware repair and maintenance

• Basic defect testing and analysis of hardware issues

• Work with senior management for project engagement

• 3+ years Data Center Experience

• Experience on hardware HP and IBM is preferred

• Basic Window / Unix / Linux server installation

• Understand different hardware & parts replacement procedure

• Basic knowledge structure cabling

• Communication skills both oral and written English is a must

• Conversational Japanese is a must

• Additional certificates are a plus

Manage and deliver voice projects/tasks within proposed budget and timelines. This includes managing vendors.

• Provide consultations and operational support to business and IT units.

• Administration tasks for Cisco IP Phone, Call manager, fax gateway along with related network devices in Asia Pacific, ensuring compliance to the company standards and guidelines.

• Administration tasks for BT ITS turret, Speakerbus, Verint voice recording, and Tiger CDR System in Asia Pacific, ensuring compliance to the company standards and guidelines.

• Create technical/service design documentation during implementation

• Partner with local in-country resources and/or vendors to deliver voice services

• Delivery of moderately complex analytical and evaluative information for use by others (reports, engineering designs, user education manuals, etc...).

Native Japanese with fluent spoken and written Japanese skill

• Experience to interface with Business and Compliance is a plus

• Business level English skill in communicating with none Japanese speakers.

• Chairing a meeting is a plus

• Excellent Microsoft Excel, PowerPoint skill

• 3+ years hands-on experience in network industry working on Cisco Call Manager, IP Phones, fax gateways

• 3+ years’ experience in operating BT ITS turret, Speakerbus, voice recording, and CDR system is a plus

• Front office desk and system support
• Start of Day application checks, EOD batch support and follow the sun support for global applications
• DevOps focus including Tool development, process improvement, and automation
• Incident management, analysis, documentation, and resolution
• Problem management and strategic remedial action planning
• Production data control, environment management, system configuration, and operations
• Business and system flow analysis, requirement gathering, documentation, and project support
• Change management, UAT coordination, release implementation, and post-release testing and verification.

• Bachelor’s degree holder or above
• Fluent written and spoken English
• Knowledge of Japanese is a plus, but not mandatory
• 5+ years of working experience in similar environment
• 3+ years of experience of Derivatives IT, 3+ years of trading floor support
• In-house or 3rd-Party derivative risk system, especially in Equity Derivatives
• Knowledge of execution platform will be a plus, but not mandatory
• Experience in supporting and optimising front-to-back batch environment

Technical and Business Skills:

• Good understanding of production services functions like incident management, release management, contingency planning, etc. of ITIL framework (certification would be a plus)
• Windows shell scripting / Unix system tools and scripting
• Good understanding of SQL (IBM UDB, Sybase, MS-SQL, Oracle)
• Working knowledge of Autosys, XML, Messaging framework (Tibco/Solace/MQ)
• Development experience in C# or Python or Java
• Good understanding of distributed computing
• Products – stocks, futures, options, equity swaps, variance swaps, structured products
• Market Data – basic understanding of Bloomberg or Reuters market data
• Basic understanding of Position-keeping, PnL calculation, Greeks and PnL-Attribution

Soft Skills:

• Diligent, able to follow, maintain and enhance existing written procedures
• Flexible and self-starter, able to diagnose and troubleshoot application problems
• Organized, able to evaluate and manage priorities, able to handle ever-changing environment
• Punctual and reliable, open to work early morning, late evening and week-end for support/release coverage.
• Proactive, able to suggest ideas for improvements and to pinpoint potential issues

JOB SCOPE (responsibilities, environment, etc)

• Act as a technical lead and work on implementing new functionalities or enhancements, ensuring full testing coverage and adherence to the global architecture.
• Participate in full software/project life cycle, starting from requirements analysis phase till deployment.
• Work closely with users & IT teams and propose/deliver technical solutions to meet their requirements.
• Ensure overall UTP platform runs smoothly in production. This involves working with production support teams on prod issues (2nd/3rd level support), fast turnaround on system fixes and addressing user’s queries in timely manner.

MANDATORY JOB REQUIREMENTS (must have skills and experience)

Strong core java programming skills, excellent inter-personal and user interaction/handling skills are the key requirements for this position. Fluency in Japanese (read, write and speak) is not mandatory but highly desirable.

• Strong core java (J2SE 1.6 or above) programming & debugging skills with deep understanding of java API/language features e.g. memory management, multithreading, collections framework
• In-depth knowledge of OODs, Design patterns, Agile methodologies, Spring framework, Apache Camel, Maven, Subversion and Testing frameworks e.g. JUnit, Mockito
• Minimum 8-10 years of experience in designing & delivering technical solutions in multithreaded & distributed environments.
• Fluency in English language skills - read, write and speak. Fluency in Japanese is highly preferred and would be a surplus.
• Self-starter with leadership skills - not only able to handle his own tasks/projects but also mentor/help junior team members in delivering their tasks

ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience)

• Pivotal Gemfire knowledge (highly preferred)
• Work experience in the financial services industry 
• Python, C development experience
• Knowledge of fixed income trading concepts, trade analytics, trade lifecycle

• Create detailed, comprehensive and well-structured test plans and test cases for user
• stories
• Design, develop and execute automated tests through existing platform
• Enhance and/or propose new test automation technology to stay ahead in test automation
• practices within the industry
• Coordinate and collaborate with Product Designers, Developers and other internal
• stakeholders to expand, monitor and maintain current test automation system and elevate
• business strategies into the users' online experience

• Bachelor’s degree in Computer Science, Engineering or a related subject
• Significant Experience in the following
• Software Quality Assurance
• Software Development with any Object Oriented discipline
• Software Test automation with Java and Test
• Software Testing with Web, iOS/Android Application and/or API test
• Significant knowledge in the following
• System infrastructure with both physical and virtual machines
• Linux, Windows and MAC OS
• • Software Test automation with Selenium or Appium
• • Test framework design and implementation
• • Software Development methodologies
• • Software Test methodologies
• • Software Test Design in any test management tools
• • Scripting skills with any language like Perl, Python etc.
• • Shell Scripting skills with Bash or Linux
• • Familiarity with XML, HTML, CSS, Angular and other Javascript frameworks

• Receive and resolve technical issues and general questions via phone and email.
• Provide an excellent customer service experience.
• Attend work on a staggered rotating shift of 8hrs between 7am-7pm, in accordance with the needs of the business.
• Create detailed problem, resolution and escalation information in our incident & request tracking software.
• Collaborate with peers and technical experts on problem resolutions.

• Should have Native level Japanese language skills.
• Should be competent in English as to be able to escalate and discuss issues with other IT teams globally.
• Have IT support experience with good troubleshooting & analytical skills.
• Be a team player able to stay cool under pressure.
• Should understand the meaning of both words in the phrase; Customer Service.

• Install, configure and test WAN Circuits, Network devices (including switches, routers etc) and Implement encryption on the WAN circuits.
• Provide network support for corporate traffic.
• Equipment and Link delivery Follow-up.
• Hardware/Link installation and Configuration.
• To work with EPM/EDC and install WAN links on router with required cabling within given timelines.
• Provide support during User move.
• To work with client teams during application moves and support all client entities.
• To prepare all project related documents like Design details, diagrams, and configuration as per client standards.
• Responsible to handover site to Operations team.

• Knowledge of Cisco Routers and Switches, Checkpoint/Juniper firewalls

• F5 Load balancers

• Wireshark

• Bluecoat proxy

• CCNP or CCIE Certifications preferable

• Previous experience desirable

• Provide L1 Messaging Infra and Platform Support.

• Min. 2y exp. with Mobile Device Management platform, preferably MobileIron:

o On-premise install and configuration, software upgrades, monitoring

o Good understanding on infra. roles (controller, e-mail proxy, Ldap, etc)

o Familiar with Apple iOS application management (packaging, signing, distribution)

• Min. 3y exp. with MS Exchange 2010 & 2016, preferably in a large Enterprise Organization:

o Familiar with Exchange server roles, topology, connectors, clustering, High Avail.

o Good knowledge of storage, networks, SMTP, Active Directory concepts o Understanding of Core services in a large environment: DNS, DHCP, DFS, PKI, etc

• Fluent in English, able to coordinate and take initiative, active team member, willing to learn

JOB SCOPE (responsibilities, environment, etc)

•    Join an existing development team which covers fixed income sales.
•    Be responsible for application development and business analysis to design systems, and user support.
•    Work with the team to design, write, test and deploy the applications.
•    Directly talk with business users to analyze user requirement and support them.
•    Understand fixed income sales business.
•    Provide 2nd-3rd level support to the users in case of any production issues our outages. 
•    Work closely with global counterparties for any new tasks or projects by communicating by e-mail or phone to the team in Tokyo/Shanghai/India/London/US.

MANDATORY JOB REQUIREMENTS (must have skills and experience)
•    Application development experience using C# or Java. 
•    Web application development experience. 
•    Development experience in a team with a development process 
•    Able to speak, read, write in business level Japanese. Familiar with technology terms in English. English language ability a plus.
•    More than 3-5 years’ experience in C# or Java 
•    More than 3-5 years’ experience in any RDBMS such as Sybase, Microsoft SQL Server or Oracle. 

  DESIRED (Not Mandatory)

•    Fixed Income business knowledge 
Proactive, good communication skills, able to work independently but work well in a team.
•    Silverlight experience
•    Web Service experience
•    HTML5, AJAX experience 
•    Spring, Struts2, Mybatis (iBATIS) frameworks experience 
•    VBA experience 
•    Java Script experience

• Implement new enhancements and maintain existing liquidity platforms.
• Develop SME skill-set for the Internal Liquidity Platform
• Participate in the full project life cycle including technical analysis, design, data analysis and mapping, development and testing.
• Provide ‘Development” support for applications.  
• Ensure adherence to functional architecture strategy and compliance to firm development standards.
• Liaise with the business and development teams with regards to priorities and progress of various tasks and projects.

• Degree holder in Information Technology or equivalent; technical background is preferred
• University degree in a risk or finance related field is highly preferential
• Minimum10 years’ experience of working within software development. 
• Ability to act quickly and precisely in fast-moving and time sensitive financial / regulatory reporting environment and multitasking.
• Ability to think logically and calmly under pressure.
• Ability to exhibit high level of professionalism in team oriented environment.
• Team player that is able to work with people across different departments, countries and regions. 
• Language proficiency: English (Essential) / Japanese (preferred)

Key functions in the Liquidity & Capital will include:

• Assessment of Capital & Liquidity adequacy of the group's clients, as to ensure regulatory compliance (ICAAP, ILAA, Pillar 2)
• Providing specialist on prudential issues, operational risk, technology risk and complex products
• Ad Hoc Capital & Liquidity assistance on internal projects
• SME knowledge of either current Capital or Liquidity requirements in the banking market (BASEL II/III, ICAAP, ILAA, Pillar 2, IFPRU, non - IFPRU)
• An appreciation of Financial Accounting standards would be advantageous.
• High level projects, managerial exposure and a demonstrated interest in skill development

Technical:

• Strong Quantitative finance experience
• Strong understanding of either Mat-Lab R, C#/.NET, Core Java, Python, Scala, C++, VBA etc.
• Good understanding of Database, ETL Hadoop Framework and Data mining
• Experience on any ETL tools, SYBASE IQ, Oracle, Regulatory/Treasury domain knowledge
• Experience with Data Modelling is a must
• Unix shell scripting/Any other scripting language
• Should have the willingness and appetite to grasp new skills/tools/apps

Desirable:

• Understanding of LCR, NSFR, CRD IV, BASEL III regulations
• Experience in Product control, covering profit and loss reporting / workflow.
• Worked in Quants development group supporting cash equities, derivatives etc. products
• Any Capital Market Product knowledge on financial instruments highly advantageous.
• Experience working with accounting systems in Banking.
• Familiar with trading environments / systems / situations.

•  Directs the efforts of IDS and related resources in the achievement of the strategic and operational objectives:
•  Financial Objectives: GAAP Revenue and Margin $ and %
•  Customer Experience: PDI, NPS, CSAT, PMSAT, FESAT, FCC, D2C, E2E;
•  People Agenda;
•  Sales Enablement – help sales achieved Demand Revenue & Margins Plans;
•  Operational Excellence Initiative;
•  Manages the Quarterly hiring, staffing and maintaining of a diverse and effective workforce: PM/PC/SA/TC and FE.
•  Manage the Quarterly Travel & Expenses budget and governance; ensure all staff expenses reports accurately and timely. 
•  Responsible for career development/planning, performance and pay discussions of team members. Regular 1x1.  Half-yearly performance reviews. Meaningful IDP. 
•  Nominate strong performers for quarterly awards.
•   Meets established targets around internal Service Level Agreements for IDS: 
•   Presales: Assign SME to opportunities and develop solutions as per agreed SLA. 
•   Postsales Delivery: Assigned post sales resources as agreed SLA
•   Work closely with Global Ops and Global Readiness teams executes, Japan, APJ and Global initiatives to improve the standard process, methods, deliverables, response timeframes, and support costs of the group:
•    Automation 
•  Network Optimisation;
•  End To End Optimisation;
•   Escalation Process
•   CLCA
•  Revenue and H/C Outlook
•  Leads the strategic development and design of principles, processes, models, and standards that address business requirements and goals. 
•  Leads the achievement of customer experience levels from a technical perspective. Own customer escalations for Japan Infrastructure Delivery Services projects. Quarterly customers visits – at least 2 visit per months;
•  Acts as an informational source on organizational practices and procedures.     Takes lead in addressing both internal and external issues regarding product delivery, technical architecture and customer service.
•  Provides direction and guidance for administration and results for multiple departments within a function or work area. 
   

Impact 
•    Influence 
•    Accountability 
    - Translates business plans into objectives for a department or work area. 
- Exercises latitude in managing operations. 
•    Initiates new or revised procedures, programs, and initiatives. 
•    Aligns operational plan with functional strategy and approach. 
•    May influence and/or develop broad programs and initiatives. 
•    Accomplishes results through the management of a team of professional team members and/or leaders.

Leadership 
•    Guidance 
•    Communication 
•    Relationship Focus 
    - Acts as an advisor to subordinate leaders or staff members.
- Develops and administers schedules, objectives, and goals.
- Delegates clearly and consistently.
•    Independently determines approach to managing teams and daily operations.
•    Provides guidance, constructive input and motivation to team.

Problem Solving 
•    Judgment 
•    Complexity 
•    Ingenuity    •    Conducts solid stakeholder and risk analysis on key issues.
- Weighs alternatives and considers service and business implications of decisions.
- Monitors budgets and operational effectiveness; develops strategies for adjusted courses of action.
•    Develops new techniques to support innovative solutions.
•    Removes barrier to change.

Job Duty Differentiators    •    Manages a large technical FE|SA|TC and PM group, actively prioritizing the workload among team members, assessing and coaching team members on the quality of their work.
•    Broad understanding of  EMC products and services.
•    Significant interaction with Segment Sales, Segment Services Sales, Segment Management, internal EMC services organizations, and vendor partners.
•    Prioritizes the workload for his/her group in conjunction and cooperation from upper leadership and internal customer management.
•    Manages escalations relative to the workload and deliverables of the technical consulting group.

Experience 
•    Functional 
•    Leadership    •    10+ years of relevant experience or equivalent combination of education and work experience.
•    6+ years leadership experience.

Skills Technical Functional Leadership  

 •  Advanced contextual skills and experience in constructing complex service provider solutions in the IT services provider market are necessary to manage team members performing this work.
•   Requires advanced understanding of services costing and financials in order to assess and coach group team members on services solutions.
•   Good understanding in one or more of the core technologies used by the customer.
•   Advanced understanding of EMC offerings and general knowledge of toolsets used on projects.

Education   

 Undergraduate degree and 8-10 years relevant experience or Graduate degree and 6-8 years relevant experience.

The candidate will:

? Collaborate with teammates in a global, cross-regional team, in order to deliver features and solve problems for our business users.

? Communicate regularly and consistently to others.

? Design, plan and develop software - new features, enhancements, and bug fixes - to improve the Research distribution systems.

? Write tests, conduct code reviews, and work with the team to improve the quality of our systems.

? Work with users to define a new feature or enhancement requests, document the resulting requirements, and manage their tasks.

? Provide 2nd level support assistance to the Production Support team, to enable effective and timely support of the production environment
 

REQUIREMENTS
Technical Skills:
? Fluent in the fundamentals of web development: HTML, CSS, JavaScript
? Experienced in developing mobile-friendly, multi-lingual web UIs
? Familiar with modern JavaScript development frameworks, specifically the React ecosystem
? Strong relational database and SQL design skills
? Experience with creating backend REST services that query databases and provide data to JavaScript UIs. (some Java or JVM language experiences required.)
? Experience with integrating application features like authentication, search, logging, admin panels, and reporting.
? Knowledge of build and deployment automation tools
? Familiarity with version control systems like Git.
? Understanding of the issues around creating, deploying, and supporting a web application in production - DNS, SSL certificates, servers, ports, basic networking, logging, etc.

PERSONAL ATTRIBUTES
? Ability to think clearly and express those ideas in coherent, concise code, emails, and documentation. Strong English language communication skills a must.
? Someone who prizes accuracy and attention to detail, and takes pride in their work.
? Self-starter who is action and result oriented; a technology enthusiast willing to learn new technologies.

PREFERRED
? Japanese reading, writing, and speaking ability not mandatory but a huge plus.
? Experience and/or familiarity with content management systems.
? Experience with elastic search, Lucene, or Google Search Appliance
? Cloud infrastructure experience, especially AWS
? Salesforce exposure/familiarity

JOB SCOPE (responsibilities, environment, etc)
• Project management and the team management.

• Execution of the project management activities such as project launch, creation of various materials (Roadmap, WBS, governance structure, report template, materials for the discussion/report for the management, etc.), support for the project manager.

• Management /reporting of the status, issues / risks.

• Execution of wide range of the cooperation: Even in the case that the conflict occurs within stakeholders, execute the project with obtaining necessarily cooperation and agreement with such stakeholders, or collaborate with multiple stakeholders in order to achieve project objectives / goals.

• Through the whole understanding of project tasks, manage issues / risks of whole project, take the action for resolve the issues / risks by clarifying the root cause, and execute the project by resolving / mitigating the issue / risks.

• Based on the deep understanding on the strategy and vision of the company, communicate the goal of the team and how the team should act, and be able to change team members’ behavior by encouraging the team members. Set the appropriate goals of team members aligning with the goal of company and team. Help members to grow by fair appreciating and providing detailed feedbacks.

• Based on the team members’ career and intention, current capability and the facing challenges, appropriately communicate the value of his /her current work and growth opportunities and motivate the members.

• Find the member’s detailed area of improvement and growth opportunities through day-to-day work and provide the appropriate guidance to the members on how he / she can grow. Foster the member’s ability and bring out his / her aptitude through project work and training.

• In order to move forward with project work even in the tough period, keep and improve the morale of the team members. Be a good model for the members, showing how to address the difficulties.

• Make effort to complete the tasks which the team members cannot address by themselves.
 

ADDITIONAL JOB REQUIREMENTS (nice to have skills and experience)

• Self-motivated

• Strongly people- / team-oriented

• Has high adaptability

• Resilient / tenacious

• Highly motivated

• Has participative management style

• Strategic thinker – Able to think what is important for the company so as to deliver the values.
• Experience in financial / insurance industry

• Business experience in the multinational team

• System development project management skills / experience

• Budget / cost management skills / experience

• BA / Requirement Definition skills / experience

• Process management skills / experience

• MS office (Project, Access, Visio) skills / experience
 

• Design and implement new functionalities within our back-office system.
• Provide technical and functional expertise to a cross-functional engineering team.
• Strong communication, analytical and problem-solving skill.
• Communicate with offshore team in daily basis on on-going project and development.

• Financial back office experience - any
• Hands on and open to learn new skill, concept especially around blockchain and cryptocurrency
• Good communication skill
• 3+ years development experience with Ruby on Rails or Java
• Understanding Object Orientation and design concept
• DB: Postgres, or other relational database experience
• Linux environment experience
• Business level of Japanese and English

Preferred Qualifications:

• Experience with Python
• Financial back office experience - (General/Subledger, Regulatory reporting, Reconciliation)
• AWS, Heroku
• Agile/Scrum methodology

• Enhance existing exchange connectivity and core application framework and supporting tools and systems.
• Design, develop and maintain reliable, high capacity monitoring, configuration, testing and analysis tools and scripts
• Design, develop and maintain high performance ultra-low latency C/Linux applications.
• Participate in the full project life cycle including technical analysis & design, data analysis & mapping, development and testing.
• Provide level 2 and 3 support.
• Ensure adherence to functional architecture strategy and compliance to company development standards.

• Degree holder or above
• Fluent written and spoken English
• Japanese is not mandatory but would be a plus
• Strong C knowledge and intensive practice using Linux.
• Solid understanding of Linux/Unix power tools, regression testing automation, pcap, and networking.
• Experience with extremely low latency and highly optimized development using server side processing and network communication with reliable and predictable performance.
• Familiarity with large scale, international development & integration projects.

Knowledge Preferred:

• Network protocols, TCP/IP stack.
• Good knowledge of Asian Equities markets protocols and specifics preferred.
• Good knowledge of Equity Trading systems, DMA and FO STP technology preferred.
• Proficient in FIX protocol an advantage.

Personal Attitudes:

• Ability to conceptualize and think clearly
• Accuracy and attention to detail
• Self-starter who is action and result oriented
• Strong analytical skills 
• Ability to work under pressure and to tight deadlines
• Strong communication skills, written and verbal
• Self-motivated
• Able to think laterally and take a pragmatic approach, when necessary, to issue resolution

•   You will be responsibility for managing large migration projects

•   Minimum 4-5-year experience with large migration projects (Windows 7 or 10)
•   Have managed at least one large deployment of laptop/pc (over 3k) in past 3-4 years
•   Minimum Japanese level – N2 (Business level required)

• Work on implementing new functionalities/enhancements to the strategic system and domestic applications
• Take full ownership of assigned tasks and manage full software/project life cycle, starting from requirements analysis phase till deployment.
• Work closely with users & IT teams and propose/deliver technical solutions to meet their requirements.
• Level 2/3 support, involves working with production support teams on prod issues, fast turnaround on system fixes and addressing user’s queries in timely manner.
• Participate in local/global conference calls and keep up to date local/remote manage

Mandatory (must-have) qualifications

• Strong core java (J2SE 1.6 or above) programming & debugging skills with deep understanding of java API/language features e.g. memory management, multithreading, collections framework
• In-depth knowledge of Design patterns, Agile methodologies, Spring framework, Apache Camel, Maven, Gitlabs and Testing frameworks e.g. JUnit, Mockito
• Minimum 3-4 years of experience in developing large scale server side, multithreaded, distributed applications using core java/J2SE (not J2EE)
• Self-starter with good inter-personal skills who can work with other teams and manage his own tasks/projects independently
• Fluency (read, write and speak) in English language

Highly desirable qualifications:

• Development experience in C or C++
• Fluency (read, write and speak) in Japanese language
• Note investment banking/finance knowledge is good to have but not mandatory

•        Provide desktop/laptop, VDI, mobile devices, and video-conferencing support

•        Provide support when issues/requests are escalated from Service Desk or when requires

•        Resolve level 2 and 3 issues for Windows, Mac, Microsoft office and desktop applications

•        Order and install new hardware, software, printers and non-standard hardware required for specific applications

•        Assist with the control and development of the standard desktop image

•        Participating in testing, piloting, distribution, and monitoring of automated software rollouts and hardware

•        Interact with users on desktop problems and their resolution

•        Handle all client related ticket requests assigned by tickets

•        Able to provide support for VIP users and Executive support

•        Maintain inventory for PC and peripheral devices

•        Administer Microsoft System Center Configuration Manager, Mobile Device Management and other Desktop Support tools

•        Create and maintain manuals and documents for support

•        Investigating and resolving any issues related to users including PCs and mobiles

•        Working with Global Desktop team for any desktop related activities and to collaborate to investigate and resolve issues

•        Reporting into and following directives of the onsite SDM

•        Experience in IT Service Desk

•        Experience of technical troubleshooting on onsite IT devices; Windows PC, Mac, iPhone, Ethernet issue with LAN, AV devices for a conference call, peripherals

•        Experience of technical troubleshooting using administration tools; AD, SCCM, MDM, asset management tool, Excel VBA(Macro), VDI, Remote Desktop

•        Experience in business application troubleshooting; Windows, MS Office, Lotus Notes, Adobe, Internet web configuration, VPN

•        Communication with a global organization for troubleshooting and configuration

•        Project support for system Change

•        Inventory skills on IT assets; hardware/software, license and lifecycle management

•        Communication skills with end users and vendors

•        Experience of ticketing system; ITIL based incident/request management

•        Documentation/ Manual

•        Fluent Japanese, Read/Write English

• Implementing the technology security policies, processes and tools across the organization.

• Conducting an Information Security & Risk Assessment for the internal systems / applications and the 3rd parities.

• Collaborating closely with the US, UK, APAC security teams.

• Attending regular evening Security calls and ad-hoc communication with the international colleagues after hours.

• Assisting the security awareness training plan for employees.

• Working closely with the business areas and the system / application teams to close security vulnerabilities.

• Supporting the internal and external Audit related activities.

• Managing the matrix gathering for various reports.

• Prior experience in setting standards and policies for the organization.

• Prior experience in an IT risk and control role.

• Prior experience in conducting an Information Security & Risk Assessment.

• Prior experience in project management.

• Ability to manage multi-task assignments and efficiently prioritize workload with limited supervision.

• Good analytical skills.

• Strong communication skills, both verbal and written, in English and Japanese.

• The knowledge of SOX, PCI, GDPR and other regulatory requirements would be an asset.

• CISSP would be an asset, other security related certifications (CISM, CISA) will be considered.

• Provide hands-on work and support to Cisco products and phones.
• Perform hardware swap for physical handset.
• Perform cable management for phone peripherals.
• Responsible for phone reset, login/logout, and basic test.

• Familiarity with Cisco Products and IPC Turrets.
• Experience in End User Support environment.
• Comfortable working on shifting schedule.
• Conversational Japanese language ability preferred.

Key activities of Test Lead are;

·         Plan testing schedule in terms of IT/SIT/UAT

·         Define Testing scope by interacting with business teams or development teams

·         Manage to develop Traceability Matrix, to design test scenario/case for SIT

·         Coordinate business team to scenario/case for UAT

·         Manage execution of SIT, track and monitor execution of UAT

·         Track and control to fix defects by interacting IT development teams

·         Manage defect triage meeting

·         Facilitate work-around accepting meeting with business and IT

Required Skills, Qualifications, and Experiences

• Bachelor’s Degree in Computer Science, Information Systems, Software Engineering or related field
• 2 + years of working experience in the life insurance industry
• 2 + years experiences in global system development Project
• General understanding of company insurance products, backend business process 
• Deep understanding of Testing process(UT/IT/SIT/UAT, E2E/Adhoc)
• Ability to manage  to develop master Test Plan, to track and monitor on-going tasks.
• Ability to understand documents written in English/Japanese (business requirements, system design materials, etc.)
• Ability to communicate by email and/or orally in English/Japanese

Helpful Skills, Qualifications, and Experiences

• General understanding of Web/JAVA architecture system development methodology
• General understanding of Open system Infra structure like, VM technology, IP network/switch/loadbalancer, windows OS , LinuxOS, Oracle DBMS, Mongo DB, Tomcat, powercenter Informatica, IBM ESB.
• Experience of promoting test automation, CI/CD base development

• Work as part of the global development team, contributing enhancements and bug-fixes.
• Interpret requests for new functionality, and document the resulting requirements for inclusion in the prioritization process.
• Provide 2nd level support assistance to the Production Support team, to enable effective and timely support of the production environment.

• A self-starter and a technology enthusiast willing to learn new technologies
• Strong Java skills
• Excellent debugging and problem solving skills
• Team player, able to work effectively within a global team
• Good command of oral and written English

Preferred

• Strong fixed-income/rates business and product knowledge
• Experience with Gemfire and/or ActivePivot
• Experience with .NET and/or Python programming welcome
• Japanese language skills welcome, but not mandatory

Leading a team of recruiters towards meeting KPIs and delivery

· Maintain a heathy team dynamics and well-being of team members

· Working closely with Account Managers and Management on roles’ priorities

· Engage team in learning, nurturing and development to next level of excellence

· Provide continuous mentorship and guidance on recruiters’ progress and competency

· Conduct end-of-financial-year team appraisals

· Collect hiring requirements and source suitable candidates for job opportunities

· Conduct phone screening, face-to-face interview and shortlist candidates providing recommendations to in-house Account Managers. In addition, providing professional and timely feedback to candidates

· Prepare and present candidate resume in a professional manner

· Develop and maintain strong working relationships with in-house Account Managers and Job Seekers

· Maintain and build candidates’ database

Knowledge in IT or some exposure to IT industry

· Working experience in IT Recruitment

· Supervisory experience in team leading and management

· Strong attributes in leadership, critical thinking & strategic planning, meticulous – eyes for details, excellent problem solving skills and proactive

· Good time management skills, a multi-tasker who is able to adapt to a dynamic changing environment

· Results-oriented and target driven

· Strong interest in meeting, engaging and managing people from different backgrounds

· Strong social networking skills, experience in building rapport and client relationships

· Self-disciplined, detail-minded, hardworking, pro-active, willing and able to work independently

· Good interpersonal and effective communication skills

•       Participates in regional/global development and project meetings

•       Work with BA/PM or end users to gather and review user requirements, provide suggestions on design and enhancements

•       Follow global development/change management standards to deliver quality enhancements/solutions in timely manner

•       Participate in development, code reviews, & post mortem activities.

•       Participate in Rota for release management & provide 2nd / 3rd level support

Be a good team player to ensure a cohesive culture to effectively solve local/global business problem while building strategic platform for Global Equities.

·         Be a key partner of the Equities production services team to help ensure maximum up time of systems and minimize impact to businesses when issues occur.

Core:

? Bachelor’s degree or higher in computer science or engineering

? 5+ years of C# development experience with a preference in equity derivatives trading/risk domain

? Ability to work with global teams in matrix reporting environment with strong interpersonal skills

? Ability to cope with rapid front-office business needs and to deal with changing priorities

? Ability to communicate and act professionally with IT staff and business clients while under strict deadlines.

? Strong verbal and written communication skills at multiple levels with strong status reporting skills

? Strong analytical skills

? Fluent written and spoken English (Japanese is a plus but not mandatory)

Business:

? Understanding of trading and risk management with a preference in the equities/derivatives space.

? Working knowledge of Asia equities would be a preference.

Technical:

? Excellent programming skills in C#, good at other language like Java, Python or C++ is a plus

? Understanding of infrastructure requirements for local/global delivery platforms.

? Understanding of messaging infrastructures.

? Understanding of compute farms, distributed caching and computing

? Understanding of relational database technologies, SQL / Stored Proc

Finance network-related development and administration
Bank interlocking movement development for balance charge / input and output and advancement of the infrastructure concerned
Finance network-related development for various financial services including the money of Mobile-Pay Application, NFC Payment, ATM Iride 
Mobile-Pay service development and support
Exchange service, household account book service, development of various new addition services including the payment service of utilities
Tech support for a member shop cooperating with Mobile paying application
R&D of the new FinTech service

Experience as a Project Manager for at least 3 years
Minimum three years’ experience web application or server development.
Programming skills on TopCoder, AtCoder, GCJ experiences
Experience in internet banking, or payment systems very beneficial Internet banking operation knowledge - Payment processing
Japanese level high - Native or JLPT N2/1
Smart phone experience (iOS or Android) 
Understanding the internal structure and Garbage collection of the JVM and tuning experience  
To be able to provide deep understanding of the mobile environment for the network and have development experience (Client-Server Protocol and API(REST/RPC))